4/10 - Insatisfatória
Taylor
Viagem com a família, Viagem com animais de estimação
27 de mai. de 2024
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
I’ve stayed here twice. The first time was totally fine, but the second will be my last. I made a reservation clearly saying I had 3 people and reserved a room with 2 beds and a pullout bed. I even clarified with the front desk that the couch was a pullout bed. Despite this, there was no bedding provided for the couch. When I requested bedding I was given a sheet and told they would bring me a blanket. A man without any name-tag/uniform, completely barefoot, brought me a bed cover which is a material similar to a curtain, definitely not a blanket. This was really frustrating, but we ended up just going to bed and making the best we could from the situation. Unfortunately, when we went to bed we discovered a large, palm sized crusty blood spot on the underside of one of the beds comforters. It was definitely not a stain, and clearly visible when the bedding is pulled back to climb in. My top priority in a hotel is cleanliness, this was disgusting and made it clear that our room had not been properly cleaned prior to our arrival. The bedding had clearly not been changed or even flipped, I don’t even want to think about how many people have slept in that bed since it was washed. Also, the room with the vending machines and ice machines has a horrific smell, I do not think proper maintanance is being done on the ice machine. I will say that the property is safe and pet friendly. There is a lot of grassy area, wood floors, and beds without undersides for dog toys to get stuck in.
Taylor
Hospedou-se por 1 diária em mai. de 2024