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Avaliações de Design Hotel Chennai by jüSTa

4 out of 5
Design Hotel Chennai by jüSTa
142, Velachery Main Road, Phoenix Market City Mall, Velachery, Chennai, Tamil Nadu

Avaliações

8,6

Excelente

Nota 10 - Excelente. 37 de 72 avaliações" "
Nota 8 - Boa. 24 de 72 avaliações" "
Nota 6 - Ok. 7 de 72 avaliações" "
Nota 4 - Insatisfatória. 2 de 72 avaliações" "
Nota 2 - Terrível. 2 de 72 avaliações" "

8,6/10

Limpeza

8,8/10

Serviço e funcionários

8,8/10

Comodidades

8,4/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Ramesh

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2021

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em fev. de 2020

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 1 diária em jan. de 2020

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e comodidades
Hospedou-se por 1 diária em jan. de 2020

10/10 - Excelente

Viajante verificado

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2019
Resposta de THANK YOU em 25 de dez. de 2019
THANK YOU

8/10 - Boa

SHUNSUKE

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
デザインが良い
最初案内された部屋はトイレが流れず、すぐ別の部屋にチェンジしてもらった。広々とした部屋でデザインも良く満足。アメニティは歯ブラシなし。スタバやバーガーキングなどが入っている近代的なフェニックスモールにつながっており大変便利。空港へのアクセスも夕方のラッシュにもかかわらず25分ほどで到着。
Hospedou-se por 1 diária em dez.. de 2019
Resposta de THANK YOU em 25 de dez. de 2019
THANK YOU

10/10 - Excelente

Viajante verificado

Hospedou-se por 3 diárias em out. de 2019
Resposta de THANK YOU em 25 de dez. de 2019
THANK YOU

6/10 - Ok

Andre

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 4 diárias em set. de 2019

8/10 - Boa

salih

Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good stay
Smells bad pas in bathroom, superb location
Hospedou-se por 1 diária em ago. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Einfach zu erreichen mit Taxis (Ola/Uber) - man fragt für "Phoenix Mall in Velachery". Was mich nicht gefallen war die Bar - alkoholische Getränke sind sehr teuer.
Hospedou-se por 1 diária em jul. de 2019

10/10 - Excelente

Yoshi, 埼玉県

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
名前がデザインホテルだけあって、インドとは思えない洗練されたデザインです。部屋のデザインが素晴らしく、北欧のデザインを連想させます。ショッピングモール内になり、日本人として買い物や食事には困りません。
Hospedou-se por 1 diária em jul. de 2019

4/10 - Insatisfatória

佳軍

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em mai. de 2019

2/10 - Terrível

Shara, Singapore

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Pontos negativos: Condições e instalações da propriedade
What I like is that the property is just above the shopping mall . It is accessible to the shopping centre by hotel lift. This property was recommended by a Friend. What I don’t like about this hotel is that 1. The ground level entrance is poorly maintained , mud slipper stains n cob webs on the walls can be found. 2. No air conditioning at the entrance. 3. As we had a late check in around mid night hours , as we enter the hotel reception, lights which were turned off , were turned on . 4. The room we stayed had insufficient lighting ,some of the lights do not work at all. we had to use our handphone light to search for things. 5. We found ourselves sleeping on stained bedsheets in morning. 6. We discovered the toilet showers walls n screen were stained with black moulds and also the staff do not replenish the shower items like body wash and shampoo. 7. The shower ceiling head mounted on the walls were rusty. The adjustable shower mounting which was on concrete slab was broken , so each time u pull out the shower head out of the holder ,the concrete slab falls. 8. In my opinion , this hotel can be rated as 1or 2 star. 9. Contacted the reception office to send vehicle over to fetch us, they claim the driver met with accident n do not hv any vehicle . 10. The breakfast at hotel is a joke. They hardly even have 4 set of buffet trays. No varieties given. End up we had to order using ala carte menu.
Hospedou-se por 3 diárias em jun. de 2019

