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Avaliações de The Resort on Cocoa Beach by VRI Americas

3.5 out of 5
The Resort on Cocoa Beach by VRI Americas
1600 N Atlantic Ave, Cocoa Beach, FL

Avaliações

9,4

Extraordinária

Nota 10 - Excelente. 322 de 425 avaliações" "
Nota 8 - Boa. 83 de 425 avaliações" "
Nota 6 - Ok. 11 de 425 avaliações" "
Nota 4 - Insatisfatória. 7 de 425 avaliações" "
Nota 2 - Terrível. 2 de 425 avaliações" "

9,6/10

Limpeza

9,4/10

Serviço e funcionários

9,4/10

Comodidades

9,2/10

Condições e instalações da propriedade

9,6/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Aaron

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I liked the presence of security walking the parking lot checking on patron's cars, especially at night.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de Mindy em 20 de mai. de 2024
Thank you for your review! We appreciate your feedback and look forward to having you back again soon!

10/10 - Excelente

Dori

Pontos positivos: Condições e instalações da propriedade
Friendly staff. The rooms were spacious. Residence was right on beach.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Mindy em 1 de mai. de 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay and hope to see you again soon!

10/10 - Excelente

sanaa, Orlando

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The tour guide was exceptional
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Mindy em 21 de abr. de 2024
We are glad you enjoyed your visit! We hope to see you again soon.

10/10 - Excelente

Jeffery

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
Very well run. Has everything covered from activity’s to free towel exchange and on site dinning!
Hospedou-se por 6 diárias em abr. de 2024
Resposta de Flo em 13 de abr. de 2024
Good evening I am so glad that you enjoyed your time with us , we really appreciate your feedback and hope you will come back soon Regards Carol Lamm

10/10 - Excelente

Erica

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Flo em 4 de abr. de 2024
Good evening I am so glad that you enjoyed your stay with us and hope you will come see us again soon.We really appreciate your feedback.Regards Carol Lamm

10/10 - Excelente

Frederick

Pontos positivos: Limpeza e condições e instalações da propriedade
Excellent property!
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Flo em 28 de mar. de 2024
Good morning I am so glad that you enjoyed your visit with us and hope that you will come back soon.We really appreciate your feedback Regards Carol Lamm

10/10 - Excelente

Betsy

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Management em 2 de abr. de 2024
Thank you for the fantastic rating! We're thrilled to hear that you had such a wonderful experience during your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

8/10 - Boa

Isabelle

Viagem a dois
Very well equipped appartement, well situated, staff was very friendly and efficient.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Flo em 12 de mar. de 2024
Good morning We are so glad that you enjoyed your stay with us and really appreciate your feedback.We hope you will come see us again soon Regards Carol Lamm

10/10 - Excelente

Holly

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice staff, accommodating, fun pool with music, convenient location, love the activities the resort offers to get guests involved
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Flo em 6 de mar. de 2024
Good morning I am so glad that you enjoyed your visit with us and hope you will come see us again soon.Thank you for your feedback, we really appreciate it Regards Carol Lamm Front desk

10/10 - Excelente

luis

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Flo em 21 de fev. de 2024
Good afternoon I am so glad that you enjoyed your stay with us and hope you will come back soon.We really appreciate your feedback.Regards Carol Lamm Front desk manager

8/10 - Boa

Kelly

Pontos positivos: Limpeza e conforto do quarto
Great location, very nice resort, good value
The apartment was well laid out and the resort was very nice. We loved the pool and gym, and the Mexican restaurant. Great beach access and good value for the money. The reason for 4 stars is that the kitchen appliances/cookware, bathroom shower/sink, and living room furniture need to be upgraded. Overall we would recommend and return here if we could get a newer more updated apartment
Hospedou-se por 7 diárias em jan. de 2024
Resposta de Flo em 12 de fev. de 2024
Good evening,I am glad that you enjoyed your stay with us. We really appreciate your feedback and I have passed the issues on to the maintenance and housekeeping teams. We are constantly upgrading and replenishing any worn out items. As for the appliances, they are on our “to do “ lists for 2024.We hope you will come see us again soon.Stay healthy Regards Carol Lamm Front desk manager

