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Avaliações de Hilton Chicago

4 out of 5
Hilton Chicago
720 S Michigan Ave, Chicago, IL

Avaliações

8,4

Muito boa

Nota 10 - Excelente. 572 de 1009 avaliações" "
Nota 8 - Boa. 203 de 1009 avaliações" "
Nota 6 - Ok. 125 de 1009 avaliações" "
Nota 4 - Insatisfatória. 63 de 1009 avaliações" "
Nota 2 - Terrível. 46 de 1009 avaliações" "

8,8/10

Limpeza

8,8/10

Serviço e funcionários

8,2/10

Comodidades

8,6/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2023
Resposta de Hilton Chicago Team em 4 de set. de 2023
Dear Valued Guest,Thank you for the 10/10 rating. We are glad that you enjoyed your stay. We hope to welcome you back soon.Hilton Chicago Team

10/10 - Excelente

Shawna

Viagem em grupo
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful hotel, stall was lovey and helpful anytime of the day.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago Team em 29 de abr. de 2024
Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

8/10 - Boa

Shannon

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We loved our stay, the only problem we had was that we have feather allergy and are allergic to the pillows and blankets. They didn’t have any hypoallergenic options available either.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Chicago em 29 de abr. de 2024
Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

10/10 - Excelente

Ana

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love it, I definitely stay again.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago em 29 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

8/10 - Boa

jarret

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
make sure your room is not near the eleavator banks they are lound
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago em 29 de abr. de 2024
Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

10/10 - Excelente

Liz

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I like to hotel , excelente located and good services .
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 29 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are glad to know that you enjoyed your stay and appreciated our convenient location and good service. We look forward to welcoming you back on your next trip to Chicago!Hilton Chicago Team

6/10 - Ok

Tim

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários
The ballroom is beautiful
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago em 29 de abr. de 2024
Dear Valued Guest,Thank you for your sharing a positive rating and we hope to welcome you back and exceed your expectations.Hilton Chicago Team

6/10 - Ok

Myah

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Comodidades
It sucks they didn’t have the buffet breakfast anymore and way too over priced
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 25 de abr. de 2024
Dear Valued Guest,Thank you for your feedback. We are sorry to learn of your disappointment regarding the breakfast buffet as noted in your comments. As for pricing, this is in line with industry standards, but we understand your disappointment. Please know that our breakfast buffet will still be available in future dates. We appreciate your feedback and will take it into consideration for future improvements. We hope we can provide a better experience next time.Hilton Chicago Team

6/10 - Ok

SHALLON

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Refrigerator did not work and microwaves are much needed
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 15 de abr. de 2024
Dear Value Guest,Thank you for your feedback. We are sorry to hear that the refrigerator was not working. Please know that you could always request for a replacement. We apologize for the inconvenience, but we do not have microwaves in our guestroom.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

8/10 - Boa

Yenis

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excelente
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 15 de abr. de 2024
Dear Valued Guest,Thank you for sharing a four-star review with us. We are happy to hear that you had an excellent stay.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

6/10 - Ok

Nicole

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The hotel was nice. Its quite large and has a very regal ambiance on the first floor. However, the rooms we just okay. We paid a little extra for a higher room for less street noise. The room was a bit smaller than average, but nice king bed. The TV didn't work at first due to a loose cable, but we were able to adjust it without calling for help. The bathroom had no vent/fan which led to some peeling wallpaper in corners. The towel rod in our room was also broke. Overall, not bad for what we needed.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 15 de abr. de 2024
Dear Valued Guest,Thank you for taking the time to write about your stay experience. We apologize for the condition of the room and for the TV not working properly. We are glad you were able to resolve the issue. I wish we could have spared you the inconvenience by moving you to a more favorable room. Please know that you could always reach out to our team for any issues during your stay, so we can resolve prior to your departure. We are glad you liked our hotel and the ambiance. We hope for the opportunity to welcome you back so we can exceed your expectations. Hilton Chicago Team

