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Avaliações de Hilton Garden Inn Casper

3 out of 5
Hilton Garden Inn Casper
1150 N Poplar St, Casper, WY

Avaliações

8,8

Excelente

Nota 10 - Excelente. 565 de 960 avaliações" "
Nota 8 - Boa. 269 de 960 avaliações" "
Nota 6 - Ok. 69 de 960 avaliações" "
Nota 4 - Insatisfatória. 34 de 960 avaliações" "
Nota 2 - Terrível. 23 de 960 avaliações" "

9,2/10

Limpeza

9,2/10

Serviço e funcionários

8,6/10

Comodidades

9,0/10

Condições e instalações da propriedade

8,8/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Tim

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Clean and quiet. Unfortunately no complimentary breakfast option.
Hospedou-se por 1 diária em abr. de 2024

10/10 - Excelente

Robyn

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great property!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Owner em 24 de abr. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - Excelente

Karin

Viagem a dois
Very nice rooms
Hospedou-se por 1 diária em abr. de 2024
Resposta de Owner em 22 de abr. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - Excelente

Susan and Stephen

Viagem a dois
Pontos positivos: Comodidades
Always dependable no matter where we travel!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Owner em 15 de abr. de 2024
Susan and Stephen, thank you very much for your feedback! We hope to serve you again in the future.

8/10 - Boa

Elizabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was a little loud but served its purpose for a safe place to park a packed car right outside our window. Toilet kept running but once bathroom door was closed could not hear it. Small restaurant, fitness room and pool. Comfortable beds.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Owner em 15 de abr. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - Boa

Mandy

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Cleanliness could have been better in my suite for as much as you pay for them. Toilet didn’t work properly and could hear it filling up all night
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Owner em 15 de abr. de 2024
Mandy, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - Excelente

LaJuana, Fort Washakie

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice accommodations!
Hospedou-se por 1 diária em mar. de 2024
Resposta de Owner em 18 de mar. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - Boa

Samantha

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Was nice and quiet
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Owner em 12 de mar. de 2024
Samantha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - Excelente

kelcy

Hospedou-se por 1 diária em mar. de 2024
Resposta de Owner em 28 de mar. de 2024
Kelcy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 - Terrível

Christie

Hospedou-se por 1 diária em mar. de 2024
Resposta de Owner em 5 de mar. de 2024
Thank you for taking the time to review us, Christie. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - Excelente

Nancy

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Liked the ability to sit in lobby visit with family and eat our pizza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Owner em 4 de mar. de 2024
Nancy, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - Boa

Harlan

Pontos positivos: Limpeza
Friendly
Hospedou-se por 1 diária em mar. de 2024
Resposta de Owner em 4 de mar. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 - Excelente

Elvis Nelson

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Quiet area.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 29 de fev. de 2024
Elvis, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

David

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The towels were rough, a little fabric softener would help. Key card seemed to be a little finicky. Hot tub and pool were excellent. A continental breakfast would be nice fir the price of the room. All of the pillows were very soft, might include at least one firm pillow. All things considered I had ab enjoyable stay.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de Owner em 27 de fev. de 2024
David, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

6/10 - Ok

Branden

Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
The hotel was a little run down, but the beds were comfy, the area seemed safe, and the stay was nice.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 26 de fev. de 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 - Ok

Danielle

Viagem com família e crianças pequenas
Not exactly what $211 usually gets us. Carpets could use some stretching or replacing, doors need wiped down, lobby is nice, its cool it has a restaurant and small bar, but it is further than i like from most things..
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 26 de fev. de 2024
Thank you for taking the time to share your feedback with us about your recent stay, Danielle. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 - Excelente

Jesse

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 26 de fev. de 2024
Jesse, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Patrick, Bozeman

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great stay in Casper.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 22 de fev. de 2024
Patrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - Boa

Collin

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Owner em 20 de fev. de 2024
Collin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - Excelente

Catherine

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Comfortable rooms. Great restaurant on site.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 19 de fev. de 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 - Boa

Arlois

Hospedou-se por 1 diária em fev. de 2024
Resposta de Owner em 21 de mar. de 2024
Arlois, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 - Ok

Rebecca, Riverton

Viagem de negócios, Viagem a dois
Pontos positivos: Limpeza e serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
This hotel needs to be updated and the staff needs to make sure they have liners in the garbage cans. The people working there were very nice and helpful. It would be really nice if they offered a shuttle to the airport.
Hospedou-se por 4 diárias em jan. de 2024
Resposta de Owner em 8 de fev. de 2024
Rebecca, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

