Hotéis em Cross Lanes, WV

"Lets start with the broken TPaper holder - like the 3rd time it has been reattached Phone not working -no back up Noisy room all time - a machine of some type is running and vibrating walls Window electric blind not working , will not go up -waiting repair parts Why provide this room with all these issues???? I suggest the Hotel Manger spend a night in the room."

"Room could have been cleaner, cigarettes left in ashtray although I don’t smoke, holes in blanket. Location convenient literally right off interstate. Quiet area "

"From the moment I checked in to the moment I checked out, the hotel staff was absolutely wonderful. Mare, the hotel director, went above and beyond by offering encouraging words and genuine support when I shared that I was staying there due to my mother being in the hospital. That kindness meant more than I can express. The room was clean and comfortable, parking was easy and convenient, and the food was great. Overall, it was a very positive experience during a difficult time, and I truly...

"Very friendly staff, nice hotel."

"Needs a renovation. "

"Waffles had 4 different choices of fruit. 10/10"

"Well maintained hotel. Great bedding. I had a good relaxing night there."

"Nice clean room"

"Stains on the bedding, pretty view of the river. Difficulty going back to the interstate, you can only travel one way."

"The hotel was well maintained. Breakfast was wonderful. The staff was also great."

"Fights in the hallway with kids in the hallway from a baseball tournament. Management was impotent to stop them. Called twice. Left the hotel after 4 hours and demanding a full refund."

"Y"

"Clean and the breakfast was really good!"

"The first room we checked in was smelly. The bathroom had a strange stench. The 2nd room was ok but we had problems with the TV. The hotel bathrooms are dated. Need a makeover. Breakfast is good and adequate."

"It would have received A 5 STAR review; however, the toliet paper really causes a mess when you have beginner wiper with you. So families, it's a great place; however, I strongly sugges pack your own toilet paper"

"Staff was kind and efficient at check in. Hotel was clean and a good location for our needs. The view leaves a bit to be desired, but it's a busy city."

"Clean, friendly team and very problem solving driven, focus on guest needs."

"Our carpet in our room was soaked all throughout, front desk lady was very rude to not only us but other guests"