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Avaliações de Lemon Tree Hotel, Chandigarh

3.5 out of 5
Lemon Tree Hotel, Chandigarh
Plot No. 3, MW Industrial Area Phase I, Chandigarh, Punjab

Avaliações

7,6

Boa

Nota 10 - Excelente. 31 de 106 avaliações" "
Nota 8 - Boa. 39 de 106 avaliações" "
Nota 6 - Ok. 17 de 106 avaliações" "
Nota 4 - Insatisfatória. 12 de 106 avaliações" "
Nota 2 - Terrível. 7 de 106 avaliações" "

7,6/10

Limpeza

7,6/10

Serviço e funcionários

6,8/10

Comodidades

7,4/10

Condições e instalações da propriedade

5,8/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

perveen

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
The hotel is dated and not very clean, could do with a proper clean and paint. Pool is small and dirty up there, towels are rubbish and old and not enough toilet roll was provided, breakfast was just average nothing special. Would say this is more like a 2 star hotel
Hospedou-se por 2 diárias em out. de 2023

8/10 - Boa

Pritpal

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel is almost next door to the elante mall and very reasonably priced. Very friendly staff. Just needs a little updating, such as nicer towels - clean but looked well used. Enjoyed my stay
Hospedou-se por 2 diárias em out. de 2023

2/10 - Terrível

DEEPAK

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
i booked 2 rooms ,One room had a bad sewer smell and then we asked them to fix it .They sprayed room freshner but that didnt remove the bad odor. Swimming pool had flies floating on water and no one cleaned it even upon request. Overall very bad experience considering the Lemon Tree Brand.
Hospedou-se por 1 diária em ago. de 2023

10/10 - Excelente

guneet

Hospedou-se por 1 diária em jul. de 2023

10/10 - Excelente

Adrian

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
All you would expect from a premium budget hotel plus the staff are very helpful and attentive. Also there is a 24 restaurant on site. It's next door to the Elante mall for all shopping needs. All great from my point of view.
Hospedou-se por 2 diárias em mai. de 2023

8/10 - Boa

Amandeep

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Entry of hotel is so dirty. Not feeling that you are entering In hotel very dark and dum balconies. Breakfast ohhh worst breakfast. Even in any one star has better breakfast.
Hospedou-se por 3 diárias em abr. de 2023

6/10 - Ok

Arup

Viagem com a família
Sutiable only for people going for business and just need to sleep in a decent place. Only plus for a family traveller like me was the nearby Elante mall.
Hospedou-se por 1 diária em abr. de 2023

8/10 - Boa

George

Hospedou-se por 1 diária em abr. de 2023

10/10 - Excelente

Panchi

Hospedou-se por 2 diárias em fev. de 2023

4/10 - Insatisfatória

Rahul

Hospedou-se por 1 diária em fev. de 2023

10/10 - Excelente

aman

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2021

6/10 - Ok

Bikramjit

Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em set. de 2021

2/10 - Terrível

Megha

Viagem de negócios
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worst service, no light in room
There was no light in the room. We booked bathtub , front desk guy surat said we don’t have one. We got our shower gel in glass. WOW , bathrooms were not at all clean , room was very small. We paid $63 for this hotel, we are not happy, will never recommend this chain lemon tree to anyone. Horrible night it was!!
Shower gel
Hospedou-se por 1 diária em jul. de 2021

2/10 - Terrível

Varun

Viagem com a família
Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Staff was good but the condition of the hotel is quite bad. Bed sheets had stains on it. The walls had marks on them. The cafe looks like a dinning hall of a hostel
Hospedou-se por 2 diárias em jan. de 2021

10/10 - Excelente

atul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great property with great value for money
It was amazing ... look forward to visit again ....
Hospedou-se por 1 diária em dez.. de 2020

10/10 - Excelente

Viajante verificado

Hospedou-se por 2 diárias em jan. de 2020

4/10 - Insatisfatória

Viajante verificado

Viagem em grupo
Pontos negativos: Comodidades e condições e instalações da propriedade
Room are very small and washroom are very small. It felt like we are staying in motel or in lodge.
Hospedou-se por 2 diárias em jan. de 2020

8/10 - Boa

Gurbaks

Viagem de negócios
Pontos negativos: Limpeza e conforto do quarto
Hospedou-se por 1 diária em jan. de 2020

