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Avaliações de Comfort Inn & Suites Carrollton

2.5 out of 5
Comfort Inn & Suites Carrollton
104 S Cottage Hill Rd, Carrollton, GA

Avaliações

8,2

Muito boa

Nota 10 - Excelente. 53 de 103 avaliações" "
Nota 8 - Boa. 28 de 103 avaliações" "
Nota 6 - Ok. 7 de 103 avaliações" "
Nota 4 - Insatisfatória. 9 de 103 avaliações" "
Nota 2 - Terrível. 6 de 103 avaliações" "

8,0/10

Limpeza

9,0/10

Serviço e funcionários

8,4/10

Comodidades

8,0/10

Condições e instalações da propriedade

8,4/10

Cuidado com o meio ambiente

Avaliações

6/10 - Ok

Jeff

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Hospedou-se por 1 diária em mai. de 2024
Resposta de Front Desk em 12 de mai. de 2024
Thank you for your feedback. We hope to have the opportunity to host you in the future.

4/10 - Insatisfatória

Slandy

Viagem de negócios, Viagem com família e crianças pequenas
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
This hotel is a two star hotel. My daughter and I stayed there for one night for her gymnastics competition. The lobby is a bit Sketchy. But the room we stayed in was clean and the bed was comfortable.
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 12 de mai. de 2024
Thank you for your feedback. We hope to have the opportunity to properly host you in the future.

10/10 - Excelente

Marion P

Friendly staff.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 29 de abr. de 2024
Thank you for providing feedback regarding your stay. We are glad that you found our staff to be friendly. We appreciate your business and hope to see you again soon.Kind regards,MaryFront Desk

10/10 - Excelente

FRANKLIN

Viagem de negócios, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The facility was just what we needed and the rates were reasonable. There was a surprise request for a $50 deposit on check in but it was refundable. My card was credited within a week. The place seemed well run. The desk was helpful and pleasant and the facilities maintained well. Got a needed rest and was ready for the new day.
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 18 de abr. de 2024
Thank you for your feedback! I am really glad you enjoyed your stay. Please come see us again soon!!Thank you, kindly

8/10 - Boa

Kim

Pontos positivos: Serviço e funcionários
It was hard to find a parking space with all of the trucks with trailers parked across the parking spaces! The refrigerator was making a very loud squeal on and off all night so I had to unplug it. The remote wouldn’t work but the front desk worker Emily came right away and helped me. It was very convenient to my event so that is a positive!
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 17 de abr. de 2024
Thank you for providing feedback regarding you stay. We are sorry that we did not meet your expectations in all areas. We will use the feedback that you provided to make improvements. We hope to have the opportunity to properly host you in the future.

10/10 - Excelente

Locadio

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
EXCELLENT
Hospedou-se por 2 diárias em abr. de 2024
Resposta de Front Desk em 14 de abr. de 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!!

10/10 - Excelente

Gianna

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de FD em 14 de abr. de 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!!

10/10 - Excelente

Teresia

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great staff
Hospedou-se por 1 diária em abr. de 2024
Resposta de Carlee Asay em 13 de abr. de 2024
Thank you for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!!Thank you,

8/10 - Boa

Princeton

Viagem de negócios
Pontos positivos: Limpeza e serviço e funcionários
The hotel in general isnt the highest quantity, but i got a good night sleep, friendly staff, clean sheets, other then a little dinginess, it was good
Hospedou-se por 1 diária em abr. de 2024
Resposta de Front Desk em 8 de abr. de 2024
Thank you for your feedback. We hope to see you again soon.

10/10 - Excelente

Shonrika

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Nice property the staff was nice and attentive to my needs
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front desk em 8 de abr. de 2024
Thank you for taking the time to complete the survey regarding your stay. We appreciate your business and hope to see you again soon. Kind regards, Mary Front Desk

8/10 - Boa

Karen

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Not bad
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 3 de abr. de 2024
Thank you for your feedback. We appreciate your business and hope to see you again soon.Kind regards, Mary, Front Desk

8/10 - Boa

James, Kingman

Pontos positivos: Limpeza e serviço e funcionários
Getting on and off hiway
Hospedou-se por 2 diárias em mar. de 2024
Resposta de Front Desk em 29 de mar. de 2024
Thank you for your feedback.

