Recepção

Avaliações de Hotel elev8

2 out of 5
Hotel elev8
1601 I 45 South, Conroe, TX

Avaliações

5,6
Nota 10 - Excelente. 31 de 128 avaliações" "
Nota 8 - Boa. 15 de 128 avaliações" "
Nota 6 - Ok. 16 de 128 avaliações" "
Nota 4 - Insatisfatória. 17 de 128 avaliações" "
Nota 2 - Terrível. 49 de 128 avaliações" "

5,4/10

Limpeza

6,0/10

Serviço e funcionários

5,4/10

Comodidades

5,4/10

Condições e instalações da propriedade

5,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Mark

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I liked the easy access to the freeway.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 13 de mai. de 2024
Hello Mark,We are pleased to hear that you found our hotel's location convenient for your travels. Feel free to reach out if you have any further feedback or if there's anything else we can assist with.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Easy access
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Manager em 11 de mai. de 2024
Hello Jose,We're delighted to hear that you found our hotel to be easily accessible during your stay. Should you have any further feedback or require assistance, please do not hesitate to reach out to our management team.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything is great here. It's close to everything and the bus transit is great to go anywhere around here.everthing is close together. Come see for yourself.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 10 de mai. de 2024
Hello Jose,We're delighted to hear you had a convenient stay with us and enjoyed our central location. We strive to offer a great experience to all our guests. Should you have any questions or need assistance, please don't hesitate to reach out to us directly.

10/10 - Excelente

Roseann

Pontos positivos: Limpeza
Beautiful
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 10 de mai. de 2024
Hello Roseann,We are pleased to hear that you found our hotel beautiful. Our team works hard to create a welcoming and comfortable environment for all our guests. Should you have any further feedback or need any assistance, we recommend reaching out to our management team directly.

2/10 - Terrível

Daniel

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
NOT HAPPY WITH MY STAY AT ALL!!!!! Had to change rooms twice!!! Front desk was rude but it was supply and demand and I bit the bullet and stayed TERRIBLE ACCOMMODATIONS!!! I really want a refund
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 6 de mai. de 2024
Hello Daniel,We are sorry to hear about your experience during your stay. We encourage you to contact management directly to discuss your concerns further. Your feedback is valuable to us as we strive to improve our services for all guests.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Place is great cheap clean what else you want. Go check it out.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello Jose,We're thrilled to hear you enjoyed your stay with us! We appreciate your positive feedback and hope to welcome you back soon for another wonderful experience.

10/10 - Excelente

Jose

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The rooms are always clean and the staff is excellent. It's in walking distance from corner store, shops, corner store, restaurants, hospital ER, electronic shops. The best thing that if you don't have a vehicle, no problem because just put front there is a bus stop. I think the rooms are fairly priced. Come see for yourself.
Hospedou-se por 1 diária em mai. de 2024
Resposta de Manager em 7 de mai. de 2024
Hello Jose,We are thrilled to hear that you enjoyed our clean rooms and excellent staff during your stay. It's wonderful that our convenient location near various amenities and public transportation made your visit even more enjoyable. We appreciate your positive feedback and hope to welcome you back soon to experience our value firsthand.

8/10 - Boa

Sergio

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 23 de abr. de 2024
Hello Sergio, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

2/10 - Terrível

Stoney

Hospedou-se por 1 diária em abr. de 2024
Resposta de Manager em 1 de mai. de 2024
Hello Stoney, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address it accordingly. We strive to ensure all our guests have a pleasant stay.

2/10 - Terrível

RuShad

Pontos positivos: Condições e instalações da propriedade
Pontos negativos: Limpeza e serviço e funcionários
Bugs
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello RuShad, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - Terrível

Porschia

Viagem a dois
Pontos negativos: Condições e instalações da propriedade
Tv did not work. Room was dirty. Toilet was dirty.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Manager em 18 de mar. de 2024
Hello Porschia, We apologize for any inconvenience. Your feedback is valuable to us and will be shared with the team for improvement. We encourage guests to notify us of any issues during their stay for immediate resolution. Thank you for bringing this to our attention.

6/10 - Ok

James

Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 24 de mar. de 2024
Hello James,We're sorry to hear you didn't have a 5-star experience with us. Please feel free to contact us directly with any feedback you may have from your stay. We hope to welcome you back in the future for an improved experience.

