2/10 - Terrível
South Walton
26 de jan. de 2026
My experience was disappointing. The front staff worker was very unwelcoming, and as the face of the hotel, that first interaction matters. I was treated rudely at the front desk while checking in, and this occurred in front of my children, which was especially upsetting. The guest services manager on duty appeared inconvenienced by my presence, which was completely uncalled for. I did report the interaction to upper management.
I would not recommend this hotel unless significant internal training on customer service is implemented. If rude or dismissive behavior doesn’t bother you, this may still work as a budget-friendly option. After this experience, I realize I should have read the reviews more carefully before booking and would suggest you do the same prior to booking this hotel for your stay in Cullman.
South Walton
Hospedou-se por 1 diária em jan. de 2026





























