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Avaliações de Alpine Hotel

3.5 out of 5
Alpine Hotel
8 Yaldhurst Road, Christchurch, New Zealand

Avaliações

8,8

Excelente

Nota 10 - Excelente. 91 de 157 avaliações" "
Nota 8 - Boa. 49 de 157 avaliações" "
Nota 6 - Ok. 10 de 157 avaliações" "
Nota 4 - Insatisfatória. 1 de 157 avaliações" "
Nota 2 - Terrível. 6 de 157 avaliações" "

9,4/10

Limpeza

9,2/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Robyn

Pontos positivos: Limpeza e serviço e funcionários
Difficult to access the parking area as it’s in an alley behind the hotel Birinda gave us great service Better signage on Yaldhurst Road is supposedly in the works Look for the Horse & Jockey , The Alpine door is adjacent to this business
Hospedou-se por 1 diária em fev. de 2024

8/10 - Boa

Jorge

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean room and friendly staff
Hospedou-se por 2 diárias em fev. de 2024

6/10 - Ok

Angela

Viagem em grupo
Pontos positivos: Comodidades e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários
Schlecht zu erreichen wenn man Fragen hat.
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

Amer

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024

10/10 - Excelente

CATHERINA

Hospedou-se por 1 diária em fev. de 2024

6/10 - Ok

Rebecca

Viagem a dois
Small room, carpets need a deep clean as stained, only 1 plate 1 glass for 2 people
Hospedou-se por 2 diárias em jan. de 2024

8/10 - Boa

AKIRA

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
ホテルの看板がわかりづらかったので、通り過ぎてしまった。部屋は見かけよりずっと良かった。すぐ近くにｽｳﾊﾟｱもあり便利が良かった。
Hospedou-se por 2 diárias em jan. de 2024

6/10 - Ok

Meghann

Pontos positivos: Limpeza
Hospedou-se por 1 diária em jan. de 2024

10/10 - Excelente

Amandeep

Viagem de negócios
Pontos positivos: Comodidades
Hospedou-se por 1 diária em jan. de 2024

6/10 - Ok

John

Viagem com a família
Pontos positivos: Limpeza e serviço e funcionários
The actual room was very clean and tidy. That said the chair at the desk in the room was broken at the base and the back sonjnable to be used. Yes there is free parking but it is very limited and restricted to about 8 small cars which is fine if listed in the ad and you know you will have to park on the street.. The staff however were friendly and helpful.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Harbir em 11 de jan. de 2024
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

G

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quick easy check in
Hospedou-se por 1 diária em jan. de 2024
Resposta de Harbir em 11 de jan. de 2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

Owen

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good room (the first room allocated smelt of cigarette smoke but easy move to another room when requested). Getting the car into the car park was a little convoluted but straightforward once familiar with it.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Harbir em 10 de jan. de 2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

WAI KEUNG

Viagem com a família
Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Harbir em 10 de jan. de 2024
Thanks for staying with us. We appreciate your feedback!

6/10 - Ok

april

Hospedou-se por 1 diária em dez.. de 2023

10/10 - Excelente

Kunal, Round Rock

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Harbir em 10 de jan. de 2024
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

Sai Tsang Boris

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
There is a 2 metres by 2 metres outdoor area with no view. The receptionist is also the staff who cleans up the room. Although the hotel offer luggage storage facility, I was asked to collect my luggage before 1:30pm on my departure date. It was so inconvenient as my flight was after 6pm. Generally speaker, it is a nice hotel in the area.
Hospedou-se por 5 diárias em dez. de 2023
Resposta de Harbir em 12 de dez. de 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - Terrível

R

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I'm amazed at the good reviews written for this location. My experience was quite different. This hotel shares its front entrance with a dive bar and when I arrived there were impaired individuals in close proximity. Garage entrance is down a narrow back alley. Took several trips around the block to determine the hotel entrance was between a 7 day a week clinic and run down bar. When I checked on the room it was subpar at best. Location did not feel safe and asked if there were any other Best Westerns I could transfer my reservation to. Staff was not helpful and refused to help and I ended up paying for the room and reserving a room at a safer location. All the good reviews must have been by hotel staff. Beware.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Harbir em 12 de dez. de 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - Ok

Tamara

Viagem com a família
Hotel Location is fine, a little bit out of the city area. Plenty of dining options close by and a supermarket across the road. Room is modern, with a small balcony area. Unfortunately our room smelt of cigarette smoke (most likely from someone smoking on the balcony with the door open. Car parking is down an alley (behind some restaurants) and the smell was horrible even in the parking garage. Room cleanliness was ok, not sure if the floor had been vacuumed or if the carpet was just stained. Overall stay was ok, but think you can do better for a similar price.
Hospedou-se por 4 diárias em nov.. de 2023
Resposta de Harbir em 12 de dez. de 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Boa

Gary

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet room , in house parking , convenient to where I wanted to be. Close to Food outlets and supermarket
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Harbir em 3 de dez. de 2023
Thanks for staying with us. We appreciate your feedback!

