Hotéis em Chalan-Pago-Ordot,

"okay"

"Hotel conveniente pela proximidade do aeroporto. Mas muito mal conservado. Staff muito prestativo e super educados! Transfer para o aeroporto é um plus! "

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"POOR POOR POOR CUSTOMER SERVICE! Since 3pm on July 04, 2026 check in time, I informed Front Desk the AC was not cold. Throughout the day, 4 DIFFERENT EMPLOYEES ON 4 SEPARATE OCCASIONS/TIMES all came up to the room and confirmed AC was not cold. The whole day to the next day, still nothing was done. I asked for a manager and only to be told the manager is off and to come back later “IF” the manager will be on site. Maintenance guy came to check the AC in house clothes and slippers, no uniform,...

"The whole place needs an upgrade."

"Upon arrival staff and Front Desk was welcoming and made it very easy to check in. Elevator was down but they accommodated and helped us bring our stuff up to the room. Although it was during a storm and amenities were off limits, it was still a great stay. I’d book a stay here again because of the great customer service they had. Rooms had a good amount of space and many storage space, bed was comfy, and backup generator kicked it quickly when the island power died, that was a plus!!!!"

"I stayed last year 2025 and returned 2026. One of the best hotels to include their amazing staff and room service. Definitely will be staying in the near future."

"Not a great breakfast."

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."

"The staff are all friendly"

"All good"

"O hotel é maravilhoso, muito bem localizado e com uma infra estrutura bacana e muito lindo. Agora pecam em pequenos detalhes, como a limpeza nos quartos, faltam cadeiras na piscina e na praia que atenda aos usuários, a conservação das instalações precisam de reformas, teve falta de produtos no café da manhã e alguns tipos de comidas no restaurante que foram feitas não por um cozinheiro profissional. "

"Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really"

"日中は日本人が常駐しているようで、コミュニケーションには苦労しない。 その他のスタッフもフレンドリーで良いと感じた。 シャワーは水栓根元で水漏れ有り トイレにはウォシュレットが完備されているが、ノズルが前後している最中に水が出ているので少し問題あり。 台風が来て部屋に缶詰になった際、強風でサッシの隙間からピューピューと音が鳴り続け睡眠不足になった。"

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"The room was okay for the price. The hotel needs better plumbing. The toilet pressure was so weak. The bathroom sink was cracked and rusted. Tub is clogged. We were in a king size bed and the bed kept squeaking. Only thing new looked like the pillows. There was also a roach that showed up in our bathroom. The hotel definitely needs an upgrade."

"It's affordable but didn't mentioned no water in the pool."

"Overall experience was goo."