10/10 - Excelente

jason

Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello jason,We are thankful for your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

6/10 - Ok

Austin

Viagem de negócios
Wasn't anything special. Was a bed to sleep on but was very loud and hard to sleep because of thd highway right beside it
Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 1 de mar. de 2024
Hello Austin, We regret to hear about your experience and apologize for any inconvenience caused by the noise from the nearby highway. Guest feedback is valuable for us to improve, and we will share your comments with the team for their awareness. Thank you for bringing this to our attention.

6/10 - Ok

Daniel Y

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very noisy, no water no coffee pot, many many etc. Support to stay 3 nights but stay only 2 nights.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Manager em 27 de fev. de 2024
Hello Daniel Y, We appreciate your feedback and regret to hear about the noise disturbance and lack of amenities during your stay. Guest satisfaction is important to us, and we apologize for any inconveniences experienced. Please feel free to reach out to our management team for further assistance with your concerns.

10/10 - Excelente

Bryan

Hospedou-se por 1 diária em fev. de 2024
Resposta de Manager em 22 de mar. de 2024
Hello Bryan,We are delighted to hear that you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 - Excelente

Greg

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It good
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Manager em 15 de fev. de 2024
Hello Greg,Thank you for your feedback. We appreciate your positive review and are glad that you had a good experience during your stay with us. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future.

2/10 - Terrível

Brittney

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Horrible Place
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 3 de fev. de 2024
Hello Brittney,We're sorry to hear that you had a disappointing experience during your stay. We value your feedback and would appreciate it if you could reach out to our hotel directly to share any specific concerns or issues you encountered. We always strive to provide our guests with a pleasant and comfortable stay.

10/10 - Excelente

Nick

Viagem em grupo
Pontos positivos: Serviço e funcionários e comodidades
This is a cheap motel... But it is quite and clean-ish. My car was safe parked outside.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 30 de jan. de 2024
Hello Nick,Thank you for choosing our motel for your recent stay. We're glad to hear that you found the property clean and that your car was safe. We appreciate your feedback and hope to welcome you back in the future.

2/10 - Terrível

Joshua

Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 25 de jan. de 2024
Hello Joshua, We are sorry to hear that you did not have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly to share any specific details or issues you encountered, so we can address them appropriately. Our team values guest feedback and we would like the opportunity to make it right for you.

10/10 - Excelente

Rajitha

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Ok
Hospedou-se por 1 diária em jan. de 2024
Resposta de Manager em 10 de jan. de 2024
Hello Rajitha,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

6/10 - Ok

Viajante verificado

It was cool
It was a home between home place for us. It was affordable and as comfortable as we made it. Stayed for a month and a half. The front desk was very nice. Housekeeping is very noisy though. So make sure you watch them.
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Manager em 16 de dez. de 2023
Dear Guest,Thank you for choosing our hotel as your home away from home. We appreciate your kind feedback about our front desk staff and your overall comfort during your stay. We apologize for any noise caused by our housekeeping team and will address this matter appropriately. Our guests' satisfaction is our top priority, and we appreciate your observation.

10/10 - Excelente

Ken

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Greatest
Hospedou-se por 6 diárias em dez. de 2023
Resposta de Manager em 15 de dez. de 2023
Hello Ken, Thank you so much for your amazing rating! We strive to provide outstanding service and it was a pleasure to have you as our guest. We look forward to welcoming you back soon!

10/10 - Excelente

Chris

Viagem de negócios
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Its nice in the rooms but its in the hood
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Manager em 14 de dez. de 2023
Hello Chris,We're glad to hear that you enjoyed our rooms! As for the location, we strive to provide a comfortable and safe environment for all our guests. Should you have any concerns or need assistance during your stay, please don't hesitate to reach out to our friendly staff.

4/10 - Insatisfatória

Marina

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
2star
2 star hotel
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Manager em 11 de dez. de 2023
Hello Marina, Thank you for choosing our hotel for your recent stay. We value your feedback and apologize for any inconveniences you encountered. We appreciate your observations and will use them to improve our services. If you have any further questions or concerns, please don't hesitate to reach out to our management team directly.

2/10 - Terrível

Miguel

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hay ratonos y cucarachas y mal atendiendo
Resposta de Manager em 9 de fev. de 2024
Hello Miguel, We sincerely apologize for any inconvenience you may have experienced during your stay. We take pest control very seriously and have addressed the issue accordingly. As for the service provided, we appreciate your feedback and will use it to improve our staff training. We hope you will consider giving us another opportunity to provide you with a much better experience in the future.