2/10 - Terrível

Shingai

Pontos negativos: Serviço e funcionários, comodidades e condições e instalações da propriedade
I did not like anything- the place felt like it was one of those properties in an alleyway. It looked nothing like the pictures I saw online when I booked. The receptionist who was the only person we interacted with was horrible right from check-in to check-out. He was never hospitable or engaging. At checkout he accused us that they were missing a plate in the room- 2 minutes after we had left. We came back only for him to say oh it’s sorted. Never going back there of referring anyone. It was disappointing.
Hospedou-se por 1 diária em out. de 2023
Resposta de Harbir em 28 de out. de 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced.

6/10 - Ok

olivia

Hospedou-se por 3 diárias em out. de 2023
Resposta de Harbir em 12 de dez. de 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - Boa

Jon

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Unusual location sitting over a bar, but it was clean inside and quiet with our room off the main street. Didnt hear a lot of noise either from downstairs or off the street. Garage entrance area is behind shops (mostly eating) and not the best look but we had no issues.
Hospedou-se por 2 diárias em out. de 2023
Resposta de Harbir em 20 de out. de 2023
Thank you, We appreciate your feedback!

8/10 - Boa

Donald

Viagem de negócios
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Ticks all the boxes
Comfortable and clean as well as handy to food places, supermarket and shops. Comfortable room, great shower and indoor secure carpark.
Hospedou-se por 1 diária em out. de 2023
Resposta de Harbir em 18 de out. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Dave

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great people and service rooms very clean
Hospedou-se por 3 diárias em set. de 2023
Resposta de Harbir em 22 de set. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Patti

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The car parking is unusual & front entrance is hard to find if a lone driver. It does not have the exterior appearance of a motel. Room was ver clean & comfortable & felt safe for a solo traveller woman
Hospedou-se por 1 diária em set. de 2023
Resposta de Harbir em 22 de set. de 2023
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

Brian

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great room, just not much in immediate walking distance but lots of food options
Hospedou-se por 2 diárias em ago. de 2023
Resposta de Harbir em 22 de set. de 2023
Thanks for staying with us. We appreciate your feedback!

2/10 - Terrível

Riho

Hospedou-se por 1 diária em ago. de 2023
Resposta de Harbir em 25 de set. de 2023
Thanks for staying with us. We appreciate your feedback!

8/10 - Boa

Katie

Hospedou-se por 1 diária em ago. de 2023
Resposta de Harbir em 22 de set. de 2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Excelente

Craig

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great vibe
Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Kah Pei

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent service, all staff are so helpful and courteous.
Hospedou-se por 13 diárias em jul. de 2023

10/10 - Excelente

Julie

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Clean. Comfortable. Convenient.
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
SPOTLESS! Quiet, comfy, warm...10 out of 10!
We couldn't fault it! Amazing manager...really welcoming and friendly and helpful. And we have to say, this hotel was absolutely SPOTLESS!!! We wouldn't hesitate to book here again in the future. 10 out of 10! Thank you guys, amazing!
Hospedou-se por 1 diária em jun. de 2023

10/10 - Excelente

Thomas

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Enjoyed our stay, quiet, safe, plenty of eating places. Staff helped to bring up our luggage from .carpark. We will stay again,Tom, from Nelson.
Hospedou-se por 2 diárias em jun. de 2023
Resposta de Putu em 23 de jun. de 2023
Dear Thomas,Thanks for staying with us.We appreciate your feedback!Warm RegardsPutu

8/10 - Boa

matthew

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Driving into alley way to get to garage. Rubbish bins etc messy, dirty , untidy
Hospedou-se por 5 diárias em mai. de 2023
Resposta de Putu em 12 de jun. de 2023
Dear Matthew,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us.We do hope to have more opportunities to serve you again in the near future.The bins belong to different businesses and we always required them to keep their bins tidy.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

10/10 - Excelente

Shona

Pontos positivos: Limpeza e serviço e funcionários
Great location convenient to restaurants and supermarket. Friendly service and spotlessly clean. Enjoyed a very comfortable stay and felt safe. Value for money!
Hospedou-se por 2 diárias em abr. de 2023
Resposta de Putu em 1 de mai. de 2023
Dear Shona,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