2/10 - Terrível

Brittany

Viagem de negócios, Viagem com a família
Pontos positivos: Serviço e funcionários e comodidades
Pontos negativos: Limpeza e condições e instalações da propriedade
Our room was not cleaned prior to arrival. We checked into our room and the floors were dirty and there was still food in the fridge from the previous guest.
Hospedou-se por 1 diária em mar. de 2024
Resposta de josh em 24 de mar. de 2024
Brittany,First please allow me to apologize that anything at all during your stay did not meet your expectations! We strive to make our rooms clean, comfortable, and a home away from home, and to hear that you had a bad experience is very concerning. At anytime during a stay if anything in the room is not up to standard you can always request a new room, and if possible we will always accommodate this request. Your review, and your concerns are very important to us, and help us to do a better job in the future. We hope that you will give us the opportunity to make this right in the future!Regards,Comfort Inn and Suites

10/10 - Excelente

Valerie

Pontos positivos: Limpeza
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 12 de mar. de 2024
Thank you for your feedback. We are really glad you enjoyed your stay with us. Come see us again soon!Thank you,

6/10 - Ok

Jonathan

Pontos positivos: Serviço e funcionários
Hospedou-se por 1 diária em mar. de 2024
Resposta de Front Desk em 11 de mar. de 2024
Thank you for your feedback.

10/10 - Excelente

Shae

Viagem de negócios, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Very nice
Hospedou-se por 2 diárias em fev. de 2024
Resposta de Front Desk em 29 de fev. de 2024
Thank you for your feedback!Come see us again soon!Thank you,Front Desk

10/10 - Excelente

Reginald

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 1 diária em fev. de 2024
Resposta de Front Desk em 22 de fev. de 2024
Thank you for your feedback. We are so glad to hear you enjoyed your stay with us. Come see us again soon!Thank you,Front Desk

10/10 - Excelente

Tristan

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I stayed for a Skate competition in the area and my stay was amazing very friendly staff and very clean. The new front desk Staff member, Emily was so helpful, patient and friendly. The stay was better than we could have asked for and we hope to visit again very soon. Only bad thing was the breakfast was the same every day and a little change in foods and flavors would be a nice change to start your day off.
Hospedou-se por 4 diárias em fev. de 2024
Resposta de Front Desk em 19 de fev. de 2024
Thank you for your feedback. I am really glad you enjoyed your stay. I am very sorry for the issues you experienced with Breakfast. Your feedback is very important to us, and I will address your concerns with our staff.Thank you, & Sorry again!

10/10 - Excelente

Katherine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Good Visit
We enjoyed a one-night stay. The service was wonderful and beds comfortable.
Hospedou-se por 1 diária em fev. de 2024
Resposta de Mary, Front Desk em 5 de fev. de 2024
Thank you for taking the time to complete the online survey. We are happy that you enjoyed your recent stay with us and found the beds to be comfortable. We appreciate your kind words about our service as well. If you should need further assistance, please do not hesitate to reach out to us. We hope to see you again soon!

8/10 - Boa

Ian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 1 de fev. de 2024
Thank you for staying with us. We hope to see you again soon!

10/10 - Excelente

Robert

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
It was very comfortable and service was excellent.
Hospedou-se por 1 diária em jan. de 2024
Resposta de Mary, Front Desk em 30 de jan. de 2024
Thank you for taking the time to leave a review. We appreciate you staying with us. We are happy to hear that you found your room to be comfortable and that you received excellent service. We hope to see you again soon!

10/10 - Excelente

Lisa

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very impressed
Hospedou-se por 1 diária em jan. de 2024
Resposta de Mary, Front Desk em 28 de jan. de 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We hope to see you again soon!

10/10 - Excelente

Kasey

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em jan. de 2024
Resposta de Front Desk em 21 de jan. de 2024
Thank you for taking the time to leave a review. We are happy to hear that you enjoyed your stay. We hope to see you again soon!

8/10 - Boa

Raynell, College park

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
It’s was a great stay
Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Desk em 8 de jan. de 2024
Thank you for taking the time to leave a review regarding your stay with us. We are happy to hear that your stay was great! We look forward to hosting you again in the future. Kindly,MaryFront Desi

4/10 - Insatisfatória

Norma

Viagem com a família
Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de front desk em 4 de jan. de 2024
Thank you for the feedback regarding your stay. We are sorry that your stay did not meet your expectations. We hope to get the opportunity to host you in the future and provide an exceptional experience.

10/10 - Excelente

Alyssa

Hospedou-se por 2 diárias em dez. de 2023
Resposta de Mary, Front Desk em 21 de jan. de 2024
We appreciate you staying with us at Comfort Inn and Suites in Carrollton, GA. We are happy to hear that you enjoyed your stay. We hope to see you again soon!

