Hotéis perto de Centro de informações turísticas de Castres OCC

"Nickel"

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"Never again"

"We visited for a weekend from the UK to attend a wedding in the area. The staff were really friendly and helpful, and we arrived to find that our two twin rooms and had been changed to a family suite, which was perfect for our needs. Lovely breakfast and everything spotlessly clean. Air con was much appreciated during a very hot weekend. The only disappointment was that the pool was dirty and poorly maintained - I wasn’t even sure if it was open, the condition was so poor, with murky cloudy...

"O banheiro estava bastante ruim. Em más condições, precisa de uma reforma. O quarto é médio, os travesseiros são péssimos. Mas o pior é que na descrição informa que há ar condicionado e, de fato, há. No entanto, estava programado apenas para esquentar; fez 27 graus, o dia estava quente e o quarto mais quente ainda. Tivemos duas noites horríveis passando calor. Quando informamos o que estava ocorrendo, nos trocaram de quarto por outro supostamentemais fresco, mas não alteraram a programação do ar...

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"Idéal pour se reposer dans un cadre champêtre!"

"Tout était très bien, sauf bug à l'arrivée ( tardive) où la boite à clef n'a pas fonctionné, incident réglé en demi-heure."

"Beautiful old house but with limited comfort : shower water gets cold very fast, weak heat in the room , difficult parking in the street in some periods of the day (Sunday for example) and very poor breakfast. Extra charge for cheese , ham and eggs for instance (we were not expecting this even more being in France where we had another great experiences in other hotels in the region) Very bad cost benefits relationship overall. "

"Turned up to hotel at 2.45 door locked with notice stating staff returning at 5pm. Still nobody at 5.15. Other clients arrived stating they had received an email from owner with code entrance and room number. We did not! Tried ringing owner.Taking the initiative we worked out from the register what rooms were taken so we took a key. The hotel is smelly, dark and very unwelcoming. Our room had staining around the toilet bowl no shower curtain so the floor was flooded and dangerous. There was...