First, I will say the location is excellent. Walkable, guarded by security, and with an excellent view of the ocean. But that is all I can really say about the unit listed as we received a message days before our trip letting us know that they double-booked our unit and would be in a unit in the same building. We were told we would have all the same features and offered a beach club pass. I accepted. In the listing a host/housekeeper/chef in the mornings is listed as a feature of the property. Unfortunately, we were told only once we got there that this service would not be available. This was a big disappointment, especially considering that we passed by the unit that was supposed to be ours and saw that it wasn’t double-booked but undergoing a large renovation. When I followed up about the lack of housekeeping, Jamie got defensive. When I followed up again about receiving a partial refund equal to the value of the beach passes we never recurved, I did not get a response. I would certainly look for a place in the walled city but not with this company, unfortunately.
