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Avaliações de Motel 6 Conway, AR

2 out of 5
Motel 6 Conway, AR
810 Museum Rd, Conway, AR

Avaliações

8,0

Muito boa

Nota 10 - Excelente. 440 de 1000 avaliações" "
Nota 8 - Boa. 273 de 1000 avaliações" "
Nota 6 - Ok. 121 de 1000 avaliações" "
Nota 4 - Insatisfatória. 80 de 1000 avaliações" "
Nota 2 - Terrível. 86 de 1000 avaliações" "

8,2/10

Limpeza

8,6/10

Serviço e funcionários

6,6/10

Comodidades

7,8/10

Condições e instalações da propriedade

7,6/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Sheila

Pontos negativos: Comodidades
Z
Hospedou-se por 1 diária em mai. de 2024

6/10 - Ok

Toni

The entrance had a horrible strong smell of cigarettes that made me start coughing so much that I nearly threw up.
Hospedou-se por 1 diária em mai. de 2024

10/10 - Excelente

Alex

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 7 diárias em mai. de 2024
Resposta de Motel 6 Conway Management em 14 de mai. de 2024
Thank you very much for your wonderful review. We truly appreciate your feedback and we hope to see you again soon.

10/10 - Excelente

Arika

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always have a great experience while staying here
Hospedou-se por 1 diária em mai. de 2024
Resposta de Motel 6 Conway Management em 11 de mai. de 2024
Hi Arika! Thank you for your wonderful view and your continuous trust in hotel stay with us. We are glad you had a great experience with the recent stay. We hope to see you again soon.

10/10 - Excelente

Judith

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de Motel 6 conway management em 10 de mai. de 2024
Hi Judith! Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

2/10 - Terrível

Corey

Pontos negativos: Comodidades e condições e instalações da propriedade
The beds were horrible, the first room the fan squealed, the drain plug was broken in the second. Drywall was cracking, the entire 3rd floor smells like smoke though many of the rooms are non smoking, if the rooms smell like smoke you should be allowed to smoke in them. No late checkouts, and they sure do rush you out! I had an alarm set to give us half an hour to get packed, as we had just checked in not 8 hours before checkout, and they called almost an hour before checkout, then knocked on the door half an hour before, and again 15 minutes before checkout. Very much unimpressed. The owners are too cheap to even maintain the pool, and closed it instead of taking care of it.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Motel 6 Conway Management em 8 de mai. de 2024
Thank you for taking the time to share your recent experience. We're sorry to hear that it fell short of your expectations, though we appreciate your feedback.Just to clarify, the pool was indeed closed for the season, hence the cover. We regret any inconvenience this may have caused, but it's a standard practice during off-season periods.Regarding the other issues you mentioned, we apologize for the discomfort you experienced with the beds, rooms, and the lingering smell of smoke on the third floor. We'll certainly look into these matters, though we must emphasize that smoking is strictly prohibited in non-smoking rooms, regardless of any scent residue. Please keep in mind certain rooms on the third-floor are smoking rooms therefore, there may be small present outside of their room if they are opening and closing doors. This is bound to happen as this is a hotel. As for the checkout process, we aim to adhere to our policies, including timely departures, to accommodate incoming guests. We understand this may have felt rushed, and we apologize if it inconvenienced you.Your feedback is valuable to us, and we'll use it to improve our services. We hope you'll give us another chance to provide a more satisfactory experience in the future.

2/10 - Terrível

Cory

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
They had bedbugs
Hospedou-se por 2 diárias em mai. de 2024
Resposta de Brand Experience Team em 16 de mai. de 2024
Hi Cory, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

2/10 - Terrível

jayson

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I wasn’t terribly dirty but it was run down. It was beaten up and holes and I couldn’t even stay the whole time. I left early. So hotel owners a little information of smoke and heat. Smoke and heat both rise. So when you place all of you smoking rooms on the first floor the smoke rises up to the second and third floors. Also when you have non smoking rooms you should also enforce the no smoking in those rooms. When I was loading and un loading my vehicle because I had a pageant to do I had ten bags between everything. So to put in the room and go to do makeup then to go to page at I passed the front desk 15-20 times and I only saw someone twice. Once when I checked in and once when I was leaving at 3 in the morning because I couldn’t stand the smoke and my headache anymore. I would not stay at this hotel. Also the toilets are kids toilets that they use in preschools. Very cheap remodel.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Brand Experience Team em 16 de mai. de 2024
Hi Jayson, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

