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Avaliações de Country Inn & Suites by Radisson, Cookeville, TN

2.5 out of 5
Country Inn & Suites by Radisson, Cookeville, TN
1151 South Jefferson Avenue, Cookeville, TN

Avaliações

8,8

Excelente

Nota 10 - Excelente. 587 de 1002 avaliações" "
Nota 8 - Boa. 245 de 1002 avaliações" "
Nota 6 - Ok. 96 de 1002 avaliações" "
Nota 4 - Insatisfatória. 48 de 1002 avaliações" "
Nota 2 - Terrível. 26 de 1002 avaliações" "

8,6/10

Limpeza

9,2/10

Serviço e funcionários

8,6/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,6/10

Cuidado com o meio ambiente

Avaliações

8/10 - Boa

Edward

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Convenience for our stay
Hospedou-se por 4 diárias em mai. de 2024
Resposta de Denise em 20 de mai. de 2024
Thank you for taking the time to rate your stay with us and we do hope you will come stay with us again.

10/10 - Excelente

Ben, Cleveland

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
NA
Hospedou-se por 1 diária em mai. de 2024
Resposta de Denise em 20 de mai. de 2024
Thank you for taking the time to rate your stay with us and we do hope you will come stay with us again.

10/10 - Excelente

Rose

Viagem de negócios
Pontos positivos: Limpeza e condições e instalações da propriedade
Check in was easy and fast. The clerk was great! Room is very clean and has lots of room.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Denise em 21 de mai. de 2024
Thank you so much for you wonderful review. We do hope that you will be able to stay with us again in the future.

10/10 - Excelente

Corliss

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The shower was wonderful. Staff very responsive to needs. Clean.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de Denise em 16 de mai. de 2024
Thank you so very much for your rating of your stay with us. We truly hope that you will stay with us again soon.

8/10 - Boa

Martha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The staff as friendly and they breakfast was good.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Denise em 15 de mai. de 2024
Thank you so much for taking the time to provide us feedback on your stay. We truly hope that next time your in the area that you will stay with us again.

6/10 - Ok

Retta

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Room smelled like dirty dishtowels. I wont stay in the brand hotel again, as they allow pets!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Denise em 7 de mai. de 2024
Thank you for your feedback. Yes we are a pet friendly Hotel and apologize if you did not see this when booking.

10/10 - Excelente

Joseph

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We've stayed here Several times and everytime is awesome. The staff of friendly ave caring. The breakfast is outstanding we highly recommend staying here.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Denise em 6 de mai. de 2024
Thank you so much for your wonderful review and feedback. We truly hope next time in the area that you will be able to stay with us again.

6/10 - Ok

kimberly, Benton

Hospedou-se por 3 diárias em mai. de 2024
Resposta de Denise em 7 de mai. de 2024
Thank you for taking the time to rate your stay with us. We do hope you will choose to stay with us again.

8/10 - Boa

Katherine

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The property looks brand new. Staff was friendly and helpful but inside the room the furniture looks older and they have a carpet strip glued the the wall and that was falling off and was hiding crumbling plaster. I spite of that the bed was comfortable and very spacious. The towels were the softest I have ever had in ANY hotel! I would stay here again. They are pet friendly but the $35 non refundable pet deposit is high.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Denise em 5 de mai. de 2024
Thank you so much for your review and we do very much appreciate your feedback. We do hope next time in the area that you will stay with us again.

4/10 - Insatisfatória

Joe, Matthews

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
smelled like pee and smoke in the lobby. Felt like a hospital from the 1970's. Staff very rough around the edges. Worst place I've stayed in years and years.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Denise em 28 de abr. de 2024
Thank you for your feedback. We do our best to always keep our lobby as clean as possible and apologize if someone on our desk appeared to be "rough around the edges". We do appreciate your comments.

10/10 - Excelente

Judy

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very consistent in service and cleanliness
Hospedou-se por 1 diária em abr. de 2024
Resposta de Denise em 28 de abr. de 2024
Thank you so much for you positive rating and feedback. We truly hope you will be able to stay with us again in the near future.

10/10 - Excelente

jean

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice place to stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Denise em 22 de abr. de 2024
Thank you so very much for your wonderful review and I do hope that you will be able to stay with us again real soon.

10/10 - Excelente

Brenda, Danvers

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hotel was very clean and staff was friendly. Breakfast was very good.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Denise em 17 de abr. de 2024
Thank you so much for your feedback and rating of your stay with us. We do hope you will be able to stay with us again soon.

10/10 - Excelente

Kelsey

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Little rough getting out of during rush hour, would be nice if they had a cut theough to road back by sams club so you can get to the light.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Denise em 16 de abr. de 2024
We do agree it can be difficult getting out sometimes, which is why they are widening the road so hopefully next time you come visit it will be better.