10/10 - Excelente

Thomas, fowlerville

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Fun place to stay. Great pool and hot tub. The staff was very friendly and helpful. Perfect place to stay before our cruise.
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Flo em 9 de fev. de 2024
Good evening I am so glad that you enjoyed your stay with us, we really appreciate your feedback and hope you will come see us again soon Regards Carol LammFront desk manager

10/10 - Excelente

Troy B

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Flo em 7 de fev. de 2024
Good afternoon I am so glad that you enjoyed your time with us, we really appreciate your feedback and hope you will come back soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Stephen Clyde

Pontos positivos: Limpeza e condições e instalações da propriedade
Beautiful, Clean, Well Staffed. I have a great week stay!!!
Hospedou-se por 6 diárias em jan. de 2024
Resposta de Flo em 6 de fev. de 2024
Good evening I am so glad that you enjoyed your time with us, we really appreciate your feedback and hope you will come back soonRegards Carol Lamm Front desk manager

10/10 - Excelente

Michael

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Flo em 6 de fev. de 2024
Good evening I am so glad that you enjoyed your stay with us and hope that you will come back soon.We really appreciate your feedback.Regards Carol Lamm Front desk manager

10/10 - Excelente

Casey

Hospedou-se por 2 diárias em fev. de 2024
Resposta de Mindy em 21 de mar. de 2024
Thank you for your review! We hope to see you again soon!

8/10 - Boa

LORI

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The only thing that was a problem was the room had a very musty smell. There was obvious signs of water damage in the bathrooms. They attempted to cover this with paint but it’s bubbling. Service was great and the staff is super but we checked out a day early because of the smell.
Resposta de Flo em 5 de fev. de 2024
Good morning Thank you so very much for your feedback, do you remember what room you were in.I do hope that you will come back soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Terri

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Flo em 5 de fev. de 2024
Good evening I am so glad that you enjoyed your stay with us and really appreciate your feedback, we do hope you will come stay with us again soon.Regards Carol LammFront desk manager

10/10 - Excelente

Krysten, Columbus Grove

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Everything was really nice. Strange fishy smell in our room upon entry we could not figure out & persisted during our stay. Overall clean & nice. A simple included breakfast would take it up a notch for me!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Flo em 5 de fev. de 2024
Good morning I am sorry that you had a smell in your room, it’s usually the garbage disposal to blame, we could have come up and fixed this if you had called us. I do hope you will come back to see us again soon.Regards Carol LammFront desk manager

10/10 - Excelente

Candy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Our stay here was wonderful! Staff was great. The place was very clean. I would stay here again!
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Flo em 3 de fev. de 2024
Good afternoon I am so glad that you enjoyed your stay with us, we really appreciate your feedback and hope you will come see us again soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Timothy

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property was clean, quiet, well maintained, and very relaxing. The staff was friendly and helpful. They had ample space for parking. The property was within a short walking distance to the beach. The cost per day was reasonable for the time of our stay. We would definitely book again if staying in the area.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Flo em 3 de fev. de 2024
Good afternoon Thank you so much for your feedback, we really appreciate it. I am so glad you enjoyed your stay with us and hope you will come again soon,Regards Carol Lamm Front desk manager

10/10 - Excelente

Sally

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very clean, spacious and right on the beach.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Flo em 30 de jan. de 2024
Good evening I am so glad that you enjoyed your stay with us and hope you will come back soon.We really appreciate your feedback .Regards Carol LammFront desk manager

4/10 - Insatisfatória

Viajante verificado

Viagem com a família
Pontos negativos: Limpeza e conforto do quarto
The room smelled AWFUL
The resort is nice enough, the pool and beach access are great. The room smelled AWFUL. Like mold/musty. To the point I felt like I could taste the smell of that room. Front desk sent someone up to spray something? Which helped for a day or two. I just got back home and all of my freshly cleaned laundry we did in the room smells awful like mold/musty whatever. That is enough to make me not stay again. Amenities are great but I can't get over the terrible smell that followed me home.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Flo em 24 de jan. de 2024
Good morning I am so very sorry that you experienced this. I would like to know what room you were in so that I can address this issue right away.We really appreciate your feedback and hope you will come stay with us again soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Ron

