6/10 - Ok
Basmah Y., Colorado Springs, CO
19 de jan. de 2026
Pontos positivos: Limpeza
The condo was as described and was a good value for the location, which is a short walk from the ski lifts. The condo is in an older building but it was very quiet, which was nice. There are no other amenities like a hot tub, but we knew that from the listing. The master bed was comfortable but the twin beds were very uncomfortable and should be considered if an adult is sleeping in them. The dresser in the master bedroom was full of towels with only 1 drawer left available. The closet and storage under the bathroom sink was also filled with towels and made the storage unusable, which made it hard in a smaller condo. There must have been no less than 50 towels in the condo. The condo was also missing electrical outlet covers and exposed wires, creating a hazard. My biggest issue was communication with the property management company, Vacasa. I messaged them ahead of our stay to ask about common items in the kitchen for cooking, and they stated that since it wasn’t listed on the amenities, it wouldn’t be available. Yet when we arrived, the items were in fact available. It’s like the management company had never set foot in this condo to know what was available. We received an automated email stating early check in might be available, so I emailed them inquiring and never heard back. When we arrived to check in, we had trouble finding the building and called the direct management line, yet no one picked up and no one messaged back. Ultimately I wouldn’t stay here again.
Basmah Y.
Hospedou-se por 4 diárias em jan. de 2026