8/10 - Boa

Mary Lee

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Mary, Front Desk em 21 de jan. de 2024
Thank you for staying with us at Comfort Inn and Suites in Carrollton, GA. We are happy to hear that you enjoyed your stay. We hope to have the opportunity to host you again soon.

10/10 - Excelente

LISA

Pontos positivos: Condições e instalações da propriedade
Hospedou-se por 3 diárias em dez. de 2023
Resposta de Carlee Asay em 13 de dez. de 2023
Thank you so much for your feedback!

6/10 - Ok

Chris

Hospedou-se por 1 diária em dez.. de 2023
Resposta de Front Desk em 27 de dez. de 2023
Thank you for your feedback. If you need further assistance regarding your stay, please reach out to us. We hope to see you again soon.

8/10 - Boa

Kaneesha

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários e comodidades
The staff was extremely helpful and friendly. I just had a few issues with a few things in my room. But other than that overall I would stay again
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Front Desk em 29 de nov. de 2023
Thank you for choosing to stay at Comfort Inn & Suites Carrollton. Sorry for the issues that you experienced while you were here. We will address your concerns accordingly and will strive to make sure we better accommodate your next stay. Thank you for your feedback.

8/10 - Boa

Raquel

Hospedou-se por 1 diária em nov. de 2023
Resposta de Brandi em 16 de nov. de 2023
Thank you so much for staying with us, we are glad you enjoyed your stay. Happy Holidays

8/10 - Boa

Diane

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
we got there at 2:30 but didnt get into a room until 4:30. they said that they were full the night before and had a lot of rooms to clean.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk em 13 de nov. de 2023
Thank you for your Feedback. We apologize that your room was not ready, and we hope that you come back in the future.Thank You!

8/10 - Boa

Becky

Viagem de negócios, Viagem a dois
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
The staff was wonderful.
Hospedou-se por 2 diárias em nov.. de 2023
Resposta de Front Desk em 9 de nov. de 2023
Thank you for your feedback!

8/10 - Boa

Diane

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
It was a nice visit.
Resposta de Brandi em 7 de nov. de 2023
We are so glad that you enjoyed your stay with us, and we hope you will stay with us the next time you travel.

2/10 - Terrível

Andrea

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
DO NOT STAY HERE
I am the President of the Mill Creek Cross Country Booster Club. Our organization stayed with you just a couple of weeks back and booked another group of rooms for this evening. These rooms were booked in April 2023. We booked a total of nine rooms together. When we arrived at 3pm, only a few of the rooms were ready. We had to send 11 boys to one room to change and leave their items. We departed the hotel at 3:30pm and I was assured that the remaining three rooms would be ready upon our return at 4:45pm. We arrived closer to 5pm and only one was ready. At about 5:10pm another room became ready. It is now 5:25pm and our head coach is still without a room. We need to be reimbursed for at least three rooms at the rate of $115 per room, plus taxes and fees. April Wells made the reservation for the large group of rooms. In addition, myself and another parent had to book our rooms separately from the group. Our rate was significantly higher. We need to be refunded the difference since our rooms had to be used for the teams to change. One reservation is under Cropp and the other under Littleton ($185, plus taxes and fees). We will expect a resolution before we depart tomorrow morning at 6am. It’s now 1:40pm with no response from hotel.
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk em 4 de nov. de 2023
We do apologize for any inconvenience, and we did want to let you know that the head coach's room was discounted for him having to wait so long. This kind of wait is not at all normal for our Hotel, and we understand your frustration. We do strive to serve our guests as hospitably as possible, and agree that this wait was totally unacceptable. Also, we apologize that we did not respond earlier as we have only just now received the review from Expedia.As far as any refunds, or reimbursements you would have to handle that through Expedia. Again, we regret that your experience was not what you have experienced in the past and we hope that we will have the opportunity to offer our very best service to you in the future.

10/10 - Excelente

Elizabeth

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great hotel
Very friendly staff, clean room and a good breakfast. Minutes to downtown Carrollton with plenty of restaurants. Great stay!
Hospedou-se por 1 diária em nov. de 2023
Resposta de Front Desk em 7 de nov. de 2023
Thank you for your feedback!We are glad you had a good experience with us, and we hope to see you again!

10/10 - Excelente

Shelly

Viagem com a família, Viagem com animais de estimação
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Decent breakfast, kind employees
Hospedou-se por 4 diárias em out. de 2023
Resposta de Josh, Front Desk em 3 de nov. de 2023
We greatly appreciate your feedback, and we strive to offer our guests the friendliest service possible!Thank you for choosing Comfort Inn of Carrollton, and we look forward to serving you again in the future!

