2/10 - Terrível
Chelsea B.
15 de jun. de 2025
Pontos negativos: Limpeza
We stayed at this property while my son was undergoing chemotherapy and a bone marrow transplant at CCHMC. The owners were initially sympathetic to our situation, and we arranged a 3-month stay. The house itself had some nice updates and a decent yard, but it’s located in a questionable neighborhood, police circled regularly, and there were several aggressive dogs on the block, something to note for families with kids or pets. Unfortunately, the real issue was the health hazard inside the home. On day two, I went to do laundry and found mold covering the washing machine, including a filthy rag tucked into its folds. Upon further inspection, I noticed extensive mold growth on the ventilation system, possibly on top of asbestos. I’m not a professional, but as the parent of an immunocompromised child, it was alarming and unacceptable.After reporting this to the property manager (who was kind and responsive), we were told there was no way to address the issue during our stay and we’d need to vacate. We left after just 4 nights. Though we were promised a refund, VRBO later informed us we would only be receiving a partial refund. After VRBO contacted the owners we were refunded everything except what we paid for insurance. I would strongly advise against renting from these owners, as they clearly are not maintaining their property with renters’ health and safety in mind.
Chelsea B.
Hospedou-se por 3 diárias em jun. de 2025