10/10 - Excelente

Christopher

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great customer service, housekeeping was great as well
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Motel 6 Conway Management em 8 de mai. de 2024
Thank you for your wonderful review. We truly appreciate the good words. We hope to see you back soon

2/10 - Terrível

Benjamin

Pontos negativos: Limpeza e condições e instalações da propriedade
I usually don’t complain about hotels especially cheap ones because when you have to stay somewhere you have to stay, but I couldn’t even shower in the shower, poop stains in the actual shower, almost made me throw up, ended up just using the bed even tho I was worried about that being dirty too. Not a good stay. Wet floors when I walked in as well
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 7 de mai. de 2024
Hi Benjamin,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

2/10 - Terrível

Farmehr

Viagem a dois
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
It was terrible! The pet friendly rooms are on the third floor which is also the smoking floor! My pillow was stinking of old cigarettes! The room had several dog pee spots and the little tray under the ice bucket had cigarettes stains and burnt on it! It was a horrible experience!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 7 de mai. de 2024
Hi Farmehr,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - Excelente

Donald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet. Helpful staff. Brought a chair since there was none in the room. Fitness Center not available.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 7 de mai. de 2024
Hi Donald,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - Excelente

Martin

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The check in was amazing. Even though I reserved through a third party, the desk clerk was able to find, validate and complete my reservation and check in process in 2 minutes. Wonderful. Although I was unable to use it, the facility shares a parking area with a Starbucks!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 22 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

10/10 - Excelente

Samuel, Cameron

Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice for price
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 22 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

8/10 - Boa

Kelsi

Hospedou-se por 2 diárias em abr. de 2024
Resposta de Motel 6 Conway management em 13 de mai. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We look forward to seeing you again soon.

10/10 - Excelente

Tara

Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway management em 13 de mai. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We look forward to seeing you again soon.

10/10 - Excelente

Leah

Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Comodidades
Very friendly staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 22 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your good words. We hope to see you again soon.

6/10 - Ok

Sarah

Hospedou-se por 1 diária em abr. de 2024
Resposta de Brand Experience Team em 26 de abr. de 2024
Hi SarahThanks for your review, we really appreciate the support. Lilith#Team6

10/10 - Excelente

Kelly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent stay
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 12 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 - Boa

Brad

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff was friendly and helpful. Bathroom was nice. A shortage of electric outlets and workspace was a hindrance.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 12 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

8/10 - Boa

Taylor

Pontos positivos: Limpeza e serviço e funcionários
Enjoyed my stay.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 10 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

6/10 - Ok

Dave

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Comodidades
Basic room. Well used but clean enough. Expedia changed way too much for what I got. No breakfast or even shampoo in the shower. But, the bed was comfortable, water hot and decent water pressure. Starbucks and other places to eat are close. Close to I40
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Motel 6 Conway Management em 10 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

4/10 - Insatisfatória

Carol

Pontos negativos: Comodidades
There was no breakfast. I couldn’t go to the bathroom upon arrival. The room was clean but the furnishings were bad. Hole in ottoman.shelves etc not completely painted.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Nancy Y. em 18 de abr. de 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 - Boa

Maxine, Wichita

Viagem a dois
Curtain would not cover window correctly. No kleenex in room. No breakfast. Needed comforter or extra blanket on beds. Hotel was pretty clean overall.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 10 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 - Excelente

James

All good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Motel 6 Conway Management em 10 de abr. de 2024
Thank you for your wonderful review. We truly appreciate your feedback. We hope to see you again soon.

10/10 - Excelente

Robert

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was a quiet place and staff was nice
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 conway management em 1 de abr. de 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 - Excelente

Clint

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The staff were very friendly and helpful, The bathroom really needed an upgrade. All else was great
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 conway management em 1 de abr. de 2024
Thank you for your wonderful review. We appreciate your feedback. We look forward to seeing you again soon.

10/10 - Excelente

Beverly

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
We had an overall good experience with motel 6 in Arkansas.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Motel 6 conway management em 29 de mar. de 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 Conway Management em 30 de mar. de 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

8/10 - Boa

Ann

Viagem com animais de estimação
Pontos positivos: Comodidades
Nice room
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 conway management em 29 de mar. de 2024
Thank you for your wonderful review. We appreciate your good words. We hope to see you back soon.