8/10 - Boa

Wendy

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful views and friendly staff. Our room didn't include a microwave, and we had to request a refrigerator because many of the rooms only had coolers, which look just like a mini fridge, but don't get as cold as a refrigerator. We were charged a destination fee, which I was not informed of until check in, so it was a surprise charge.
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago Team em 12 de abr. de 2024
Dear Valued Guest,Thank you for sharing a review of your recent stay with us. We are happy to hear that you enjoyed the beautiful views and our friendly staff. We are sorry about the mini fridge but glad to know that it was resolved. We will look into the lack of information regarding the destination fee and have it corrected.We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful historic building within a short walk of many awesome attractions. Staff are friendly and very professional!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Chicago em 13 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

10/10 - Excelente

Michael

Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago em 30 de abr. de 2024
Dear Valued Guest,Thank you for the five-star rating you have shared with us regarding your stay at the Hilton Chicago! It was our pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back to our beautiful hotel.Hilton Chicago Team

10/10 - Excelente

Joyce

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very good location. Very friendly staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago Team em 8 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed your stay with us and appreciated our very friendly staff and convenient location.We look forward to hosting you again the next time you visit the windy city.Hilton Chicago Team

6/10 - Ok

Richard

Very outdated and small rooms…
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago Team em 8 de abr. de 2024
Dear Valued Guest,Thank you for your feedback. We are sorry for not meeting your expectations. We are scheduled for a renovation and should address the issue noted regarding outdated rooms. We hope for the opportunity to welcome you back so we can exceed your expectations.Hilton Chicago Team

6/10 - Ok

Susan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
The main area and exercise facility of this hotel was very nice, however the room I stayed in was only so-so. The carpet was extremely worn, and the furniture was old and dated. The desk chair in my room would not adjust, and was old vinyl and cracked. In the second room, the furniture was the same, however there was not desk chair, but a chair that you would find from one of the restaurants. Also, the food in the in-hotel restaurants was very expensive. $20 for a cheeseburger is nuts!
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Hilton Chicago em 7 de abr. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 - Excelente

Diane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
It was just what I needed
Hospedou-se por 1 diária em abr. de 2024
Resposta de Hilton Chicago em 7 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 - Excelente

Bryce

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient to many first rate attractions eg museums and Chicago Symphony.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Chicago em 7 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 - Excelente

Larry

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Super friendly staff and very helpful. Gave great information on how to get around the city and recommended places to see and eat. Will definitely stay here again if and when we come back to the Windy City.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de Hilton Chicago em 7 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 - Excelente

patricia, Bellflowers

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great location
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Hilton Chicago em 7 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 - Excelente

Gosia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Beautiful Hotel, big rooms and convenient location. We had such a good time during volayball tournament in Chicago! Highly recommended!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago Team em 5 de abr. de 2024
Dear Valued Guest,Thank you for sharing a five-star review with us. We are happy to hear that you enjoyed our beautiful hotel and convenient location. We appreciate your patronage and look forward to welcoming you back.Hilton Chicago Team

10/10 - Excelente

Brandon

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was awesome!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 - Excelente

Nicole

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Says check in and check out process, very friendly
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 - Excelente

Michael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

10/10 - Excelente

Sean

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great historic hotel
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago Team em 28 de mar. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

4/10 - Insatisfatória

Cindy

Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

4/10 - Insatisfatória

Cindy

Viagem com a família
Pontos positivos: Serviço e funcionários
Staff was very nice - great location especially for the Shamrock Shuffle- unfortunately it had VERY DRY air - luke warm shower - scratchy sheets.
Resposta de Hilton Chicago Team em 28 de mar. de 2024
Dear Valued Guest,Guest satisfaction is important to us, so we're happy to hear your positive feedback about our very nice staff. However, we apologize for the inconveniences you experienced disappointment regarding the quality and condition of our accommodations. We appreciate your honest input and will be using your feedback to make improvements. Please reach out to us if you would like to discuss further.We hope to have the opportunity to deliver a better experience on a return visit.Hilton Chicago Team