Viagem a dois
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Flo em 21 de jan. de 2024
Good evening I am so glad that you enjoyed your stay with us, we really appreciate your feedback and hope you will come see us again soon Regards Carol Lamm Front desk manager

10/10 - Excelente

Scott

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Flo em 17 de jan. de 2024
Good evening I am so glad that you enjoyed your stay with us, I hope you will come back soon .Thank you for your feedback, we really appreciate it Regards Carol Lamm Front desk manager

10/10 - Excelente

Danielle, Port Charlotte

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We were thoroughly impressed with this property. They were very accommodating in many ways- They provided two cribs and high chairs for our kids and toilet riser for my mother. Our second bath had very little water pressure in the shower and they came and fixed it immediately. The whole place smelled amazing and looked clean. We had two good sized bedrooms and a well stocked kitchen. We ate at the Mexican restaurant on property and enjoyed our food and margaritas. We didn’t use the pool but they had a splash pad area for kids, live music, and a bar down there too. The front desk staff was amazing. Thank you for a great trip- we will be back!
Resposta de Flo em 13 de jan. de 2024
Good afternoon I am so glad that you enjoyed your stay with us, we really appreciate your feedback and hope you will come see us again soon Regards Carol Lamm Front desk manager

10/10 - Excelente

Catherine

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Oceanfront property was amazing. Very spacious and well kept. Lots of activities to do, although we were in during the holiday weekend the activities desk was closed the majority of the time. Furniture is a little dated, but well kept. Beds and pillows are very comfortable. Staff is very friendly and helpful.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Flo em 9 de jan. de 2024
Good evening, I am so glad that you enjoyed your stay with us. We are replacing some more furniture in the next couple of months.We really appreciate your feedback and hope you will come visit again soon.Stay healthy, Happy new year Regards Carol Lamm Front desk manager

10/10 - Excelente

Gregory

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Flo em 31 de dez. de 2023
Good afternoon I am so glad that you enjoyed your visit with us and hope to see you again soon. We really appreciate your feedback.Regards Carol Lamm Front desk manager

8/10 - Boa

Mike

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Flo em 15 de dez. de 2023
Good evening I am so glad that you enjoyed your stay with us. We really appreciate your feedback and hope you will come stay with us again soon.Regards Carol LammFront desk manager

10/10 - Excelente

David

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 4 diárias em dez. de 2023
Resposta de Flo em 13 de dez. de 2023
Good evening I am so glad that you enjoyed your stay with us and hope you will come back soon, we really appreciate your feedback.Regards Carol LammFront desk manager

10/10 - Excelente

Paul

Viagem com a família
Pontos positivos: Comodidades
Great place
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Flo em 12 de dez. de 2023
Good evening I am so glad that you enjoyed your stay with us and hope you will come stay with us again soon. We really appreciate your feedback.Regards Carol Lamm Front desk manager

10/10 - Excelente

Kathy

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Resposta de Flo em 5 de fev. de 2024
Good morning I am so glad that you enjoyed your stay with us and really appreciate your feedback. We do hope you will come back again soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Kristin

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Comfy beds, clean, friendly staff
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mindy em 6 de dez. de 2023
Thank you for your comments! We are glad you enjoyed your stay!

10/10 - Excelente

Sara

Viagem em grupo, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Wonderful views from a spacious comfortable suite. Staff was all extremely friendly and helpful.
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Flo em 29 de nov. de 2023
Good morning, I am so glad that you enjoyed your stay with us and hope you plan to visit us again soon. We really appreciate your feedback.Regards Carol LammFront desk manager

10/10 - Excelente

Michelle

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
As an owner at this resort, we can find no wrong. I just wish we were able to book through the property for the extra time we wanted.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Mindy em 5 de nov. de 2023
Hello and thank you for your review! We do our best to accommodate our Owners at RCB, but sometimes supply and demand on the units limit our booking availability. We will hopefully see you again soon!

10/10 - Excelente

Lisa

Viagem em grupo
Pontos positivos: Limpeza e conforto do quarto
Peace and comfort
A well needed relaxing mini vacation. Amenities were outstanding and I will definitely be returning for more stays.
The beautiful ocean
The waterfalls in the pool
Hospedou-se por 2 diárias em out. de 2023
Resposta de Mindy em 17 de out. de 2023
We are so glad you enjoyed your stay and look forward to seeing you again!

