"Beautiful property with great amenities. After 5 days of exploring the Rockies, it was nice coming to this hotel to relax. Loved sitting by the fireplace overlooking the mountains. The room was so nicely decorated and very cozy yet luxurious. Will definitely come back."
"The pools were great as always, restaurants good, and overall we had fun, but I was surprised with the poor condition of the rooms and general lack of cleanliness. Chairs and carpets stained, dirty dishes in the cupboard, everything just felt sticky, not wiped down. Bedding and towels were clean but for the price of the room, this is really not ok.
In the hallway the same Cheerios were there all week and elevators, doors and windows were always dirty snd smudgy."
"The property was well maintained. The staff was excellent and friendly. Great location. Close to Banf and Lake Louise. My 2 problems were that I wish there was a shower instead of a claw foot tub and the bed was up against the wall so if someone had to use the rest room during the night, you had to crawl over the other person. Other than that, it was very nice."
"O hotel fica perto de um riacho, com fogueiras que podem ser usadas pelos hóspedes, o que foi uma experiência muito agradável. A equipe de funcionários foi muito receptiva e explicou em detalhes sobre a logística do lugar. As cabanas são bem confortáveis e bem limpas. "
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