10/10 - Excelente

Joy

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em out. de 2023
Resposta de Front Desk em 7 de nov. de 2023
Thank you for taking the time to leave a review.We appreciate your business!Thank you

10/10 - Excelente

Tanesha

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Area is close to West Ga University.
Hospedou-se por 1 diária em out. de 2023
Resposta de TMB em 9 de out. de 2023
Thank you so much for a positive review and we hope you will visit us again very soon!Best,Front Desk at Comfort Inn & Suites

6/10 - Ok

Gerry

Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em set. de 2023
Resposta de Tim em 3 de out. de 2023
Please let us know if there is anything we can do to make your stay more enjoyable, we are always happy to serve! I hope you will give us another opportunity to accommodate you in the future. Sincerely,TimComfort InnFront Desk

2/10 - Terrível

Morgan

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The floors in the room were dirty. The short handicap bar for the shower wasn't attached to the walk and had mold on it. There was mold all along the edge of the shower above my head. The mini fridge was dirty with brown ice in the freezer. The two ladies at the front desk were nice but rooms need a lot of work.
Hospedou-se por 3 diárias em ago. de 2023
Resposta de TMB em 12 de set. de 2023
Dear Guest,Thank you for making us aware of these issues, we will certainly do everything in our power to rectify this, and we hope you will give us another opportunity to serve you in the future.Regards,Front Desk - Comfort Inn Carrollton, GA

10/10 - Excelente

Kyliah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was friendly
Hospedou-se por 5 diárias em ago. de 2023
Resposta de Comfort Inn Carrollton em 29 de ago. de 2023
Dear Kyliah, Thank you for choosing to stay with us and leaving us a review. We will see you again!

8/10 - Boa

Isaiah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Convenient and nice.
Hospedou-se por 1 diária em ago. de 2023
Resposta de Cotheia em 7 de ago. de 2023
Hello, Thank you for your feedback.We look foward to seeing you in the future.. Sincerely, Comfort Inn Carrollton

6/10 - Ok

Lenora R

Hospedou-se por 1 diária em jul. de 2023
Resposta de Cotheia em 7 de ago. de 2023
Hello, Thank you for your feedback.We look foward to seeing you in the future.. Sincerely, Comfort Inn Carrollton

8/10 - Boa

Viajante verificado

Viagem em grupo
Pontos positivos: Serviço e funcionários
Let me start by saying the staff were great! Our A/C was not working. It was humid as a swamp in our room. They did move us to a new room when we said something and Jeffery was great in dealing with that.
Hospedou-se por 2 diárias em jul. de 2023
Resposta de B em 4 de ago. de 2023
So Sorry that you had that issue during your stay, but so glad that Jeffrey was able to fix that for you! We hope to see you again soon!

8/10 - Boa

Kristen

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 1 diária em jul. de 2023
Resposta de Cotheia em 7 de ago. de 2023
Hello, Thank you for your feedback.We look foward to seeing you in the future.. Sincerely, Comfort Inn Carrollton

4/10 - Insatisfatória

Norma

Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Los cuartos tenían muy mal olor y la cortina del baño estaba súper sucia..
Hospedou-se por 2 diárias em jul. de 2023
Resposta de B em 4 de ago. de 2023
Lamentamos mucho escuchar eso, esperamos poder brindarle un mejor servicio en el futuro.

10/10 - Excelente

carol

Viagem com a família
Pontos positivos: Serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Quite acceptable
Carrollton is a great small town, and the hotel was easy to find. The propertyhas been bought and is undergoing some renovations. Good thing, since the carpet in our room was split, frayed, and a little sticky feeling. Also the pillows were a little lumpy. But the staff were delightful, and the surroundings and amenities on the property were nice.
Hospedou-se por 1 diária em jun. de 2023
Resposta de Comfort Inn Carrollton em 4 de jul. de 2023
Carol, Thank you for choosing to stay with us and leaving us a review. We will see you again!

8/10 - Boa

Wael

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Ordinary place to stay at you could use it while passing by
Hospedou-se por 1 diária em jun. de 2023
Resposta de Comfort Inn Carrollton em 4 de jul. de 2023
Dear Wael, Thank for rating us.

2/10 - Terrível

Dylan

Hospedou-se por 6 diárias em jun. de 2023
Resposta de Cotheia em 7 de ago. de 2023
Hello, Thank you for your feedback.We look foward to seeing you in the future..We strive to make our guests comfortable Sincerely, Comfort Inn Carrollton