Hotéis em Cleveland, IL

"Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. "

"Property was clean, beds and pillows were very comfortable and the staff was very friendly!"

"I love the rooms here, pretty and always clean. "

"hotel muito bem localizado em frente ao rio mississipi,cidade com vendas de antiguidades,muito bom"

"Bathroom had leaks and tub didn’t have a stopper. A live bug was in tub. Hair was on the floor."

"The staff was exceptional. We had a small issue with our room, and it was taken care of very quickly. Throughout our stay everyone made sure our stay was everything we expected. Would definitely stay here again!!"

"Checkin was fast and efficient. The room was clean and comfortable. The bed was clean and comfortable. Pillows were great. No lotion was provided.😞"

"Love it! Will definitely be back. I recommend this place to anyone. Check out the “RiverView”."

"muito bom ótima cordialidade dos colaboradores "

"Hotel is close to the rod. A little bit noisy. Employes do not speak english Just reception and manager. "

"Breakfast was good. Staff was great. Need to upgrade the rooms. Looking old and worn out. "

"Good breakfast "

"5 stars"

"The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate."

"Room was very large and comfortable and clean. We enjoyed the breakfast with lots of options. Some concerns about other guests we saw but no issues arose as we were up early and back on the road before most others were up. Although the pool was overrun at night with guests seeming there just for that."

"Great breakfast, warm pool, large room, friendly staff, great location"

"Dated, but clean"