10/10 - Excelente

Lawson

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
my wife and I had reservations for last night, but in the morning, we both contacted some type of bug, and were very sick all day..We needed a place to lay down to try to get better..we called the front desk about 1pm and told the lady at the desk what our situation was and she immediately got a room cleaned and ready for us..I did not catch her name, but she is a major star for you, and would like for her to know just how much we appreciated her going out of the way to help us..I failed to get her name but she did tell me that she was a military child..
Hospedou-se por 1 diária em abr. de 2024
Resposta de Denise em 16 de abr. de 2024
Thank you so much for your review and your feedback. We will definitely let Lisa know about your compliments on her and do hope you will be back to stay with us.

8/10 - Boa

Brooke

Viagem a dois
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
This was a nice stay for the price. There was plenty of parking and the staff was nice. Our room was clean for the most part. There was some of the siding on the wall that was peeling off that they hid with a chair. There was also some splatter of something (that seemed like dried blood) on the wall by the bed. It wasn’t a lot, but it was enough to notice. We also were woken up by housekeeping early in the morning because we forgot to put out the do not disturb sign on our door. I figured they would know someone was still in the room until we checked out. The bed was comfortable and clean. The fridge kept things cool.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Denise em 13 de abr. de 2024
Thank you for taking the time to provide your feedback in regards to your stay. We do hope next time in the area that you will stay with us again.

10/10 - Excelente

Christine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great place to stay! There are lots of restaurants gas stations and shopping, too. The breakfast was great with good options.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 4 de abr. de 2024
Thank you so very much for your wonderful review and feedback. We truly hope you will stay with us again in the future.

8/10 - Boa

Cassie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean, easy to access, good breakfast.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 24 de mar. de 2024
Thank you so much for your review and feedback about your stay with us. We do hope that you will stay with us again in the future.

6/10 - Ok

Stacy

I didnt like how noisy the hotel is, i can hear everything that goes on in the hallway. I also wish there was a shelf in the bathroom.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 24 de mar. de 2024
Thank you for taking the time to share your feedback and we apologize for any noise you may have heard during your stay with us.

10/10 - Excelente

Nelda

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had to find a place to stay because of traffic delay and traveling was small children. We found availability here even though it was late and the whole check in process was smooth and efficient. Staff very friendly and a smiling face was appreciated after a long drive in the rain.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 24 de mar. de 2024
Thank you so much for your wonderful review of our Hotel and your stay with us. We do hope next time in the area that you will stay with us again.

10/10 - Excelente

Terry

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Not at this time
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 19 de mar. de 2024
Thank you so much for your 5 star review. We truly do hope next time in the area that you will be able to stay with us again.

2/10 - Terrível

Nancy

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 20 de mar. de 2024
We do apologize for any issues you may have had during your stay that prompted the rating. We would appreciate any feedback in order to insure issues are addressed.

6/10 - Ok

Melissa

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza
The staff was friendly enough and the bed was comfortable. There were little dead worms and a few other grody bugs on the floor in our room.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Denise em 16 de mar. de 2024
Thank you so much for your rating and taking the time to fill out the survey. We do hope next time in the area you will stay with us again.

10/10 - Excelente

Julie

Staff was great, room was nice some updates needed, okay breakfast. Would stay again
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Denise em 12 de mar. de 2024
Thank you so much for taking the time to rate your stay with us and your feedback. We do hope you will be able to stay with us again soon.

10/10 - Excelente

Christine, Plaquemine

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great view out of our room window
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 12 de mar. de 2024
Thank you so much for taking the time to rate your stay with us and your feedback. We do hope you will be able to stay with us again soon.

10/10 - Excelente

erica

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
I would give this property a 5 star rating if the actual rooms were up to par. The cleanliness, staff, common areas and parking were all fantastic. The ability to easily access and leave was great. Convenient location as well. The only thing that really needs an overhaul are the rooms. Very dated as far as furniture and finishes. The tv console in our room had apparently gotten wet during some sort of flood and the bottom was falling apart. Our room also had a dehumidifier in it which led me to believe there were moisture issues. Yuck. Other than the room itself the hotel and stay were great. We were there for a few days with our team for the state basketball championships (which we won) and the staff went above and beyond to accommodate us and make sure everything was taken care of. If the rooms get updated this would be a 5 star for sure in my opinion minus having a restaurant/bar on property.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 6 de mar. de 2024
Thank you so very much for your wonderful rating and feedback. We are actually going to be updating the furniture in our rooms this year. We were happy to have you all here with us and do hope you all come back again soon.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Jjj
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 6 de mar. de 2024
Thank you so very much for you wonderful rating of your stay with us. We do hope next time in the area that you will be able to stay with us again.

10/10 - Excelente

jan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Happy times @
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Denise em 27 de fev. de 2024
Thank you so very much for your rating of your stay with us. We do hope you will stay with us again when you are in the area.

10/10 - Excelente

Gary

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was very reasonable and a nice breakfast.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 26 de fev. de 2024
Thank you so much for your review and we do hope you will be able to stay with us again soon.

