booked two rooms for my family, and unfortunately, the experience was unacceptable from the moment we arrived. Both rooms had an overwhelming, foul odor—strong smoke and a generally musty, unpleasant smell. We requested new rooms, but there was no improvement at all.
When my wife checked the bedding, we were shocked to find visible stains, possible signs of bed bugs, and cigarette burns—this was just from inspecting the corner of the bed. We didn’t even want to see the rest. The conditions were so poor we couldn’t justify staying even five minutes.
To make matters worse, we had to put down a $100 deposit for each room—yet these rooms were in such terrible shape, there was truly nothing we could have done to make them worse.
We were traveling with children, and even they immediately felt unsafe and wanted to leave. Outside the hotel, people were openly smoking and loitering, creating a very uncomfortable environment. Within just 20 minutes of being on the property, we witnessed multiple disturbing incidents, including what appeared to be drug activity and even a hit-and-run nearby.
We left immediately and requested a refund. I strongly urge other travelers—especially families—to stay elsewhere.
