Hospedagem em Carlsbad North, NM

"Jetted tub was very nice in our room, staff was very lovely. However, there was no disclosure before booking that the entire hotel is under renovation…. So swimming and hot tub are not available. Our rooms fireplace didn’t work, some tile was cracked, and the shower was VERY slippery. I would say the staff, bed, and jetted tub were the only positives."

"None"

"The coffee machine in my room was missing a part, so I couldn't make coffee. I asked the front desk for help, but unfortunately there was no solution. The response I received was simply, “I don't understand coffee machines.” I also found that shampoo, soap, and other basic bathroom essentials were missing from the room, and I had to walk to the front desk to ask for them. Overall, it seemed there was a lack of attention to basic room preparation and maintenance. These are small things, but...

"Have to drive through a neighborhood to get to the entrance,not off a main road."