10/10 - Excelente

Elizabeth

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
I felt like VIP... This was the most amazing place I have ever had the pleasure of staying.. I loved so many things about it.. the staff, the environment, the activities and the fact it was on the beach bit not right on it, so the wildlife still had a home.. My favorite thing was the fact it was affordable for my family, and we felt we was at a richy place!!! So want to book again!!
Hospedou-se por 2 diárias em set. de 2023
Resposta de Mindy em 15 de out. de 2023
Thank you so much for staying with us and we are pleased you enjoyed your experience! We look forward to having you back!

8/10 - Boa

Lester, Lakeland

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The rooms were clean and nice and the patio is large with ocean views.
Hospedou-se por 2 diárias em set. de 2023
Resposta de Flo em 3 de out. de 2023
Good morning, I am so glad that you enjoyed your stay with us, we really appreciate your feedback and hope you will come visit us again soon.Regards Carol Lamm Front desk manager

4/10 - Insatisfatória

KATHERINE

Viagem com a família
Pontos positivos: Limpeza
Not sure I'd stay here again
This could have been a decent stay, but they were doing construction on the entire floor above me. The front desk people did try to help, but my stay was still much noisier than I would have liked. When booking through a 3rd party (Hotels.com, Expedia.com, etc.), check the hotel website or call ahead and see what they have going on. The beds were not very comfortable, and the pool is in a strange place (front of the hotel) with no way to get to it or the parking garage except through the main lobby. The restaurant downstairs has pretty good food. The view was just okay, so if you want to have a great view of the ocean, stay on 4th floor and up. But, the room was clean, which goes a long way!
Hospedou-se por 3 diárias em set. de 2023
Resposta de Flo em 25 de set. de 2023
Good morning, I am sorry to hear that you didn’t enjoy your stay with us due to the noise. We had it posted on all booking sites and our website for over a year. During the slow season we do try to get needed maintenance done.As for the bed not being comfortable, we replaced all king mattress’s within the last month.We really do appreciate your feedback and hope you will come visit us again soon.Regards Carol LammFront desk manager

10/10 - Excelente

David A

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Very enjoyable experience for me and my family. The rooms were much larger than I was expecting. The furniture, fixtures, counters, cabinets, tile, etc. were all very nice and relatively new. The only complaint I have is that the bed comforter was similar to the lead vest they put on you when getting a dental x-ray! That wouldn't stop me from coming here again in the future. The pools were very clean and the towel service was great. The boardwalk out to the beach and sand wash off station was a great amenity and kept out a lot of sand from our room.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Flo em 1 de ago. de 2023
Good morning I am so glad that you enjoyed your stay with us and really appreciate your feedback. Sorry that we reminded you of the dentist We hope to see you again soon.Stay healthy Regards Carol LammFront desk manager

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 7 diárias em jul. de 2023
Resposta de Flo em 18 de jul. de 2023
Good afternoon I am so glad that you enjoyed your stay with us and we really appreciate your feedback .I hope you will come see us again soon.Stay healthy Regards Carol Lamm Front desk manager

10/10 - Excelente

Henry

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 3 diárias em jul. de 2023
Resposta de Flo em 15 de jul. de 2023
Good morning I am so glad that you enjoyed your visit with us and hope you will come stay again soon.We really appreciate your feedback.Regards Carol Lamm Front desk manager

4/10 - Insatisfatória

Corrie M

Viagem com a família
Pontos negativos: Condições e instalações da propriedade
The ac ran constantly but never cooled below 80 in the room. This is clearly an ongoing issue as there were signs posted about not adjusting the thermostat lower. We left early because we wanted ac.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Flo em 15 de jul. de 2023
Good morning I am so sorry that you had an issue with the A/C, I have checked with the maintenance department and it has all been fixed.Please come stay with us and soon.Stay healthy Regards Carol LammFront desk manager

