4/10 - Insatisfatória
Kerri C.
5 de ago. de 2025
Pontos positivos: Limpeza
We stayed for 10 days as a family of four, and were disappointed by the lack of care and follow-through. Only four towels were provided for the entire stay — no spares, no mid-stay replacement, not even basic instructions for requesting more. For a 10-day booking, that’s simply not acceptable.The listing advertised a high chair, which was one of the reasons we chose this property. However, the policies contradicted that and no child amenities were actually provided. If you’re travelling with children, be aware that there is no family support here despite the misleading description.The dishwasher was another issue — it was switched off when we arrived, then leaked all over the floor when we used it. We cleaned up the mess ourselves and reported it immediately. The host acknowledged the problem and said it would be fixed, but nothing happened. There’s visible damage to the floor near the unit, suggesting this wasn’t a new issue, just one they hoped to avoid dealing with.A final detail worth knowing: the yard is not private. This is a shared property, with a family living upstairs who have open access to the garden area including behind the rear-facing bedroom windows. This was not clearly disclosed in the main description and should be flagged more prominently.Overall, this stay felt like a case of style over substance. The essentials weren’t met, guest comfort was an afterthought, and communication lacked follow-through. We left feeling let down and would not stay again
Kerri C.
Hospedou-se por 9 diárias em jul. de 2025