10/10 - Excelente

Steve

Hospedou-se por 1 diária em abr. de 2023
Resposta de Putu em 19 de abr. de 2023
Dear Steve,Thanks for staying with us. We appreciate your feedback!Warm RegardsPutu

10/10 - Excelente

Chien Ju

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
超棒！房間裡什麼都有，很適合停留二、三天的住宿選擇
Resposta de Putu em 10 de abr. de 2023
Dear Chien Ju,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

10/10 - Excelente

Suzanne

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent stay at this property! Wonderful, accommodating host and rooms were comfortable, modern and clean. Would definitely stay there again. Fabulous customer service.
Hospedou-se por 3 diárias em mar. de 2023
Resposta de Putu em 11 de mar. de 2023
Dear Suzanne,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

Donna, Corona

Hospedou-se por 1 diária em mar. de 2023
Resposta de Putu em 10 de abr. de 2023
Dear Donna,Warmest greetings from Best Western alpine Hotel.Thank you for sharing your experience about your recent stay with us.We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

Sung Yeun

Hospedou-se por 3 diárias em mar. de 2023
Resposta de Putu em 11 de mar. de 2023
Dear Sung Yeun,Thank you for staying with us, We really appreciate your time to share your experience at the Best Western Alpine Hotel.We will look forward to welcoming you back on your next visit to Christchurch.Warm RegardsPutu

10/10 - Excelente

Paula

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property was well priced, great quality, convenient to the airport, had walkable distance food options but most importantly had a fantastic manager who was very helpful and went the extra mile to support us. I could not think of anything that I did not like.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Putu em 28 de fev. de 2023
Dear Paula,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future. We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

Edward, Ancaster

Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice and well kept property Up to date, clean and comfortable stay. No complaints
Hospedou-se por 1 diária em fev. de 2023
Resposta de Putu em 24 de fev. de 2023
Dear Edward,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

H.

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Receptionist was very helpful with suggestions for dinner and how to get around.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Putu em 9 de fev. de 2023
Dear H, Thank you for taking the time to share your review.while we were delighted to hear you enjoyed the facilities and hospitality provided by our team.Looking forward to welcoming you again soon.Warm RegardsPutu

10/10 - Excelente

Sarah

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very friendly front desk. Spacious well equipped room. Lovely bathroom. Supermarket and takeaways nearby. Very handy to university area
Hospedou-se por 1 diária em fev. de 2023
Resposta de Putu em 7 de fev. de 2023
Dear Sarah,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future.We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

10/10 - Excelente

Gregory

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Surprisingly nice and comfortable hotel.
Once we found the hotel we had to drive around to find the entrance to the underground parking. Access is with room keycard. Very nice room, lots of space. Laundry down the hallway.
Hospedou-se por 1 diária em fev. de 2023
Resposta de Putu em 4 de fev. de 2023
Dear Gregory,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future. We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was great we had to come in late so it was easy with instructions given to the room was lovely clean and comfortable
Hospedou-se por 1 diária em jan. de 2023
Resposta de Putu em 4 de fev. de 2023
Dear Value Customer,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future. We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

Samantha

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2023
Resposta de Putu em 11 de mar. de 2023
Dear Samantha,Thank you for staying with us, We really appreciate your taking the time to share your experience at the Best Western Alpine Hotel, Christchurch.We look forward to welcoming you back on your next visit to New Zealand.Warm RegardsPutu

10/10 - Excelente

Alan

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We had a pleasant stay,unfortunately the resteraunt was unable to serve food,but the room was clean and quiet
Hospedou-se por 1 diária em jan. de 2023
Resposta de Putu em 31 de jan. de 2023
Dear Alan,Thank you for your review and very happy to hear you were enjoyed your stay.The restaurant next to us is a different company, There is a restaurant that opens until midnight just 3 mins walk from us.Looking forward to welcoming you again soon.Warm RegardsPutu

10/10 - Excelente

Dani Jan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Easy, convenient, clean.
Hospedou-se por 1 diária em jan. de 2023
Resposta de Putu em 28 de jan. de 2023
Dear Value Customer,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future. We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel

8/10 - Boa

Anthony

Good
Resposta de Putu em 28 de jan. de 2023
Dear Value Customer,Warmest Greetings from Best Western Alpine Hotel.Thank you for sharing your experience about your recent stay with us, our pleasure to know that your stay was enjoyable. We do hope to have more opportunities to serve you again in the near future. We are looking forward to welcoming you back soon.Warm RegardsPutuBest Western Alpine Hotel