Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Overall we score this house a C. We have stayed at Cinnamon Shores many times and in this house years ago, but much has changed with this house. The air conditioning is controlled by Nest which allows the thermostat to cool to 69 at the lowest without a code which Cinnamon Shores would not provide. However the 3rd level bedroom never cooled to anywhere near 69, even with the overhead fan and a box fan on at all times. I've never stayed at a rental house that did not allow the renter to control the thermostat, and this is an expensive property to rent. If the AC is maintained properly there is no concern that it will freeze up if the temp is lowered, which was the reason CS said that they would not make an adjustment. The audio for the downstairs TV did not work properly. We could hear some voices, not all, and very little background sounds. After 3 days a CS maintenance person did come fix the audio, which was a very complicated process. Another CS person tried to fix the audio first but could not work the system. The TV required constant updates to be performed, which caused sound glitches again. Our family likes to watch movies at night on vacation, and not having the system work properly was very frustrating. The TV and speaker system is too complicated and needs to be replaced. The 2nd TV is not hooked up to cable. The kitchen is very well equipped but has no pantry in which to place foods items. We ended up shoving food in various cabinets and over the washer. The 3rd floor has a beautiful view of the ocean but no porch on which to enjoy it. In fact, no upper level porches facing the ocean for the breeze. CS does now leave out their rental beach chairs until 9 PM, a big plus, as in previous years they picked up the chairs at 5:30. We love being at the ocean in late afternoon/early evening. The house was clean upon arrival. The bedrooms are nice size. Beds are comfortable. We continue to love Cinnamon Shore, just would not stay at this house again.