6/10 - Ok

Sho

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e conforto do quarto
not good , not bad.
Service was good, they are very kindly. Since 2nd floor is the bar, music was noisy. Mold stands out in the bathrooms and smells bad.
Hospedou-se por 3 diárias em jun. de 2019

10/10 - Excelente

William

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em abr. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
快適なステイ
ショッピングモール内にあり、買い物に便利。ホテルスタッフがタクシーを呼ぶなど、サポートを嫌がらずにやってくれた。ホテル内レストラン食事も美味しかった。
Hospedou-se por 3 diárias em fev. de 2019

2/10 - Terrível

Bad

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Hotel front desk needs some enthusiastic staff and the restaurant was very disappointing. Not worth the money spend.
Hospedou-se por 1 diária em jan. de 2019

8/10 - Boa

Hadi

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Overall is not bad!!
Great hotel and everything is close by! Friendly staff and complementary breakfast is not bad.
Hospedou-se por 10 diárias em jan. de 2019

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
good location
Hospedou-se por 2 diárias em set. de 2018

10/10 - Excelente

Fi, UK

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Beautiful and unusual hotel. Food fantastic. Staff very friendly, helpful and polite. I would highly recommend this hotel, we had a fantastic time
Hospedou-se por 2 diárias em ago. de 2018

8/10 - Boa

Masato

ビールものめます
何度も利用してますが、二階でビールも飲めるようになりました!
Hospedou-se por 1 diária em ago. de 2018

8/10 - Boa

Monica

Pontos positivos: Limpeza, serviço e funcionários e conforto do quarto
So good to stay in the shopping mall. Very good hotel, but a bit expensive.
Hospedou-se por 1 diária em jul. de 2018

6/10 - Ok

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Interesting concept but rooms cramped
A very different style of hotel with a space age feel. Unfortunately the rooms are more like space capsules as they are so cramped. Nice bathroom but also quite small. Dining room also small and no bar. Fine for an overnight stay to or from the airport but car from hotel is pricey. Much cheaper to get outside or online. Bed is very comfortable and excellent AC and quiet so a good sleep likely.
Hospedou-se por 1 diária em ago. de 2018

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
とてもファッショナブルなホテル
受付の方とか対応が大変良かった。日本からのお客さんも多いみたいで、(違う経由でいった)我々一向はいつもの日本人の方と違いますがどうしてですか?というような質問もしてくれました。 インドで一般的?なタクシーの1日レンタルとかがホテルになく、Uberで自前で呼んで遊びに行きましたが、ホテルのある下がショッピングセンターでそこでいいかも。 夜中に停電?があり、ちょっとびっくりしましたが、その程度です。 窓は開けない方がいいです。すぐに蚊が入ってきて刺されましたが、かゆかったです、、、。」
Hospedou-se por 1 diária em jul. de 2018
Resposta de Team juSTa em 8 de ago. de 2018
Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honored to note that we were able to live up to your expectation on all the parameters during you stay at our hotel. We are happy to note you liked the hotels Amenities, quality of food served and also comfort provided by our team. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent location and amenities for a business traveler. Will be more so for a family!
Hospedou-se por 3 diárias em jul. de 2018
Resposta de Team juSTa em 8 de ago. de 2018
Dear Guest, We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team. We have shared your appreciation with our staff members especially to Mr. Kiran, who are highly motivated as their effort to make your stay along with your family has been achieved. Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice
Hospedou-se por 5 diárias em jun. de 2018
Resposta de juSTa Hotel & Resorts em 14 de jun. de 2018
Dear Guest, Thank you for sparing your precious time to write your experience at Expedia. We are extremely glad to note that you liked the hotel, it's location and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lækkert lille hotel
Fornuftigt lille hotel.
Hospedou-se por 2 diárias em mai. de 2018
Resposta de juSTa Hotels & Resorts em 22 de mai. de 2018
Dear Guest, We are happy to read such kind and encouraging words about our hotel. We thank you much for choosing jüSTa and giving us opportunity to host you as our esteemed guest. We believe in providing best quality of service to every guest and take care of their needs and requirements. Our team member joins me in thanking you for your recognition and appreciation. On behalf of our team, we once again thank you and look forward to be able to host you again in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts fom.dhc@justahotels.com