2/10 - Terrível

Rachel, Booneville

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was not what I expected. Yes, the hotel was inexpensive, but it still wasn’t what was advertised. Customers are not allowed in the lobby…ever. No matter the time of day, guests are expected to use the night window. The room does NOT have a hairdryer or an iron. Both are listed as amenities. In the three days I stayed at the hotel, we did not receive housekeeping at all. That means no fresh towels. When I called the front desk to ask for clean towels, I was told they couldn’t do that until housekeeping arrived at 8:00 am. At 8:00 am, I went to ask for towels. The man shoved them through the night window. The walls are cracked. There was mold on the ceiling above the shower. There were cockroaches. There were two very flat pillows for a king size bed. Overall, I don’t mind a hotel that clearly hasn’t been maintained. But it needs to have some solid customer service. This hotel failed in all areas.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Manager em 6 de dez. de 2023
Hello Rachel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 - Excelente

Alexander

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff Great location Great price nice and quit place to relax
Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 21 de nov. de 2023
Hello Alexander,Thank you for your positive feedback! We're delighted to hear that you found our staff to be great and enjoyed our central location. It's wonderful to know that you also found our rates to be favorable. We take pride in providing a tranquil environment for our guests to relax. We hope to welcome you back in the future!

10/10 - Excelente

Miguel

Hospedou-se por 1 diária em nov. de 2023
Resposta de Manager em 29 de nov. de 2023
Hello Miguel,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted that you had a great experience. Should you have any further comments or concerns, please feel free to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

6/10 - Ok

Patrick

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 7 diárias em out. de 2023
Resposta de Manager em 31 de out. de 2023
Hello Patrick,Thank you for taking the time to provide us with such a generous rating! We are delighted that your experience exceeded your expectations. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. We look forward to welcoming you back again soon!

4/10 - Insatisfatória

Jeremy

Pontos negativos: Limpeza
Ever since I checked in my TV hasn't worked I told office they said all cable doesn't work
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 24 de out. de 2023
Hello Jeremy, We apologize for the inconvenience. Our team is working to resolve the cable issue as quickly as possible. Thank you for your patience.

8/10 - Boa

Mary

Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 20 de out. de 2023
Hello Mary,Thank you for your rating! We appreciate your feedback and will continue to strive for excellence.

6/10 - Ok

Stephanie

Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 4 de nov. de 2023
Hello Stephanie,Thank you for sharing your feedback with us. We regret to hear about your recent experience at our hotel and apologize for any inconvenience caused. We value your comments and ask that you reach out and share your feedback so we may address any issues. We hope to have the opportunity to welcome you back in the future and provide a better stay.

2/10 - Terrível

Adriana

Viagem com família e crianças pequenas
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Had to change rooms 3 times due to roaches and then house keeping stole my 3yr old sons shorts … never coming back here it’s disgusting and needs to be shut down
Hospedou-se por 2 diárias em out. de 2023
Resposta de Manager em 11 de out. de 2023
Hello Adriana ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

4/10 - Insatisfatória

Harold

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 11 de out. de 2023
Hello Harold, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 - Insatisfatória

Michelle

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Poor service, bug, & stinks.
It was pouring rain, and i was on a walker because i'm handicaped. A truck was parked under the awning going into the front door. So I had to park in the rain, and go up a steep hill to get to the door, the man inside pointed to a window on the other side of the building that wasn't covered. I got there soaking wet on a walker he could see, and had forgotten my drivers license. I had my confirmation on my phone, and had to walk all the way back to my truck in the rain, load my walker up, drive around the building, to show my license in the rain with no cover. Then once inside the room the first thing I saw was a huge bug on its back in the middle of the room. I had to step on it to kill it. The room stunk. We wound up leaving early.
Hospedou-se por 1 diária em out. de 2023
Resposta de Manager em 28 de out. de 2023
Hello Michelle,I apologize for the inconveniences you faced during your stay. Rest assured that we take your feedback seriously and will address these issues with our team to improve our service. Thank you for bringing this to our attention.

8/10 - Boa

Lula

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Microwave was not working. This is the only problem
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 3 de out. de 2023
Hi Lula,Your review is highly appreciated, and I would like to apologize for not exceeding your expectations with the condition of our microwave, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

4/10 - Insatisfatória

Tony

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Roach infested and people walking all around on 2nd floor watching your every move
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 26 de set. de 2023
Hello Tony,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - Excelente

Terri

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em set. de 2023
Resposta de Manager em 28 de out. de 2023
Hello Terri,Thank you so much for your amazing rating! We strive to provide outstanding service and it was a pleasure to have you as our guest. We look forward to welcoming you back soon!