8/10 - Boa

amber

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very spacious
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 26 de fev. de 2024
Thank you so much for your review and we do hope you will be able to stay with us again soon.

10/10 - Excelente

Aleksandr

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice and clean.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 21 de fev. de 2024
So glad to see you had a great stay with us and do hope you will stay with us again in the future.

8/10 - Boa

Sarah

Pontos positivos: Limpeza e condições e instalações da propriedade
Check in was average.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 21 de fev. de 2024
So glad to see you had a great stay with us and do hope you will stay with us again in the future.

10/10 - Excelente

Javier

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 5 diárias em fev. de 2024
Resposta de Denise em 21 de fev. de 2024
So glad to see you had a great stay with us and do hope you will stay with us again in the future.

8/10 - Boa

SUSAN

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good place to stay on a stop over. Room was great for what I needed. My dogs were happy so I was happy. Quiet and clean. Great service.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 21 de fev. de 2024
So very happy you had a good stay and your fur babies were happy. We do hope you will stay with us again when you are in the area.

8/10 - Boa

Jennine

Pontos positivos: Condições e instalações da propriedade
Ok for the price
Bed was not soft enough for me. Linens seemed cheap. Tv and internet worked well. Heat/AC unit worked fine. Hairs (plural) on bathroom floor and key card in trash can made me think it may not have been cleaned?
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 13 de fev. de 2024
We apologize for any issues you may had during your stay and very much appreciate your feedback. We do hope you will stay with us again in the future.

8/10 - Boa

Sherri R

Viagem a dois
Pontos positivos: Limpeza
Second floor vinyl plank flooring was severely damaged in multiple places. Trip hazard
Resposta de Denise em 13 de fev. de 2024
Thank you so much for your feedback and we apologize for any issue you may have had. We do hope you will stay with us again in the future.

10/10 - Excelente

Tarrah

Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 8 de fev. de 2024
Thank you so much for your wonderful score of your stay with us. We do hope you will be able to stay with us again real soon.

10/10 - Excelente

Rebecca

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It's so close to interstate and ALL other amenities for the shopping centers and overall fun 😊 THANKS 👍 we will return
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 8 de fev. de 2024
Thank you so much for your wonderful review and feedback. We do hope you will be returning soon.

8/10 - Boa

Kristy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Staff was empowered to solve problems
Front desk staff was friendly and accommodating when my friend and I changed our reservations last minute. The room was clean and comfortable, plenty of free parking, and more affordable than many other choices. Breakfast was understaffed, however.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 5 de fev. de 2024
Thank you so much for your wonderful review and feedback. We do hope you will be able to stay with us again real soon. We do apologize if you had any issues at all with Breakfast.

10/10 - Excelente

Paul, Kingsport

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was our first time staying at a Country Inn and Suites and we enjoyed it! The hotel was pet friendly as we travel with our great dane a lot. And the staff was wonderful too, they made us a fresh pot of coffee, hot water for tea, and gave our pet some treats. The beds were comfortable and we enjoyed the breakfast. We didn't have anything negative about our stay or the hotel.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 5 de fev. de 2024
Thank you so much for your wonderful review and feedback. We do hope you will be able to stay with us again real soon.

8/10 - Boa

Stephan

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pleasant stay
Hospedou-se por 1 diária em fev. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for taking the time to rate your stay with us. We do hope you will be able to come see us again in the near future.

10/10 - Excelente

Santonio

Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 21 de mar. de 2024
Thank you so very much for your wonderful rating of your stay with us. We do hope you will be able to stay with us again real soon.

10/10 - Excelente

Stephanie

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 - Excelente

Jordan

Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 - Excelente

Debbie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean & comfortable. I would’ve given a five but the bathtub faucet is steadily dripping and bathroom sink is a slow drain. The food was warm and plentiful. Not great. Tasting coffee or hot chocolate. The staff were friendly and healthy. Thank you.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating and we appreciate the feedback. We hope you stay with us again soon.

10/10 - Excelente

Robert

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Employees were polite and on their game. Great experience.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 - Excelente

Kenneth

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.

10/10 - Excelente

Stacy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The staff was wonderful and was looking oit for their guests. Will definitely stay there hands down anytime. Just wish they had an indoor pool or hot tub. Perfect location and not able to hear the traffic.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.

6/10 - Ok

Viajante verificado

Pontos negativos: Limpeza
Not the cleanest
The hotel was okay. The room seemed clean at first glance but there was something on the floor was dog was licking that I wiped up, there was hair stuck to the wall, nail clippings on the floor, and the baseboards were coming off the wall with nails exposed. When picked my dog’s bowl off the floor, the bottom was disgusting. I’m not sure it had really been cleaned.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for taking the time to share your feedback with us. We do apologize for any issues you may have had.

10/10 - Excelente

Stacy

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Highly recommend
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Denise em 4 de fev. de 2024
Thank you for your rating. We hope you stay with us again soon.