8/10 - Boa

David

Pontos positivos: Serviço e funcionários e conforto do quarto
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, food quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

6/10 - Ok

SANAYA, Mysore India

Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Conforto do quarto
covenient to mall and airport
really nice staff. Poor lighting in room, hard to see anything even with my glasses on.Not very comfortable, overall... no real lobby to sit in. rRoom service food, very small portions, not that great/ best about this place is the location to the mall.
Hospedou-se por 1 diária em abr. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our hotel, it's location and most of all the service provided by our Staff members. With regards to food and service, we have noted your feedback and assure you that the same will be taken up on a serious note and actioned. It is appreciation such as yours that motivates them to go extra mile and ensure a wonderful experience to all the guests. On behalf of our team at jüSTa, we look forward for the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Masato

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
オシャレなホテル
モールの中にあり、便利
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our hotels, it's location and the service provided by our team members. We thank you for sparing your precious time to write such positive words about our hotel in Hotels.com. On behalf of our team at juSTa, we look forward for the delight of welcoming you back. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Masato

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
デザインがいい
スタッフもいい人が多い
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We sincerely thank you for sparing time to write your experience in Hotels.com. It is indeed a pleasure to know that you found our hotel to be good, liked the quality of food served and the service provided by our team. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Masato

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
快適
モールが近く快適。ビールもモールの地下一階に売ってます
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We are truly honoured to be able to host you during your visit to Chennai. It is indeed a pleasure to note that you liked our hotel, its location, cleanliness we have maintained and the quality of food served. Your belief in us motivates and encourages us to set target to next level and work towards achieving the same. Our team members join me in thanking you for your kind and positive words of appreciation. We look forward for more opportunities to be of service to you at our Hotels & Resorts. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Sohil, pune

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Chennai Design Hotel
A very different hotel with a complete different experience. The the entire place has been built with a lot of creativity in mind. Food is decent though had it only once. Location is prominent. Very ideal for me and at the best price. Whet would be great is to have another entrance to the hotel through the mall.
Hospedou-se por 4 diárias em fev. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, It gives us immense pleasure to read such positive, kind and encouraging words about our hotel in Chennai. We are extremely glad to note that we were exceeding your expectation on all the aspects. We are glad that you liked our food quality, beautifully designed rooms, location of our hotel and the service extended by our team members. jüSTa believes in making every guest stay a memorable one by providing them highest quality of service. We greatly appreciate your recommendation and look forward for the delight of welcoming you back in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Mohindar B

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Wonderful hotel in a Mall
Amazing environment and unique hotel Love to stay again
Hospedou-se por 1 diária em jan. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We are glad to have had the opportunity to host you at our hotel. it gives us immense pleasure to note that you have had a comfortable stay. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Sanjiv

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em fev. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, It was indeed a pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our hotel, Quality of food served, and the service provided by our team members. We thank you for sparing your precious time to write such positive words about our hotel in Hotels.com. On behalf of our team at juSTa, we look forward for the delight of welcoming you back. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Alison

