Hotéis com SPA em Cefalônia

"A estadia foi boa. Porém o upgrade de quarto que o Hotéis.com diz que o hotel oferece tendo disponibilidade de quartos por eu ser cliente Gold, não é real. Pois havia disponibilidade de quarto no hotel, mas a recepção informou que desconhece isso. Ainda disse que se tivesse feito diretamente com o hotel, poderia sim receber um upgrade!"

"This is a big resort so there is little to no personalization. For instance, ALL the rooms are ready at the same time (no allowance for early check in). They have all the luggage in a room that is not secured but you do have access to your things easily. There are many steps everywhere to go anywhere. The pool is a nice temperature and the downstairs restaurant was very nice (atmosphere and taste) but the main restaurant was meh. I had heart issues one night and the staff at the hotel called...

"When I booked, nobody told me there would be a wedding at the hotel that day. Because of that, one of the pools was closed and we couldn’t enjoy all the facilities. I complained but nothing was done to make up for the inconvenience. Breakfast was great. The cleaning could’ve been better — the bathroom wasn’t fully cleaned. The place itself is super nice, but the lack of communication really hurt the experience."

"No lunch or dinner onsite only found out when I checked in so did not eat anything for a whole 24 hours. The rooms had nothing in the fridge. No tea or milk so was disappointed"

"Muito bom hotel. Café da manhã bem servido. Atendimento sempre especial. Quarto bem amplo, bonito e confortável, mas com necessidade de alguma renovação. A experiência com a jacuzzi não foi boa porque a limpeza/manutenção não era boa. No primeiro e único uso, observamos resíduos e cabelos estranhos juntos com a água. Então, desligamos e não a usamos mais. "