10/10 - Excelente

Drew

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest,Thank you for sharing a five-star review of your recent stay at the Hilton Chicago. We are happy to that you enjoyed your stay at our historic hotel. It was our pleasure to provide you with the highest quality of service and accommodations. We look forward to welcoming you back to the windy city.Hilton Chicago Team

8/10 - Boa

Laura

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 31 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 - Ok

Deanna

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Mattresses were not pillow top, hot tub had way too much chlorine. My eyes were burning so much they were watering. Smashed crackers in the hallway for 3 days.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 26 de mar. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 - Excelente

Renee, Cary

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great room. Comfortable. Walkable are for the activities that we had planned. Nearby Italian restaurant was outstanding.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 26 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 - Ok

Ronnie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 14 de abr. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 - Excelente

Priscilla

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We came in for Shamrock Shuffle and had 2 rooms. Front desk staff was sooo welcoming and helpful. Doorman was great getting us to restaurants. Rooms were spacious and super clean!!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 25 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

8/10 - Boa

Danielle

Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 14 de abr. de 2024
Dear Valued Guest,Thank you for sharing a four-star review of your recent stay with us. It was our extreme pleasure to provide you with the highest quality of service and accommodations.We look forward to welcoming you back on your next visit to the windy city.Hilton Chicago Team

10/10 - Excelente

Bryan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 25 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Eric G, Collinsville

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Went to Chicago for a concert at the auditorium theatre and the Hilton was only 2 blocks away. Hotel was well staffed and well maintained. Will definitely stay again!
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 24 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

4/10 - Insatisfatória

Rudy

Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hilton Chicago Team em 10 de abr. de 2024
Dear Valued Guest,Thank you for your feedback. We are sorry for not meeting your expectations. We would like to know more about your experience that prompted you to give us a low score. Please reach out to us at your earliest convenience.We look forward to hearing from you.Hilton Front Desk Team

6/10 - Ok

Hassan

Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
The staff are super friendly. Convenient location, but not much of a view. The air conditioner didn't work properly and the fridge was more like of a freezer that we couldn't adjust. The furniture is okay but its not comparable to similar category hotels. We asked for bath robes, and slippers several times ... each time the staff said they're sending them. But they never did. For $800 for 2 nights I would stay somewhere else.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 - Excelente

Amber

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Gorgeous building!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

8/10 - Boa

Benjamin

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a very clean building with comfy beds.
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Donald

Would highly recommend
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Lisa

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great location and fantastic hotel. Staff was super friendly and the rooms were a good size and clean.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Matthew

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean, staff was extremely nice overall had a great experience
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

4/10 - Insatisfatória

Conrado

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago Team em 19 de mar. de 2024
Dear Valued Guest,We are sorry to see your low rating. It is rather disappointing as we strive to provide the best service and accommodations. Please reach out to us to let us know how we failed to meet your expectations.We look forward to hearing from you.Hilton Chicago Team

10/10 - Excelente

Brittany

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Ebony

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful clean property staff amazing
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

6/10 - Ok

Breana

Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest,We are sorry to see your low rating. We value our guests and strive to deliver exceptional service, great amenities, and high-quality, well-maintained rooms, so we're sorry we missed the mark. We hope for the opportunity to welcome you back so we can exceed your expectations.

10/10 - Excelente

Ashley

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was great!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team

10/10 - Excelente

Juan P

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em mar. de 2024
Resposta de Hilton Chicago em 20 de mar. de 2024
Dear Valued Guest, Thank you for sharing your positive rating. We hope to welcome you back and exceed your expectations. Thank you for staying with us and we will be honored to host you again. Hilton Chicago Team