3 outdoor pools, pool umbrellas, sun loungers
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Avaliações de ITC Grand Chola, a Luxury Collection Hotel, Chennai

5 out of 5
ITC Grand Chola, a Luxury Collection Hotel, Chennai
# 63 Mount Road, Guindy, Chennai, Tamil Nadu

Avaliações

8,8

Excelente

Nota 10 - Excelente. 361 de 568 avaliações" "
Nota 8 - Boa. 117 de 568 avaliações" "
Nota 6 - Ok. 43 de 568 avaliações" "
Nota 4 - Insatisfatória. 24 de 568 avaliações" "
Nota 2 - Terrível. 23 de 568 avaliações" "

9,2/10

Limpeza

9,0/10

Serviço e funcionários

9,0/10

Comodidades

9,0/10

Condições e instalações da propriedade

9,0/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Rafael

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel, bom, grande e luxuoso.
Foi uma grande escolha. Apesar de meio antigo, o serviço era ótimo e o pessoal muito atencioso.

10/10 - Excelente

Deepak

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Upender Singh Tomar em 17 de abr. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Priyank

Hospedou-se por 4 diárias em abr. de 2024

10/10 - Excelente

kajan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de Upender Singh Tomar em 10 de abr. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Arun, Whitehouse

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service. Cleanliness is great. Kind staffs.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Upender Singh Tomar em 31 de mar. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 - Insatisfatória

john

I'm glad it was only one night. Despite asking for a quiet room away from the construction, and despite the fact I had paid for a premium room type, they put me in a room looking right into the scaffolding, over the noisy street and the subway line. Then they moved me - right down the hall, with the same noise issues. On the third try I got a room on the other side of the hallway, but it was still noisy thanks to activity in the hallways at 2:00 in the morning, and the airplane noise. The facilities are dated, under renovation, and generally cold and sterile, as is the service. This is a big mid range hotel that is okay if you don't need quiet and you can't afford Leela Palace.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Upender Singh Tomar em 19 de mar. de 2024
Dear Mr. Jhon,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback. We are disheartened to know that you didn't have a great experience with us. However, I hope our representative from the Hotel has reached out to you.I will sincerely hope that you will give us another opportunity to welcome you at the property and serve you better. Responsibly Yours,Upender Singh TomarResident Manager

10/10 - Excelente

Rajesh, EDISON

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Efficient and Quality staff service. Plenty of food options, Clean
Hospedou-se por 1 diária em mar. de 2024
Resposta de Upender Singh Tomar em 11 de mar. de 2024
Dear Mr. Rajesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Rakesh, RIVERSIDE

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Exceptional.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Upender Singh Tomar em 4 de mar. de 2024
Dear Mr. Rakesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Ganesh

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Shift manager is great, helpful guy
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Upender Singh Tomar em 4 de mar. de 2024
Dear Mr. Ganesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Nafia

Hospedou-se por 5 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 21 de mar. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Erik

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Love
Hospedou-se por 1 diária em fev. de 2024
Resposta de Upender Singh Tomar em 7 de fev. de 2024
Dear Mr. Erik,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 - Insatisfatória

Kakali

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Property is not clean and not up to date with technology. I reserved an apartment kind of room which had very bad phones and no ipad/tab. Whenever I called reception for any help (primarily to book a car) they said they will call me back and never did. I had to call few times to get the service. They provided some towel arts in my room which was fantastic. Other than that this hotel is not even worth getting a 3 star.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 7 de fev. de 2024
Dear Ms. Kakali,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Carolyn, Media

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent stay, well-appointed large hotel rooms, lots of amenities and good, courteous staff support- will definitely stay here again in the future if I visit this city again!
Hospedou-se por 1 diária em jan. de 2024
Resposta de Upender Singh Tomar em 7 de fev. de 2024
Dear Ms. Carolyn,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

2/10 - Terrível

Ashwin Rao

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 23 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Louise

Check in was slow
Hospedou-se por 1 diária em jan. de 2024
Resposta de Upender Singh Tomar em 23 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Upender Singh Tomar em 23 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

DRMRSDIDASIBYLLA

Viagem de negócios, Viagem a dois, Viagem com a família, Viagem com animais de estimação, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

PRAMILA

Hospedou-se por 2 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 - Boa

Batumalai

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Staff service could be better. Especially at breakfast. They always forget our request and never return.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Melur

Viagem com a família
Pontos positivos: Comodidades
Nicely appointed hotel. Breakfast is excellent. Plane noise is a problem at night.
Hospedou-se por 3 diárias em jan. de 2024
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 - Boa

robert

Hospedou-se por 1 diária em jan. de 2024
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