6/10 - Ok

Gurbaks

Viagem em grupo
Rooms not good
Average hotel
Hospedou-se por 1 diária em jan. de 2020

8/10 - Boa

Anup

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Value for Money
This is the most cost effective and practical hotel next door to Elante Mall.
Hospedou-se por 1 diária em dez.. de 2019

10/10 - Excelente

Viajante verificado

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
My stay at The Lemon Tree in Chandigarh on Friday 15 November was very pleasant. The room was comfortable and clean, check in/out was easy and the cafe was clean and efficient. The check out person ( sorry don't remember his name ) was very helpful and pleasant.
Hospedou-se por 1 diária em nov. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e comodidades
Hospedou-se por 1 diária em jul. de 2019

8/10 - Boa

Wang

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em abr. de 2019

8/10 - Boa

Kulvinder

Pontos positivos: Serviço e funcionários e conforto do quarto
Ok
Hospedou-se por 1 diária em abr. de 2019

2/10 - Terrível

Anshuman

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
The most horrible property & unprofessional staff
The most horrible experience I have ever had with any property in India. Very unprofessional and discourteous staff. Specially the front office manager.
Hospedou-se por 1 diária em abr. de 2019

8/10 - Boa

Mr Neil R

Pontos positivos: Limpeza e serviço e funcionários
Good value stay
Good value, not super plush but comfortable. A decent place to stay , very good value for money
Hospedou-se por 3 diárias em abr. de 2019

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2018

4/10 - Insatisfatória

Janaki, Sydney

Pontos positivos: Limpeza e conforto do quarto
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Disappointing
Good location but front desk staff did not know English. The saving grace was the dining room: chef whose service and staff were both excellent and the food great. Room was comfortable and bathroom very clean and well set out. Lounge area was poor and tacky unfortunately and inefficiently serviced. They could not even help me to book tours or tell me highlights we could visit during our very short stay.
Hospedou-se por 1 diária em mar. de 2018

10/10 - Excelente

Sachin

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Value for money Hotel
Value for money, practical for business visitor

6/10 - Ok

Viajante verificado

Pontos positivos: Serviço e funcionários e conforto do quarto
Its ok, but a lil pricey for those standards
Rooms could be cleaner and this lemon tree doesnt match the one at Hyderabad. Standards are certainly low with interiors and decor. Staff and service was very prompt and friendly.

8/10 - Boa

vick , chandigarh

Pontos positivos: Conforto do quarto
Unexpected fees were charged to us upon check out
Hospedou-se por 1 diária em jan. de 2018

10/10 - Excelente

Rajinder Singh

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Recommend
Good Hotel at good location. Good food and prompt service.
Hospedou-se por 1 diária em nov. de 2017

8/10 - Boa

atul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Reasonable value for money
For excellent value for money, the property needs to improve the rooms or at least reduce the tariff by 20%.
Hospedou-se por 1 diária em nov. de 2017

8/10 - Boa

Rahul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Location is good. Walking distance from Elante mall. So shopping and dining options available nearby. Room was good, neat and clean. Food could have been better. Ordered Chicken burger and Chocolate milkshake by room service. Burger was okish.. Milkshake had too much sugar, was not able to finish my milkshake..Breakfast spread was decent. Chck in, Check out was smooth. Overall good budget stay.
Hospedou-se por 1 diária em jul. de 2017

6/10 - Ok

jazz, UK

I had a one night stay at this hotel and the experience and services were average. The only good thing was that the hotel is located close to elante mall.

4/10 - Insatisfatória

Viajante verificado

Pontos negativos: Limpeza, condições e instalações da propriedade e conforto do quarto
Sad experience
I booked for 2 nights (looked online and thought that it would be an amazing option to relax) but was really upset as soon as I checked in and went to the swimming pool..Reason: I clearly mentioned to the executive on the phone a day before checking in that I either need a bath tub or a swimming pool because my kid is fond of the same. I was Ok to check in when I was confirmed on phone that there is no bath tub in the room but there is a pool for everyone including kids.. Pool was really a bad experience when my kid could not enter the same as it was 4ft deep all over..really..very sad...all my emotions and expenses went to a toss that time..really.. I have not marked all the above parameters as "Terrible" because I really don't want to penalise everyone (staff in hotel) due to this.

