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"The place is nice but received an additional charge which the Hawthorn hotel could not explain…told me to reject the charge ..extra hassle I don’t need. "

"Before booking at this hotel I read the reviews and there were a lot of great reviews. When I arrived it was nothing like the reviews described. Upon entering the lobby there was an odor. I booked a non-smoking room online but during check-in was told there were no more non-smoking rooms so they put me in a smoking room. When we got off the elevator there was an odd smell in the hallway. When we got in the room the smell was horrible! There were 2 rolls of used toilet paper in the bathroom, stains on the tub/shower, and trash on the floor. We were uncomfortable even sleeping in those beds. Due to the smell we had to leave asap due to me literally getting sick to my stomach. I would never book here again. "

"No issues with the stay "

"Great"

"Our stay was pleasant"

"Room was spacious. Beds were super comfy! Really enjoyed our stay."

"I liked the staff and clean room."

"Skip"

"The staff were courteous and helpful. Parking is good, I left prior to having breakfast so I cannot comment on that. The property was clean; however the building is old and in need of updating "