Verificada
2/10 - Terrível
Michael E.
8 de jun. de 2026
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Unfortunately, this was one of the most disappointing accommodation experiences our family has encountered.This property was booked months in advance as part of a special family vacation to France. Upon arrival, the family encountered numerous cleanliness, maintenance, and condition issues that significantly impacted the stay.The concerns were serious enough that the family ultimately chose to leave the property and secure alternative accommodations rather than remain there.What makes this especially frustrating is that many of the concerns raised were later acknowledged by the host, including the need for repairs and improvements. This confirmed that the issues were legitimate and not simply a matter of differing expectations.The train line also runs directly behind the apartment, resulting in noise and activity that detracted from the overall experience and was not fully appreciated in the listing.We made every effort to address the situation professionally and through the appropriate channels, but we remain deeply disappointed with both the experience and the outcome.I do not leave negative reviews lightly. However, I believe future guests deserve an honest account of our experience before booking.
Michael E.
Hospedou-se por 4 diárias em mai. de 2026