2/10 - Terrível
Chanda O.
30 de mai. de 2024
Worst Lodging Experience Ever
The house was listed as a 6 BR, but only 5 were available to us. The only 1 not decorated for children & having a bed larger than a full was located in the basement-not finished, concrete, & musty. The pool was cloudy and green. The owners did come treat it the 2nd day we were there, but it didn't help & they let themselves in the back gate without even telling us they were there. Pool guys showed up the next morning at 8:30 (Memorial Day), also let themselves in the back gate & we were not aware they were coming. They were there for a scheduled installation, which had been scheduled for weeks & we weren't told prior. When we questioned the owner when we would be able to use the pool, we were told it was available and we should just deal with it. The grass in the back yard was 2 feet tall and I picked ticks of my dogs even though they have tick protection. When we tried to wash clothes, we found wet towels in the dryer and when loading the dishwasher (as per the check out instructions), we found dishes already in the dishwasher, so we had to take care of the owner's laundry and dishes as well. There was zero freezer space and zero towels in the kitchen.
The owner was completely rude to us when we told him that we were upset that our privacy was disrupted and we did not want to swim in a green pool. We left a day early since we could not use the pool & had no privacy. We requested at least a partial refund. The owner has ignored all messages since we left.
Chanda O.
Hospedou-se por 3 diárias em mai. de 2024