4/10 - Insatisfatória
Joe
Viagem a dois
11 de ago. de 2025
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
So I normally stay at this location every time I go into corpus and or going to the beach I normally don’t ever have a problem with any of my requests. However, this last visit was one that I couldn’t believe even occurred. I arrived at the hotel late afternoon after check in time on a Saturday and there were no rooms available the lobby was full of people waiting for the same. The reasoning behind this delay was they had been at capacity the day before, but that’s all I was given I requested for extra towels did not receive. Later that same evening I had requested for a late check out and the overnight representative cannot find my Bonvoy number and told me I had to call to get it after providing that information. The only extension that could be in given was one hour. I asked for courtesy to be later, considering that my room was not ready the day before and was told that was not an option. The water pressure for the shower and the sink was minimal, but since I was only staying one night, I figured it wasn’t anything to be concerned with considering I was only staying one night I went to breakfast the following morning at 8 o’clock and unfortunately, that was also a disappointment. The food was cold. I’m not understanding what happened with that considering all my other times have been fine. Lastly, this location has a bar and Saturday night. There were patrons that were beyond inebriated. I’m being extremely belligerent and obnoxious.(no more space to continue my comment.
Joe
Hospedou-se por 2 diárias em jul. de 2025