4/10 - Insatisfatória

Krystal

Viagem a dois
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
I felt completely got!!! Do NOT STAY HERE !!! It is raggedy and old. It even Smells!! I only sucked it up bc of the refund policy. It is a hotel home for drug users and it is OBVIOUS!
Resposta de Manager em 24 de set. de 2023
Hello Krystal,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 - Terrível

Robbie

Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 19 de set. de 2023
Hello Robbie, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - Terrível

Axel

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This hotel robbed me I made a reservation for the same day by expedition it was a Saturday last week and I arrived at the hotel and I did not go in because I was less than 21 years old now I am 20 and in hotels they have always let me enter and book and in this case no, I asked for my refund and they told me that I had to talk to expedia first I spoke to expedia they called the hotel and told them that I had stayed at the hotel and that they were not going to give any refund the forgiveness that they took care of me was very rude as if they were giving me a place to sleep when I paid for my stay and my money was never returned to me they stole it I do not recommend this hotel it treats people very badly and it still steals from them if you make the reservation through another site not personally with them that it was my experience.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 31 de ago. de 2023
Hello Axel, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

10/10 - Excelente

Michelle

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em ago. de 2023
Resposta de Manager em 11 de ago. de 2023
Hello Michelle,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

4/10 - Insatisfatória

Tamara

Viagem com a família
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 4 diárias em jul. de 2023
Resposta de Manager em 4 de ago. de 2023
Hello Tamara,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 - Boa

Robert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 26 de jul. de 2023
Hello Robert,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 - Terrível

Aaron

Pontos negativos: Limpeza e condições e instalações da propriedade
The property was dark when I walked up. The room had holes in the walls, the shower light was not lit enough I still had to use my flashlight on my phone. It looked like the room hasn’t been cleaned or updated. I had bedbugs and a stain on my comforter. I didn’t even stay the whole night and went to another place.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 19 de jul. de 2023
Hello Aaron,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

2/10 - Terrível

Charles

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel out of a cheap horror movie
I picked this hotel for the price and from the pictures on the website it looked really nice, but once in the room I realized that the hotel didn't look like the pictures. The towels were stained with something black there was cigarette burns all over the sheets and a big red stain on the mattress. There were roaches in the bathroom. The ac unit was broken and smelled horrible when you turned it on. The lock would not work. I tried telling the guy at the window and he just shrugged his shoulders and told me if I don't like it it I could go somewhere else and refused to give me a refund.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 19 de jul. de 2023
Hello Charles,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

2/10 - Terrível

David

Viagem de negócios
Pontos negativos: Limpeza e condições e instalações da propriedade
I stay at hotels a lot for work. I always choose this place when i am in the area. I have liked the rooms in the past. Today i got room 140. Gross! Filthy! Nasty! Depressiing !!! Broken and junk furniture! Toilet broke. . Only.two 2 small and very flat pillows. I will never give this place my buisness again. I am so mad. There are so many roaches. I will just sleep in my car. I killed 14 roaches with my shoes inthe first 10 minutes. I will also be writing the worst review ever. I hope my review costs you future buisness. Thats what you deserve for giving anyone this nasty room..anywhere i can posta bad teview about his place, i will. You will get so much bed publicity for giving me such a gross room. I will even write about my bad experience tonight on every tiolet wall at every public restroom that i use in the area. Once before staying here i stayed at a motel 6 and it was this gross. I never went back to motel6. And now i will kever come back here for being givien this awful room. It really is so gross and depressing. I hold grudges for years and this is definately worthy of holding a grudge. Im surround with roaches and i only.have one working light to keep on and scare away roaches. Because its so datrk in here, they are just crawling everywhere. I will definitely not sleep in here. You will definatley suffer from giving this teturn customer such a disgusting room.
Hospedou-se por 1 diária em jul. de 2023
Resposta de Manager em 13 de jul. de 2023
Hello David, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 - Terrível

Patricia

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 22 de jun. de 2023
Hello Patricia, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - Terrível

Sharon

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Can u say BEDBUGS! Enough said
Hospedou-se por 1 diária em jun. de 2023
Resposta de Manager em 20 de jun. de 2023
Hello Sharon, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.