Férias para Ciudadela

Quarto limpo, chuveiro excelente, uma ótima equipe de funcionários e um café da manhã justo

Hotel muito bonito, funcionários muito atenciosos e queridos! O café da manhã é muito bom, mas senti falta de mais opções de cafés/chás, frutas e principalmente de opções sem glúten e sem lactose. O quarto era bem confortável, porém banheiro antigo, o box do chuveiro muito apertado, e a banheira tava bem velha com aparência de muito usada… Senti falta de uma boa iluminação tanto no quarto como no banheiro, foi bem difícil para se arrumar

I stayed for two days. The hotel is clean, well located, and the room itself is good. Unfortunately, the bad experience started at check-in. The receptionist barely greeted me, gave me the room card and number without any explanation (he didn’t even white the room number at anywhere), and provided no basic information such as Wi-Fi password, breakfast location, or schedule. Speaking of breakfast, it was very poor as well. The worst part happened during checkout. The receptionist asked if I had consumed anything, and I said no. He then went to the room to “check” and came back claiming that three sodas and a box of chocolates were missing — even though I don’t even drink soda. I explained that the only thing I had consumed during my stay was one bottle of water on the first night. He then started speaking to me in a threatening and very embarrassing manner, accusing me of lying and pressuring me to pay for items I did not consume. When I asked for a receipt or proof of the charges, he refused to provide anything and simply handed me the card machine with an amount already entered of about $50 USD for three sodas and chocolate. After more than 20 years traveling internationally, this was honestly one of the worst hotel experiences I’ve ever had. Sadly, it is the second time I’ve experienced something similar in the beautiful Buenos Aires, where it clearly feels like tourists are targeted in bad faith. It felt like pure extortion.

Em termos de custo benefício horrível Café da manhã regular é excelente localização Funcionários muito mal preparados exceto as camareiras que são educadas e prestativas o RESTO mal preparos e rudes

Excelente Hotel em Buenos Aires, todos os funcionários muito bem preparados, além da localização privilegiada. Muito bom.