4/10 - Insatisfatória
CarrenJoy
Viagem com família e crianças pequenas
20 de jan. de 2026
The room is nice, spacious. Some staff are nice but the other staff is terrible, we had one unintentional incident but one of their staff have a bad attitude and tried to attack one of my sibling which is not acceptable at all. They didn’t handled the situation very well. And plus, it’s a lot of hidden charges about the food and services which is they didn’t informed us from the beginning. We definitely not coming back on this resort hotel.This is our first and last time we stayed on this hotel. There is a lot of nice place in town to stayed in. Think about your safety too.The room is spacious and well-appointed. While some staff members are pleasant, others exhibit unacceptable behavior. We experienced an unintentional incident, but one of their staff members displayed a hostile attitude and attempted to assault one of my siblings. This behavior is entirely unacceptable and their handling of the situation was inadequate. Additionally, there are numerous hidden charges for food and services that were not disclosed to us upfront. Consequently, we will not be returning to this resort hotel. This will be our final stay at this establishment. There are many other pleasant accommodations available in town. Please prioritize your safety when making your accommodations.
CarrenJoy
Hospedou-se por 3 diárias em jan. de 2026