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
5 stars and then some!
We had an excellent stay at the design hotel. The rooms are very cool, each one is has its own style, they are very modern and comfortable. The staff are excellent, the night manager was very welcoming when we arrived and ordered us takeaway as we arrived so late and were hungry. The day manager let us see some of the other rooms so we could see the different designs in the rooms and the restaurant staff were very helpful and friendly. A very cool hotel and an excellent stay made 5 star by the incredible staff.
Hospedou-se por 1 diária em fev. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

krishnan , mumbai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hotel in shopping mall itself
Unique and fascinating designs in the hotel - never seen similar hotel elsewhere
Hospedou-se por 2 diárias em jan. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, Thank you for sparing your precious time to write your experience at Expedia. We are extremely glad to note that you liked the hotel, Interior Designs and most of all the service provided by our team. We greatly appreciate your recommendation and On behalf of the team, we look forward for the delight of welcoming you back in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Wing Lok

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value stay
Friendly service, good breakfast buffet, clean room and convenient access to shopping mall
Hospedou-se por 4 diárias em jan. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We truly thank you for sparing time to write your feedback in Hotels.com which is indeed very important for us. It is a pleasure to note that you liked our hotel, rooms, breakfast quality and the service provided by our team members. We truly appreciate your recognition as it plays a vital role in encouraging our staff members to go the extra mile and ensure a wonderful stay to every guest. On behalf of our team, we look forward for the opportunity to host you as our esteemed guest in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

6/10 - Ok

DEEPAK KUMAR

Hospedou-se por 1 diária em jan. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Monica

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Veldig bra hotell, flott beliggenhet.
Hospedou-se por 1 diária em jan. de 2018
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We truly appreciate and thank you for sparing your time to share your thoughts about our hotel and services through Hotels.com. It is indeed a pleasure to note you felt the location to be convenient. We are also glad that you liked the service extended by our team. We have conveyed your appreciation to all our staff members who are extremely motivated as their efforts to make your stay a comfortable one has been achieved and so well appreciated. On behalf our team, we yet again thank you for your valuable feedback and look forward to welcome you back in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Viajante verificado

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
몰 내에 위치하여 편리함
저렴한 가격에 가성비 좋은 호텔입니다 고급 호텔은 아니지만 쇼핑몰 내에 위치하여 편리합니다 객실 또한 무난합니다
Hospedou-se por 2 diárias em dez. de 2017
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavour to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Vivek, Kuala Lumpur

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice and located perfectly
Nice hotel with very unqiue design of the lobby and the rooms. The hotel is also adjacent to Phoenix City Mall which is another greatb addon. Staff were very friendly and helpful. And, the breakfast was simple but perfect. Also only 20min away from Aiport. Will consider it next time I'm in Chennai too.
Hospedou-se por 1 diária em nov. de 2017
Resposta de juSTa Hotels & Resorts em 2 de mai. de 2018
Dear Guest, We thank you for choosing our resort for you stay and also for providing us with your valuable feedback. It is an honour to note that you found our hotel and it's location to be excellent, liked the quality of food served and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

josh

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Friendly staff
Very modern and clean hotel. Staff was very friendly and helpful.
Hospedou-se por 1 diária em out. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, We are tremendously delighted to note that you found our hospitality to be great. Your feedback has been shared with our staff members who are tremendously motivated and encouraged to go extra mile and ensure great experience to every guest. Your feedback is our greatest reward. We truly thank you for your recognition and for your support. It is our constant endeavour to provide a homely atmosphere with best quality of service to every guest. On behalf of our team at jüSTa, we look forward to welcome you again in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Varsha