2/10 - Terrível

Jessica

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Owner em 29 de jan. de 2024
Thank you for taking the time to review us, Jessica. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - Excelente

Brandon

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Owner em 29 de jan. de 2024
Brandon, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - Boa

Robert

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The staff is excellent and will go out of their way to get you whatever you need within reason. New carpets are VERY badly needed in the hallways. Hard to believe there’s no free continental breakfast when just across the parking lot the Hampton does.
Hospedou-se por 2 diárias em jan. de 2024
Resposta de Owner em 15 de jan. de 2024
Robert, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - Excelente

Amanda

Hospedou-se por 1 diária em jan. de 2024
Resposta de Owner em 2 de fev. de 2024
Amanda, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

max

Resposta de Owner em 12 de jan. de 2024
Max, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Angela

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Enjoyed our stay
Very friendly staff, nice hotel, enjoyed our stay.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 31 de dez. de 2023
Angela, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - Excelente

Natasha

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Close to Freeway, easily accessible, well lit parking.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 27 de dez. de 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 - Terrível

Margaret

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 27 de dez. de 2023
Thank you for taking the time to review us, Margaret. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 - Excelente

Bobby

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários e comodidades
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 27 de dez. de 2023
Bobby, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Kurt

Viagem de negócios
Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 20 de dez. de 2023
Kurt, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Ray

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Checking in was cinch, friendly gal at the front desk and just a very nice property to stay at!!!
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 20 de dez. de 2023
Ray, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - Excelente

Mike

Pontos positivos: Limpeza e serviço e funcionários
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 14 de dez. de 2023
Mike, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 - Ok

Chris

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 9 de dez. de 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 - Excelente

Norman C

Viagem a dois, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
The property was clean and quite. Our room was spacious and clean. The coffee brewer was a bit cantankerous. Everything else was great. Beds were very comfortable and the spacious bathroom had good shower pressure.
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 6 de dez. de 2023
Norman, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 - Excelente

Lucretia

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 27 de dez. de 2023
Lucretia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Sherry, Riverton

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Nice and clean, there wasn't a lot of people at the pool
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 6 de dez. de 2023
Sherry, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

8/10 - Boa

Elizabeth

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Owner em 5 de dez. de 2023
Elizabeth, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

6/10 - Ok

Theresa

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Friendly staff. They use heavy fragrances in their cleaning. We had to move rooms the first one smelled so strong. They moved us right away to a fragrance free room, which still had some fragrance smell. The carpet in the hallways needs stretched. It’s wrinkled up and could easily cause someone to trip.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 30 de nov. de 2023
Theresa, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 - Excelente

Brett

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Always very friendly staff.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 29 de nov. de 2023
Brett, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - Boa

Angela

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 18 de dez. de 2023
Angela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 - Excelente

Mary

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very Comfortable
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 29 de nov. de 2023
Mary, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Makena

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 29 de nov. de 2023
Makena, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

4/10 - Insatisfatória

Jonathan

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Kitchen staff was on holiday, so only a very limited and stale continental breakfast was available. Pool was overrun with families, and was about to close down for a month for remodeling. The hallways and rooms were dingy, and the carpets were delaminating. Bathroom in room was run down and in poor condition. $56 charge to have pet stay in room. Not worth the price.
Resposta de Owner em 29 de nov. de 2023
Thank you for taking the time to share your feedback with us about your recent stay, Jonathan. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 - Excelente

Jace

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 29 de nov. de 2023
Jace, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Jennifer

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I can always count on Hilton for a clean stay. The shampoo and bodywash were not filled which i discovered while already in the shower, so that was the only issue i encountered. Pain to dry off and get my own out of my luggage. And no decaf coffee at night or in the morning in the lobby... but they did have keurig maker in the room which had decaf pods. Overall love Hilton brand, my go to.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 29 de nov. de 2023
Jennifer, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 - Excelente

Jennifer

Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 16 de dez. de 2023
Jennifer, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 - Excelente

Deborah

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 23 de nov. de 2023
Deborah, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 - Boa

Michal

Viagem de negócios, Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I thought breakfast was included in the room fee. Looks like there is an extra charge for breakfast in this location.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Owner em 23 de nov. de 2023
Michal, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!