Dear JERRINE, Thank you for your time in reviewing our hotel. I’m sorry our décor embracing our building's history as a bank was not to your liking. Your feedback is welcomed as it allows us to monitor and improve the guest experience. We appreciate you staying with us and hope to see you again. Sincerely, Firass Ismail, GM

Dear Alissa, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and share some insight on how we can improve our offerings for your next stay. We appreciate your feedback and hope to welcome you back soon. Best, Firass Ismail, GM

Dear Natalia, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and share some insight on how we can improve our offerings in the future. We appreciate your feedback and hope to welcome you back soon. Best, Firass Ismail, GM

Dear Erin, It was our pleasure hosting you, and we appreciate your taking the time to review our hotel. We hope to see you again upon your return to the area. Sincerely, Firass Ismail, GM

Dear Dannielle, I am glad you had a five-star experience, even though some aspects of your visit were not ideal. Thank you for choosing our Residence Inn and sharing your feedback. We hope to host you again the next time you return to Columbus. Best, Firass Ismail, GM

Dear THOMAS, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our great location. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Firass Ismail, GM

Dear Guy, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. We look forward to seeing you on a return trip. Best, Firass Ismail, GM

Dear Nicholas, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Firass Ismail, GM

Dear Takenya, The whole team is thrilled to be a positive reflection of Columbus and its friendly residents. Thank you for taking the time to share your excellent rating with us and other guests. We look forward to welcoming you back soon for another delightful stay. Best, Eric Johnson, GM

Dear stacie, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Eric Johnson, GM

Dear Nancy, Thank you for sharing your feedback with us. Please accept our sincere apology for our service and accommodations that weren't up to your expectations. Your comments will enable us to improve our guest experience. We appreciate you sharing your experience and hope for an opportunity to deliver a better stay in the future. Sincerely, Eric Johnson GM

Dear Jennifer, Thank you for sharing your feedback on your experience. I appreciate your detailed review. Reflections like yours are valuable because they give us areas to improve our guest experience as well as highlight our successes. We're pleased to hear that our well-equipped, unique hotel and convenient location made for an enjoyable stay overall. Thank you for choosing us. Best, Eric Johnson, GM

Dear Sandra,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Eric JohnsonGeneral Manager

Dear Catherine, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Eric Johnson, GM

Dear Anonymous, Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations and our friendly service. Our hotel aims to provide a truly unique experience, and we are thrilled that we exceeded your expectations. We look forward to welcoming you back to our Residence Inn in the future. Best, Eric Johnson, GM

Dear Laura, I’m so glad you enjoyed our hotel and its exceptional location! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Eric Johnson, GM

Dear Beth, I apologize for the poor experience you had at our hotel. Please rest assured that I will be discussing your feedback with our management team to identify areas for immediate improvement. We take great pride in providing exceptional accommodations and service, so we are taking your concerns very seriously. On behalf of the entire staff and management team, I would like to apologize once again for any inconvenience caused. Sincerely, Eric Johnson, GM

Dear Jeffrey, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Eric Johnson, GM

Dear Dean, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Eric Johnson, GM

Dear richard, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Eric Johnson, GM

Dear Patty, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Eric Johnson, GM

Dear Shazia, Thank you so much for taking the time to share your review. We strive to leave all our guests with a positive impression through exceptional service; I apologize we let you down. Your feedback is important to us as it demonstrates how some easily correctable mistakes on our team’s part can tarnish a guest’s opinion of our hotel. I will share your reflections with our staff, and we hope you will reconsider a return trip in the future. Sincerely, Eric Johnson General Manager

Dear Alondra, I'm very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so I regret we let you down. We appreciate your feedback and hope to better serve you on a return visit. Sincerely, Eric Johnson, GM

Dear Martha, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. Thank you, especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Eric JohnsonGeneral Manager

Dear Damon, Thank you for being our guest and for complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Hotel Management

Dear Andrew, Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed our exclusive accommodations and top-notch bar. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best, Staci Hanayik General Manager

Dear Jennifer, I am sorry we didn't provide the level of comfort on this stay that you are accustomed to from a Marriott hotel. Thank you for your honest feedback, and please know that we will review it with the housekeeping staff as we are constantly working to provide cleanliness on a high level. We hope you will come back for an improved experience on a future trip. Sincerely, Staci Hanayik General Manager

Dear Thomas,It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Staci HanayikGeneral Manager

Dear Katheryn,Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area.Best,Staci HanayikGeneral Manager

Dear Anonymous, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Staci Hanayik General Manager

Dear Isabel, We humbly thank you for staying with us and for strongly recommending our Residence Inn. We look forward to your next visit! Best, Staci Hanayik General Manager

Dear Pamela, Fantastic! We are so happy that you had a great stay and we hope to welcome you back soon. Best, Staci Hanayik General Manager

Dear olivia,We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us.Sincerely,Staci HanayikGeneral Manager

Dear Laurie, I know I am biased, but I feel we have the finest hotel staff in Columbus. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Staci Hanayik General Manager