4/10 - Insatisfatória
Melissa
Viagem com a família
1 de set. de 2025
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
This was supposed to be a calm, relaxing Birthday family getaway for my spouse. There was a racing event at the raceway nearby for the whole weekend. From 5-10pm you would just hear the races going on pretty loudly. You could hear the races poolside, while outside dining, etc. Not sure if this can be an option in the future, but maybe a notification to potential customers before booking that may be expecting the quiet, Calistoga vibes. There were a few other guests we spoke to that felt the same. There is no sound barrier between the first and second floors. If you are on the first floor you will hear EVERYTHING happening on the 2nd floor. On our 2nd day someone had defecated in the family pool. The pool had to shut down for the next 24 hours. We were a family of four with an 11 and 16 year old during what the front desk stated was the “hottest weekend of the year”. When the pool shut down I asked if the adult pool would be an option, but was told no. We went back to our room for a few hours to look for something to do in the heat. Eventually we noticed families had moved to the adult pool which was nice, but we had missed a few hours in the meantime. Overall, not a quiet, relaxing getaway as we had hoped for our first time in Calistoga.
Melissa
Hospedou-se por 2 diárias em ago. de 2025
