Casas de Férias em Caterham, ENG

"Quando prenotate il bagno privato tenete in considerazione che voi potreste essere al terzo piano e il bagno al primo con la necessità di fare due rampe di scale per utilizzarlo. Bagno segnalato come privato e il cartello per segnalarlo è comparso soltanto il giorno che siamo partiti. Bagno privato senza nessuna chiave e rispondono che non sono responsabili se qualcun altro lo utilizza senza permesso."

"AVOID – I paid for a room that was never provided I would strongly advise others to avoid booking this property. I booked and paid for a two-night stay through Hotels.com for 9–11 September. I had a confirmed reservation, but when I arrived at the property to check in, the housekeeper told me that they were fully booked, there was no room available for me, and they had no record of my reservation in their system. I therefore had no accommodation despite having already paid for my stay and had...

"On entry the place wasn't cleaned all that well, the roof was leaking and it looked as if the beds hadn't been changed since last used"

"The main issue with the property was that the basement room smelled SO strongly of mildew and the stairs to get down there felt so steep and unsafe that one couple in our group ended up booking a hotel to accommodate themselves. This was truly more like a converted crawl space than a bedroom. In addition, the sofa bed in the living room was very uncomfortable, even for a sofa bed. The host did not have any location recommendations as she shared she has not lived in the area for 10 years, and...