4/10
Our toilet broke mid stay and since the hotel was booked they could not offer us another room. The maintenance person left for the day so we were told we would have to use the public restroom in the lobby. We were offered an undisclosed ādiscountā and when we told the staff this was unacceptable, she said she would speak to a manger and get back to us. She never did. At 1am my husband had to YouTube how to fix the toilet. Very disappointed by the staff at this hotel. Holiday Inn is usually a dependable option. Will not be returning.
Jennifer
Hospedou-se por 2 diƔrias em jul. de 2025