8/10 - Boa

Natalie

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This is a fantastic place to stay one of the best on Cocoa Beach. They do everything for ya. I always have an amazing magical experience here. I call this a home away from home. Rooms are spacious 2 bedroom with 2 bathrooms enough room for everyone to have privacy on vacation. I would definately recommend getting Ocean Front view balcony. When you see the amazing views you wont be sorry and its definately worth paying extra for it. The beaches are breathtaking and you see it all from your balcony. Porch is also a nice size for you to lounge around. Everything is clean and on site they provide towels, toilet paper, paper towels, kleenex eveything you need extra at no cost. There is a large pool with a bar and music, movie theater, fitness center, restaurant and amazing lobby with a fountain you can sit near and enjoy sites. Place is super clean and is located 2 blocks away from grocery store and some great restaurants. As I said best place to stay in Cocoa Beach. I took off one start is this is a non smoking hotel and no pets and I have seen a dog on site. Not sure if security noticed and constant smoking on balconies. I smelled cigarette smoke and marijuana. It gets to be unpleasant to sit on the balcony and someone keep smoking over and over. Its something this place needs to enforce seriously. I am allegic to tobacco smoke and had to exit the porch every day and come out once the person stopped smoking.Thank you Desiree for outstanding hospitality. You are a star.
Hospedou-se por 6 diárias em jul. de 2023
Resposta de Flo em 9 de jul. de 2023
Good morning I am so glad that you enjoyed your visit with us and hope you will come stay again soon.We have had a couple of dogs here recently, they are service dogs with documentation.The smoking is an issue we try to control but are quite understaffed. Since they made marijuana legal , people think it’s okay to smoke smoke it anywhere.Stay healthy Regards Carol LammFront desk manager

10/10 - Excelente

Peter

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Staff is friendly, customer focused and professional.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de Flo em 15 de jun. de 2023
Good morning I am so glad that you enjoyed your stay with us. We really appreciate your feedback and hope you will come see us again soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Ubaldo

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
It’s a beautiful place to stay, I recommend
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Flo em 5 de jun. de 2023
Good morning I am so glad that you enjoyed your stay with us and we really appreciate your feedback.I hope you will come see us again soon.Regards Carol Lamm Front desk manager

10/10 - Excelente

Cynthia

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Everyone from the front desk to the maintenance staff are extremely friendly and helpful. Every time we’ve stayed there the entire resort and rooms have been spotless and well appointed ( linens, kitchen necessities)!
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Flo em 3 de jun. de 2023
Good afternoon I am so glad that you enjoyed your stay with us and really appreciate your feedback.I hope you will come stay with us again soon Regards Carol Lamm Front desk manager

10/10 - Excelente

Melissa

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Great stay
We really enjoyed our stay! Suites were perfect for a family. Amenities are great. Wish the pool bar was open past 5pm. Will certainly look to stay here again when we are in the area.
Hospedou-se por 3 diárias em mai. de 2023
Resposta de Flo em 31 de mai. de 2023
Good afternoon I am so glad that you enjoyed your stay with us and hope you will come see us again soon.We really appreciate your feedback.Stay healthy Regards Carol Lamm Front desk manager

10/10 - Excelente

NICHOLE

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Wish the 2nd bedrooms had full size beds. Other then that all was good.
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Flo em 26 de mai. de 2023
Good afternoon I am glad that you enjoyed your stay with us. I believe the bed situation is a board approved issue. We do appreciate your feedback and hope you will come see us again soon.Regards Carol LammFront desk manager

4/10 - Insatisfatória

Summer

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
The property and staff were great but I booked an ocean view and when I got to my room it was on the second floor which was NOT AN OCEAN IEW because the trees blocked my view. My friends that booked after me and paid way less had penthouse and floor 7. Needless to say I was not happy with my room and the gentleman helping me check in said it was a lottery. Which I understand but I was the first one of our group to check in so his excuse made NO SENSE. Lesson learned!
Hospedou-se por 2 diárias em mai. de 2023
Resposta de Flo em 23 de mai. de 2023
Good morning I am sorry that you didn’t have as good a view as your friends but this was the only ocean front room that we had. We have been booked solid for months.I hope this will not deter you from coming to stay with us again. We always appreciate your feedback.Take care Regards Carol Lamm Front desk manager