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Avaliações de Emerald Hotel & Suites

2.5 out of 5
Emerald Hotel & Suites
Sunridge Blvd North East, 2750, Calgary, AB

Avaliações

5,2
Nota 10 - Excelente. 35 de 223 avaliações" "
Nota 8 - Boa. 27 de 223 avaliações" "
Nota 6 - Ok. 46 de 223 avaliações" "
Nota 4 - Insatisfatória. 39 de 223 avaliações" "
Nota 2 - Terrível. 76 de 223 avaliações" "

5,2/10

Limpeza

5,8/10

Serviço e funcionários

4,8/10

Comodidades

4,6/10

Condições e instalações da propriedade

4,8/10

Cuidado com o meio ambiente

Avaliações

4/10 - Insatisfatória

Paola

Viagem em grupo
Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
All the hotel smelled a cigarette, the corridors and our room as well. There wasn’t a Breakfast included, only a apple with a juice and 2 slices of bread wrapped in a plastic bag.
Hospedou-se por 2 diárias em mai. de 2024

6/10 - Ok

John

none
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Bea

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Smelly. Dirty. Will not stay here again.
Hospedou-se por 3 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 - Terrível

Arledona Marie

Pontos negativos: Limpeza
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. We would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

8/10 - Boa

Win

Pontos positivos: Condições e instalações da propriedade
Quiet
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Bhavya

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. We would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

2/10 - Terrível

Kaurpreet

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Don’t go there. It is so unsafe and dirty. Please read reviews before you go
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

8/10 - Boa

Lovepreet

Pontos positivos: Limpeza
It was average.
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 - Boa

Linda

Viagem com a família
Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Ok
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

RAY, Toronto

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Rooms not clean, too many homeless people outside and police locked down the hotel.
Hospedou-se por 5 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

2/10 - Terrível

Stacey

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our room was disgusting, it wasnt clean. Hair all over bath tubs, floor wasnt vaccumed. The room spelled like stale cat pee. I guess you get what you pay for, i would never stay here again.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping and maintenance staff. Thank you for letting me know. Again I am sorry.

8/10 - Boa

harry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
they should install automated front doors that open and close
Hospedou-se por 8 diárias em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 - Boa

Kathy-Monica

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good place but bed wasn't comfortable.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Neshat

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. We would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

2/10 - Terrível

Surbhi, Winnipeg

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Hello,Thank you very much for the review. We apologize for the inconvenience during your stay, we would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

10/10 - Excelente

Blake

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Very clean . Nice
Hospedou-se por 1 diária em fev. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Sydney, Lacombe

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This was a terrible hotel. There were homeless, drug addicts waiting for us outside. They were very loud and aggressive. The check in people seemed very annoyed by our presence. The hotel is under construction and dirty. The bedding was not changed and had blood on it. It looked nice but the closer you looked the worse it got.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

2/10 - Terrível

Ivan

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 10 diárias em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Hello,Thank you very much for the review. We apologize for the inconvenience during your stay, we would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

8/10 - Boa

harry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
riff raff hanging around outside the front doors
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Thank you for your feedback. We will be addressing your concerns.

2/10 - Terrível

Channel

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Hello,Thank you very much for the review. We apologize for the inconvenience during your stay, we would like to obtain more details and discuss your experience and how we can amend it.Please contact me at your earliest convenience.

2/10 - Terrível

Hammad

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I requested for non smoking room and room was full of smoke smell. Room was trash, washroom was very dirty and smoke like smoke house. Very very bad experience
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 - Ok

Riya

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 18 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 - Excelente

Gursharan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
excellent
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Deondre

Pontos positivos: Limpeza
Pontos negativos: Condições e instalações da propriedade
Serve bread and apple every morning for breakfast
Hospedou-se por 6 diárias em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
I apologize for breakfast. We are working on improvements. Again I apologize.

6/10 - Ok

Karen

Viagem a dois, Viagem com animais de estimação
Pontos positivos: Comodidades
Great value for the money, basic but sufficient. We stayed before a flight, so good location for that. The hotel is older, but clean enough. They are under renovations, so should be really great once they modernize a bit. Don’t go here if you want luxury or are super picky/stuck up. This is a basic hotel for a basic price- you get what you pay for. We slept great, it was nice and quiet, and pet friendly too.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Hello Thank you very much for the review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 - Ok

Hazem

Pontos positivos: Serviço e funcionários
Pontos negativos: Limpeza e condições e instalações da propriedade
Not clean at all
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.