4/10 - Insatisfatória

Eunkyo

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Jae Ryoung

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

James

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Mr. James,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Srivatsava, mountain view

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful interiors
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Mr. Srivastava,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Shriram

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great property with variety of dining options
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Mr. Shriram,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 - Boa

Devanand

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Mr. Devanand,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Ravichandran

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Mr. Ravichandran,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Anantha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Ms. Anantha,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

6/10 - Ok

Mayuri

Resposta de Upender Singh Tomar em 8 de fev. de 2024
Dear Ms. Mayuri,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

6/10 - Ok

Meena

Viagem com família e crianças pequenas
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Our stay was comfortable. I would have appreciated better cleanliness - both the rooms and the breakfast buffet areas lacked cleanliness. There were flies buzzing around our table that made the dining experience bad.
Resposta de Upender Singh Tomar em 7 de fev. de 2024
Dear Ms. Meena,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback. Therefore we have made a note of your your feedback and will ensure better services upon your return.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Vivek

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

PRAKASH

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Abhijit

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Excellent property
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Mireno

Hospedou-se por 7 diárias em dez. de 2023
Resposta de Upender Singh Tomar em 11 de jan. de 2024
Dear Mr. Mireno,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

ABDULAZIZ

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
very nice hotel
Hospedou-se por 5 diárias em nov.. de 2023
Resposta de Upender Singh Tomar em 29 de dez. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

sumathi

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were stranded with flight cancellations due to the hurricane in Chennai. The customer service this staff provided exceeded all expectations. In fact Shivani Gupta from customer service even helped me with a refund from an entirely unrelated issue. They looked after so many customers with complete ease. I wrote this so that the staff can be commended by the management for their performance today. The hotel was at more than capacity. They did it gracefully. Shiva I and yogeewaran at the desk but all the others were equally exceptional as they dealt with other clients.
Resposta de Upender Singh Tomar em 26 de fev. de 2024
Dear Ms. Sumathi,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Adithya

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The grand chola is the best hotel in Chennai hands down. Everything they offer is premium and the level of detail can be observed in many small aspects of the experience. Huge shout out to Monisha from the reception team for taking my family to tour around the hotel. It was wonderful to see the significance
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Upender Singh Tomar em 29 de nov. de 2023
Dear Mr. Adithya,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Christian

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Upender Singh Tomar em 29 de nov. de 2023
Dear Mr. Christian,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

JINSUBB

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 3 diárias em nov.. de 2023
Resposta de Upender Singh Tomar em 15 de nov. de 2023
Dear Guest,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

DEEPAK

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service with a smile from everyone
Hospedou-se por 1 diária em out. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Deepak,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Anushka

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed in the 2 bedroom ‘residence’ apartment and it was perfect. The rooms were spacious and each had an large bathroom with shower, toilet and bath. The kitchen area was well equipped with dishes, microwave, cutlery, fridge, dishwasher and coffee machine. This was the perfect option for us as we wanted to hang out as a family in our down time, The breakfast buffet was vast with many hot options - Indian and western. We even went to Peshawari for dinner one night / excellent north West Indian food. Staff were attentive and friendly. They went over and above to help us. The pools were refreshing after a day out - cool water and enough space to do short laps. We used Ubers for transport and the location was convenient to get into town
Hospedou-se por 2 diárias em out. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Ms. Anushka,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

8/10 - Boa

Kamlesh

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Affordable dining options
Hospedou-se por 2 diárias em out. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Kamlesh,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Jack

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent
Excellent as always no complaints at all
Masala Dosa wow
Beautiful
Hospedou-se por 5 diárias em out. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Jack,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

nuzat ali

Hospedou-se por 1 diária em out. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Ali,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Chandramouleeswaran, woodbury

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great service and enjoyed our stay
Hospedou-se por 2 diárias em set. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Chandramouleeswaran,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

Abhishek

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Abhishek,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

2/10 - Terrível

Ashwin Rao

Hospedou-se por 2 diárias em set. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Rao,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable feedback. Therefore, we have made a note of your feedback and will ensure better services upon your return.I will sincerely hope that you will give us another opportunity to welcome you at the hotel and serve you better. Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola

10/10 - Excelente

TIRUMALAIVASAGAN.A

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
GOOD
Hospedou-se por 1 diária em set. de 2023
Resposta de Upender Singh Tomar em 25 de out. de 2023
Dear Mr. Thirumalaivasagan A,Namaste!Thank you for choosing ITC Grand Chola as your preferred destination of stay in Chennai. We sincerely appreciate your valuable and positive feedback.Thank you for endorsing responsible luxury, it was a pleasure to have you with us and we sincerely look forward to welcoming you back soon.Responsibly Yours,Upender Singh TomarResident ManagerITC Grand Chola