4/10 - Insatisfatória

sukhbir

Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Poor customer service, pathetic pool
Very poor customer service to start with. Taking 30 mins to check in for three rooms. Asking for ID fair enough but then copy of visa entry to India. Ok you let it go for reason of Indian laws. Then supplied with smoking rooms when I clearly stated non smoking, then coming down to lobby to change rooms took another 10/15 mins. Thought we all have dip in the pool, but the state of the pool looked like it hadn't been attended to for last month or so. Water was filthy and the surrounding area a mess. Final straw, sent up for room service we were given bottled water but the seals were broken. Clearly tap water, luckily spotted.

8/10 - Boa

Viviana, R

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice hotel
Nice hotel, clean, not too far from the airport, staff very polite and helpful. Close to a big shopping center. It worked perfect for me cause I had to buy a dress for a wedding on the filling day of my arrival.

4/10 - Insatisfatória

Jay, NY

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Decent but lacking.
Decent location in the center of Chandigarh and close to the mall saves the day.. but rooms are small and VERY noisy. Can hear stuff above and down the hall. "Free" WiFi is slow and limited to 2 devices per room so don't bother to bring children or guests or you will pay extra. You will also pay extra for pretty much all else. I booked online for 2 rooms. Forgot to check 2 persons per room and was charged extra since I had 2 in one room!! Restaurant sub par. Go out and eat. Overall 1.5/5 stars in my book.

8/10 - Boa

Harish

Pontos positivos: Limpeza e serviço e funcionários

2/10 - Terrível

Abhineeth, Auckland

Pontos negativos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Worst ,Annoying, Can't think of staying again.
This experience was the worst experience ever. The hotel does not have enough manpower and provide poor service. As soon as I entered the hotel, there was couple of families entered at the same time. The staff could not handle theit customers. They asked me to wait in business are as the sofas were occupied. They took almost half hour and again i went to them asking how long it is going to take. Only then they realised that I was waiting. They could not find my booking which I have done through hotels.com. I had very long flight and was losing my patience and gave my credit card to get a room. The bell boy got everyone'should luggage from security check. By the time I finished the ordeal with reception, my luggage was gone. They said they will bring it to my room. I went to the room. Again surprisingly I had 2 twin beds whereas I requested for queen or double bed. They can't change it. Later they gave login Id to use wifirst only on one device. It was not working either. I called again and they said they would send IT guy to my room. Waited for 30 mins doing nothing. I cudnt take shower as my bag didn't arrive yet and wifi wasn't working. Again I went down to reception to ask about wifi and my bag. My bag was lying near reception and many staff were just standing and do9ing nothing. The IT guy was also there and cud easily connect to Internet at the reception.

8/10 - Boa

Anup, Mumbai

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
hidden treasure
what a location... perfect hotel for business and ffamily visit as well.

8/10 - Boa

Dr. Shaumil

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade

8/10 - Boa

Ian, San Francisco

Pontos positivos: Condições e instalações da propriedade e conforto do quarto
It was great but service is little slow.

10/10 - Excelente

Sanjeev, Mumbai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lemon Tree Chandigarh
Nice & comfortable - perfect for an business stay or short stay with family.

4/10 - Insatisfatória

Vipul, Pune

Pontos negativos: Serviço e funcionários e conforto do quarto
Dissatisfied with the stay
Stay was not good. , AC switch was not working, Toilet taps were dripping. Towels etc... were not cleaned.

8/10 - Boa

Monica, Bangalore

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Relaxed stay - comfort and pool
Very nice place to stay - the small roof top pool and the breakfast buffet was pretty good.

6/10 - Ok

Ng, singapore

Pontos positivos: Conforto do quarto
more value needed
With the rate, Lemon Tree should include free wifi (24 hours) in the package. Also, have to improve the variety of foods serve during breakfast.

10/10 - Excelente

Prem, Mumbai

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great stay, no free wifi.
excellent stay. clean hotel/rooms, courteous/helpful staff, best mall next door, and good food/service. keep up the good standards lemon tree. Only disappointment was the pettiness of management, to not provide free wifi if reserved thru third party website (which is a shame given lemon tree chose to be there and offer specials - and what good is attracting business customers w/o wifi which is free to all customers) - request rethink this unfriendly policy - not the case with competing hotels.