Hotéis em Cárcel, Mayagüez

"Super clean room and areas, very kind staff"

"Lugar bien limpio "

"El hotel es muy bonito, el staff excelente, super atentos y amables. Primera vez que nos quedamos en un hotel en el mismo pueblo, fue un poco extraño, pero céntrico. Lo único que aunque estuvimos dos noches, esperábamos toallas limpias el segundo día. La habitación bien limpia y bonita. El restaurante Casa Abu, aunque el menú de lunch/dinner es limitado, cocinan espectacular, un sazón que nos enamoró. El budín, comeríamos 100 de ellos. Un desayuno que jamás hemos probado uno tan delicioso, es...

"When I entered I found the bathroom to be dirty. The toilet paper was yellow, like old paper. Walmart is near. I cleaned the bathroom and purchased toilet paper. One towel had a stain on it. The bathroom faucet kept coming off. For those that like to shower with hot water, there was no hot water. Water was at room temperature. There was a lot of WIFI issues with the four network. I shared my concerns, the grounds keeper responded immediately to address the concern. By then I addressed...

"Very good experience "

"Nice "

"Todo muy limpio "

"Beautiful hotel surrounded by nature. Hotel was spot on, easy check in and out, room was clean and staff was super attentive during the stay. We love it and definitely be back. "

"A/c works fine "

"Habitacion espaciosa y limpia, comida fresca y deliciosa. Personal sumamente amable y servicial."

"I’m very disappointed with my stay. I booked this hotel through Expedia, and nowhere in the listing did it mention a $250 deposit for just one night. This was a complete surprise at check-in and felt very misleading. On top of that, I was later charged $15 for “dirty towels,” which makes no sense—towels are meant to be used and cleaned by the hotel. Charging guests for normal use is unreasonable. Hidden fees and unexpected charges like these make the experience stressful and untrustworthy. I...

"This was a lovely hotel. There were a lot of steps, not a problem for me. Parking was ok. Housekeeping did not replace dirty glasses or replenish toilet paper, we had to go to desk to request. As well as pool towels that we left on the floor after 3 days, they just hung them up. Desk person was very friendly and accommodating. Hotel has so much potential, however no pool bar/cafe operating, which would have been convenient for lunch. The Thai restaurant that was open for dinner was...

"Me encanta la decoracion"

"This hotel and location works best for me and my family. Very comfortable. Very convenient to all locations needed and wanted to visit. Shower amazing pressure and hot water!! "

"Nice oasis right on the beach. Clean and comfortable room, very nice outdoor spaces. The patio on the ocean was great for morning coffee and evening sunsets. The courtyard was a nice shady retreat. Parking on the street was easy and close. The staff was great. "

"Tuvimos la mala suerte que estuvo lloviendo mucho y no pudimos disfrutar la vista al mar"