2/10 - Terrível

Starr

Hospedou-se por 2 diárias em mar. de 2024

8/10 - Boa

Tammie

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
Check in easy, staff nice but room smelled funny & that was the hardest mattress Iv'e ever slept on!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brand Experience Team em 27 de mar. de 2024
Hi Tammie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 - Boa

Phillip

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Everything seems to be broken and needing repair the fitness center is closed, the laundry is not working. The elevator doesn't quite stop at the level of the deck. the rooms are good but need a deep clean. The staff is wonderful. Will be staying there just the same
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 conway management em 16 de mar. de 2024
Hi Phillip! Thank you for the review and feedback. Our fitness room is indeed under maintenance. Due to safety for everyone we have decided to close the fitness room temporarily. The elevator is working as designed. All inspections reports are current and up to standards. The guest laundry is indeed operational. The only item not working is the laundry soap dispenser. As an alternate method of purchasing, we have to laundry soap available for purchase at the front desk as the flyer indicated. We appreciate you feedbacks me look forward to seeing you again soon

10/10 - Excelente

Martin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Close to I40, close to shopping and restaurants. Clean everywhere and the staff was nice and helpful. Like all Motel 6s I've been in lately some accommodations were out if order.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nancy Y. em 20 de mar. de 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - Excelente

Arika

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I have stayed multiple times, we love the area and it’s been a good stay with great people and guest
Hospedou-se por 1 diária em mar. de 2024
Resposta de Nancy Y. em 20 de mar. de 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - Excelente

Lonna

Hospedou-se por 7 diárias em mar. de 2024
Resposta de Motel 6 Conway Management em 30 de mar. de 2024
Thank you very much for your wonderful review. Hopefully we get to see you again soon.

10/10 - Excelente

Arika

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We like it bc our favorite places to eat/drink are next door, the staff is friendly! Room is great! Elevator has a funny smell but otherwise we have had no issues stayed more than once and will be back
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel 6 Conway management em 8 de mar. de 2024
Thank you for your wonderful review. Rightfully appreciate your good words. We hope to see you back soon.

10/10 - Excelente

BEV

Viagem de negócios, Viagem em grupo, Viagem a dois, Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Upscale for a Mot6! Great Value! Highly recommend!
Hospedou-se por 1 diária em fev. de 2024
Resposta de Motel 6 Conway management em 6 de mar. de 2024
Thank you for your wonderful review! We truly appreciate your good words. We hope to see you again soon.

6/10 - Ok

Barry

Viagem de negócios, Viagem a dois, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
It was fine. Not dirty, but holes in carpet, huge dip in bed I filled in with a pillow. Overall it was okay and the staff was nice.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Brand Experience Team em 12 de mar. de 2024
Hi BarryWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 - Excelente

Nick

Pontos positivos: Limpeza, serviço e funcionários e comodidades
It was clean. Accommodating. Bree was an excellent employee. Very nice respectful and helpful.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Motel6 conway management em 4 de mar. de 2024
Thank you for your wonderful review. We truly appreciate your kind words. I hope to see you soon.

6/10 - Ok

Michelle

Viagem a dois
I found a syringe in the bathroom
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Nancy Y. em 6 de mar. de 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - Excelente

Norma, Arlington

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Motel 6 conway management em 29 de mar. de 2024
Thank you for your wonderful view and your good words. We hope to see you back soon.

4/10 - Insatisfatória

Roy

Viagem de negócios
My room has outlets that don’t work and a mirror torn off the wall. I am so disappointed.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 28 de fev. de 2024
Hi Roy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Motel 6 Conway management em 4 de mar. de 2024
Thank you for your wonderful review. We truly appreciate your kind words. We hope to see you back soon.

8/10 - Boa

Jennifer

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Convenient and good price. Safe.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 22 de fev. de 2024
Hi Jennifer, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was very couteous and friendly. The bed was great. Best sleep in months.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 22 de fev. de 2024
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 - Excelente

Heath T.

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 23 de fev. de 2024
Hi Heath T.,Thank you for the excellent rating!! Maz K.#Team6

10/10 - Excelente

Andrew

Viagem a dois
Pontos positivos: Serviço e funcionários
No breakfast
Hospedou-se por 1 diária em fev. de 2024
Resposta de Brand Experience Team em 22 de fev. de 2024
Hi Andrew, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

8/10 - Boa

Betty

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários
The the fire service didn't work.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Brand Experience Team em 14 de fev. de 2024
Hi Betty,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 - Excelente

Keith

Hospedou-se por 1 diária em fev. de 2024
Resposta de Motel 6 conway management em 29 de mar. de 2024
Thank you for your wonderful view and your good words. We hope to see you back soon.