4/10 - Insatisfatória
Alexis Anne
Viagem com a família
19 de dez. de 2025
Pontos positivos: Limpeza
Pontos negativos: Comodidades
Advertising is Deceptive describing our 2 bedroom suite with "private garden patio". Of all the things - this annoys me the most. We had a public walkway outside our front door and a view of freeway 101 on the other side of our suite. Freeway was loud at night. Room 613. Electrical issues with both bedside lamps in main bedroom, lights flashing on/off. No closet at all in main bedroom to hang clothes. Strong mildew smell under kitchen sink and inside silverware drawer. No hand soap in kitchen or bath. No hooks for bath towels to dry - hung our wet towels over kitchen chairs to dry. One roll of toilet paper given, we actually ran out. Only 2 prong electrical outlets in bedroom - please update. TV remotes are old and have buttons can't read - rubbed off numbers and words. HOT TUB was not even warm! So disappointing. I paid for a suite for a Christmas Vacation for 3 kids and myself to visit family here and it was such a Disappointment. People at front desk can be friendlier - no one asked about our room or if stay was ok - so here it is. No, we won't come back.
Alexis Anne
Hospedou-se por 3 diárias em dez. de 2025