6/10 - Ok
Katie
Viagem a dois
21 de ago. de 2025
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Location wise it’s super close to Thorpe park which was perfect! When you walk in the area is beautiful, pub is a lovely setting. However, when we got to our room our duvet had a hole in it which was right in the middle of the sheet so obvious to a cleaner. This was really off putting considering the rest of the room was really nice. We were told when we went in that the kitchen is open until 9, we checked in late so got down to the pub by 8 and they had run out of three things on the menu, which was not ideal as after a long day all we wanted to do was sit and enjoy a nice meal. Which then ended up in us having to go out and find other options which we struggled with as there wasn’t many places around. When we went to go out we couldn’t get out of the barriers as no one at reception told us that you needed a coin to open it, so we had to park up and go back in to get a coin. This really ruined our experience as we were expecting good things as the hotel itself was lovely but a few things that ruined the stay.
Katie
Hospedou-se por 1 diária em ago. de 2025
