Condomínios em Carroll, WV

"Nice property, the room was very clean"

"We have been staying at this hotel at least twice a year for 8 years. The staff are always welcoming, kind and helpful. My complaint is that new ownership (we were told this by staff) has taken over and the cost of the rooms went up significantly. The cost has outpaced the return and sadly — we will find another place to stay in the future. This is not a reflection on the staff — they are and have always been great."

"Only giving two stars because of the staff member who was there when we arrived and the quality of the breakfast. Otherwise, terrible experience. The staff member who checked us in was very helpful, especially when the first set of keys didn't work and again when I had to ask for extra towels (only two bath towels in a two bedroom suite booked for a family of 5). The room was gross — we found a pair of men's boxer shorts in the bathroom, secondary sink in the second suite room was not cleaned....

"The shampoo and conditioner in the bathroom were empty. They are the large pump bottles and attached in the shower. I contacted the front desk and was told that it would be taken care of. It was not. I am handicapped and was told that I would have to park in the garage. Most hotels advise the guest at check in that a hold will be placed for incidentals. This hotel placed the hold but I was never verbally told that a hold was being placed nor the amount. I have stayed at this property...

"Room was clean & comfortable. However the surfaces like carpeting & chair were showing excessive wear. Not attractive. HVAC was very noisy when turning on & off."

"Nice hotel, just wish the beds were softer. I have back problems and have to have a soft bed so it's hard to find a hotel with soft beds."

"Clean, friendly team and very problem solving driven, focus on guest needs."

"Thank you! Our stay was clean, and had everything we needed and more. The staff was especially kind as well."

"This property was well managed and very clean. Breakfast was a nice start to the day. In a good area with restaurant options as well."

"The bed was absolutely terrible."