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Superb Hotel 6* service :)
The best hotel I've possibly stayed at ! Superb location (attached to a mall), Excellent Customer Service & can-do attitude by all staff. Front Desk staff - Raj Shekhar went out of his way to send a parcel of mine through Speed Post (did it himself), Excellent follow up and service with a smile attitude by the manager - Usha. Allan too did all to impress their customers :-) Staff acknowledged our request for early check-in (since we had to leave for tirupathi darshan) and the room was made in matter of minutes... This is my go-to hotel every time i am in Chennai. Keep going !!
Hospedou-se por 1 diária em ago. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, We thank you so much for taking your precious time to write such encouraging review about our hotel, its location and the service extended by our staff members. It is our constant endeavour to ensure that every guest is made feel special and served to exceed their expectation. Your appreciation gives us an assurance that our efforts to make your stay a wonderful one has been achieved. We are glad that you had a great time at jüSTa. Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and look forward to host you as our esteemed guest in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good value for the money. Conveniently located inside a mall. Easy access to mall shops and dining. Plenty of parking available. The WiFi was excellent. Occasional power failures, but restored immediately (I assume they use backup power). The bathroom was not well lit making it difficult to see while shaving. Hotel staff were extremely courteous and pleasant. Towels are not up to the standards one would usually find in a top Western style hotel.
Hospedou-se por 6 diárias em ago. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, We sincerely thank you for sparing time to write your experience in Expedia. It is indeed a pleasure to know that you found our hotel to be value for money and liked the hotel, it's location and the service provided by our team. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

TEJASVI

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Homely and Spacious to walk around easily :-)
I stayed in Ati and this is one of the spacious room, that I have stayed in India. Theme is different with a touch of tradition. Staff were courteous, Checkin Experience was great and flawless, all documentation was ready I just had to Sign and give my IDs. House Keeping was soft spoken and listening. Great Stay for a Family or Business. The flipside was some construction work that started early morning on my second day that disturbed my sleep and a hotel guest walking in the corridor of Ati and shouting to someone while speaking on Mobile.
Hospedou-se por 2 diárias em ago. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, We thank you for choosing our hotel for your stay and also for providing us with your valuable feedback. It is an honour to note that you found our hotel to be excellent, liked the quality of food served and also the service extended by our team. Your appreciation is our greatest reward. It is our foremost priority to ensure that every guest has a wonderful stay and leaves with a good memory. On behalf of our team, we truly look forward to host you yet again as our esteemed guest. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

6/10 - Ok

Vishnu

Pontos positivos: Limpeza e condições e instalações da propriedade
It's a one night stay hotel near the airport
Very modern but lacking of some basic commodities you will find in any hotel like hand and face towels, for example. The breakfast was poor.
Hospedou-se por 1 diária em ago. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, Thank you for sparing you precious time to share your feedback on Hotels.com. We are glad to note that you liked the service provided by our team members. We would like to inform you that during your next visit we will definitely exceed your expectation on all the aspect which we are earnestly looking forward to. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Jerry

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great Stay!
What can I say. PERFECT! The location was wonderful, the rooms very up class, and everyone very hospitable. Great place to stay and walk out your door to the nicest mall in Chennai.
Hospedou-se por 1 diária em jul. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, We take this opportunity to thank you for choosing juSTa Hotels & Resorts for your stay during your visit to Chennai. It gives us immense pleasure to note we were able to live up to your expectation on all the aspects and you liked our hotel, cleanliness we have maintained and the quality of food served. Our team members are extremely glad to note their efforts are so well appreciated. On behalf of our team, we once again thank you and look forward to be of service to you in the near future. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

10/10 - Excelente

Abhinav Srivastava, Chennai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Amazing Hotel
Comfortable
Hospedou-se por 3 diárias em jun. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, Our team joins me in thanking for your gracious comments about our hotel and Staff members. We are honoured to note that we were able to live up to your expectation on all the parameters during you stay at our hotel. We are happy to note you liked the hotels Amenities, quality of food served and also comfort provided by our team. Your appreciation plays a vital role in encouraging us to go the extra mile and ensure a wonderful experience to every guest. We greatly appreciate your recommendation and look forward for the delight of welcoming you back. Yours Sincerely, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts

8/10 - Boa

Sandrine

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jun. de 2017
Resposta de juSTa Hotels & Resorts em 1 de mai. de 2018
Dear Guest, Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you liked the service extended by our team members. We look forward to welcoming you back again at our hotels. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We look forward for having more opportunities to service you again. Warm Regards, Vinita Prakash Assistant Manager - Operations jüSTa Hotels & Resorts