the good: hotel has a great location and is located smack down in the center of the city. Also it is clean, which if you’re allergic like me is a life savior.
the bad: Prior to check in we called the hotel staff and asked them how loud is it going to be on the property. My father suffers from insomnia so it was important for him to be able to sleep after taking his medicine. Instead up until ~1:30am the downstairs karaoke was going full force. Came down twice to ask when it will finish and the staff just insisted each time that “it’s about to be over”. Eventually the karaoke stopped but never did the staff apologize or offer to move us from third floor (where our rooms were conveniently right above the karaoke restaurant) to any of their higher floors, of which they have seven. If they warned us and said on that call that there will be loud karaoke the night they check in where someone with a less than pleasant voice will sing until 2 am we would’ve been prepared, but it’s not the best thing to experience after 6 hours of driving.
Another minus, although relates less to the hotel, is that the staff at the cafe where you have your breakfast will make you feel like your presence is ruining their life. They messed up my order and didn’t promise to fix it. But just walked off. Always with that attitude that makes /you/ feel like a bad person, even if you’re just stuttering because you don’t understand something on the menu.