"Beautiful hotel and nicely decorated rooms.
At check-in, reception staff called Victoria was not very welcome and did not seem keen on relocating us to another room (the one given to us was on a lower level and the lift was out of order). I was with a 1 year old child, pregnant and had heavy suitcases, however she insisted there's was nothing she could do to help, treated us poorly and did not seem to care. That was upsetting as we had visited this hotel once before and had also attended a...
"Great room, helpful staff. Live music on Sasturday night which was loud until 01:30. Not a problem for me (I can sleep through anything).
Amazing en-suite..."
"Sehr freundliche Miarbeiterinnen und Miarbeiter
Sauberes, ruhiges Zimmer
Die Angabe, dass das Hotel in Chester West gelegen ist, is verwirrend. Es ist sehr außerhalb, schon in Wales gelegen"
"Pessoal muito atencioso, localização próxima à rodovia, instalações bonitas, região atraente para passeios turísticos, pub agradável, café da manhã muito bom."
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