I found this over priced hotel to be- by far- the worse I have every encountered. I have stayed in Ciudad Chihuahua several times at the Hampton Inn. It was unavailable during this time so, unfortunately, I had to stay at the Wingate. The only two things that occurred correctly were checking in and checking out. The breakfast food was terrible including the coffee which my wife stated was the worst. I have eaten Mexican breakfasts on hundreds of occasions and this was by far the worst. When we first entered our room there was still trash in the nightstand drawer, no washcloths, the room carpet was dirty, the curtains were broken. We asked for washcloths they had none (12/23/21). The next day (12/24/21) after the terrible breakfast, we left the hotel at about 0900 hours. When we returned the room was cleaned, more or less. We attended happy hour. The drinks were acceptable but the food was again substandard. So much so that my wife became nauseated with indigestion and I felt the same. We noticed there were very few channels on the TV too. On 12/25/21 we again left the hotel at about 0900. We saw housekeeping at work on the way out. When we returned at about 1700 hours the room had not been cleaned, the dirty towels had not been exchanged. We contacted the desk and informed them and they stated the housekeeping had left for the day and sent a security guty to bring towels. I now very much regret staying at this hotel. I wll stay at Hampton Inn next time.