2/10 - Terrível

Rhianna

Viagem a dois
Pontos negativos: Limpeza e condições e instalações da propriedade
We had to change rooms 3 times…paid $40 to upgrade because the first two were so bad, which was a huge ripoff, and the 3rd room still had a stained mattress which disgustingly we didn’t see until it was too late. The first room had blood on the wall. If there was any way I could have got the money back we would have just left. The staff were nice but the hotel is gross. The pictures were very misleading. Run.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

10/10 - Excelente

Simran

Pontos positivos: Condições e instalações da propriedade
morning staff was nice specially jasss
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 15 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

4/10 - Insatisfatória

Joy

Pontos negativos: Limpeza e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2024
Resposta de General Manager em 13 de mai. de 2024
Hello Thank you very much for the review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 - Ok

Barb

Decent hotel for the price
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 11 de mai. de 2024
Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.Kind regards,Managers name General Manager

6/10 - Ok

Barb

Decent hotel for the price
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 11 de mai. de 2024
Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.Kind regards,Managers name General Manager

10/10 - Excelente

Balpreet kaur

Pontos positivos: Limpeza
Hospedou-se por 3 diárias em mar. de 2024
Resposta de General Manager em 13 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 - Excelente

Isaac o

Pontos positivos: Limpeza e condições e instalações da propriedade
Ok
Hospedou-se por 1 diária em mar. de 2024
Resposta de General Manager em 9 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 - Excelente

Mikiele

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 9 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Ebad

Viagem em grupo
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I would like to get a refund. They gave us first room and it wasn’t even ready. Than they moved us to secound room and that was dirty as well and missing everything. Complained and no response from management. Horrible experience and will not come back.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.

2/10 - Terrível

Ahmad

Viagem com a família
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The hotel was okay there couple issues we tried to open the window it fall away from the frame we asked for a pillow the staff they have no extra pillows to give us the shampoo in bathroom was less than accurate over all i would give the hotel less than average
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 7 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 - Ok

Armando

Pontos negativos: Serviço e funcionários e condições e instalações da propriedade
Need to improve the service to costumers more
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 6 de mai. de 2024
Hello,Thank you very much for your review and feedback. We are sorry you feel this way about our customer service. We believe we have a great team that takes pride in ensuring our guests are always satisfied.Once again I apologize for any misunderstanding and inconvenience this might have caused. If you would like to further discuss this specific situation, please contact me and I will be glad to do so.

6/10 - Ok

Christine

Pontos negativos: Condições e instalações da propriedade
Don't judge a book by its cover. Was surprised with the bed, linen, curtains and clean furniture for what appears to be on the verge of becoming a dive. Had a great sleep. Could use new hardware and finishing, brighter hallway carpet. The only downside was being charged $300 for a refundable deposit with a Visa Debit. The rate of the room was $52.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 5 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 - Excelente

jose

Pontos positivos: Limpeza, serviço e funcionários e comodidades
Ok.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de General Manager em 4 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,

10/10 - Excelente

Grace

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Good
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 3 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Logan

Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Stay away!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.Kind regards.General Manager.

10/10 - Excelente

Victor

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Value for money
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 2 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,

2/10 - Terrível

Coen

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Please don’t go here unless you absolutely can’t afford anything else. The pictures are deceiving. The lobby is nice but thats where it ends. The elevator’s carpet is stained, and the second we stepped out the hallway smelled like cigarettes and urine. The room smelled different, but not better. Maybe like wet paint, despite the paint peeling. The bed was collapsed in the middle, making it a more effective skate park than sleeping arrangement. Not to mention that the second we stepped foot into there, we instinctually felt very unsafe and anxious. We did not stay the rest of the night. Truly, if you have any other options financially, please look somewhere else.
Hospedou-se por 1 diária em mai. de 2024
Resposta de General Manager em 2 de mai. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 - Ok

Hassan

Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 22 de mai. de 2024
Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 - Terrível

Divyansh Kumar

Pontos negativos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.Kind regards.General Manager.

4/10 - Insatisfatória

Jonathan

Viagem de negócios
Pontos negativos: Limpeza, comodidades e condições e instalações da propriedade
Room was dirty and stunk like cigarette smoke. I checked in at 5 and there were people (staff) in my room, with the door and windows opened. I had an event to get to and did not have time to switch rooms or I would have. Breakfast was not good. An apple, donut, old toast, and a juice box that was pre wrapped and I picked it up at the front desk. I would not stay here again, lots of better options I the same price range or cheaper.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping and maintenance staff. Thank you for letting me know. Again I am sorry.

2/10 - Terrível

Michelle

Viagem de negócios, Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We were given a room that is really dirty, the bed is wiggling, no floor mat, no hand towels and staff that is not very accommodating and doesn’t answer calls. I hope Expedia does not include this hotel in their list of partners. Super disappointed
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping. Thank you for letting me know. Again I am sorry.

2/10 - Terrível

ardalan

Viagem a dois
Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
We did not feel safe and there was a horrible smell in the hallways and it was dirty as well around the property but not much dirt inside of the room. I don't recommend it.
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 2 de mai. de 2024
Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

2/10 - Terrível

Jessica

Pontos negativos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I checked in and immediately left after seeing the room. On the way to the room the elevator sounded like it was going to break down. There was a wet mop on the carpet. The hotel had a weird smell to it, moldy and musty. We asked for a refund due to the condition and was denied. We booked into another hotel in the parking lot leaving
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 - Ok

Pankaj

Viagem em grupo
Pontos positivos: Serviço e funcionários
Pontos negativos: Condições e instalações da propriedade
Overall avg experience but need to focus on cleanliness
Hospedou-se por 1 diária em abr. de 2024
Resposta de General Manager em 29 de abr. de 2024
Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping staff. Thank you for letting me know. Again I am sorry.