2/10 - Terrível
Glenn P.
3 de abr. de 2024
Pontos negativos: Limpeza
Disappointing
It’s unfortunate that this property isn’t better managed or maintained. I like the property and with some basic maintenance it could be a great location. Here are a few of the issues we encountered:
- Upon arrival there were no exterior lights that were visible from the street even though I emailed that we would be arriving between 6:15 & 6:30. The caretaker said “I was just going to close everything up because I didn’t think you were coming” Then he said “There is a problem with the air conditioning in one of the bedrooms” He said “You should contact Stefano and complain, he isn’t even in the country!” Unfortunately that was our introduction to the property!!! I said, all I want is to have the AC fixed now! They did call a tech, but no AC for our entire stay upstairs!!!
- the configuration of rooms was different than what was stated in the listing. The master had only 1 bed, not 2! Which meant someone would have to sleep in the loft(No AC). When going up the ladder to the loft we found out that 1 of the steps will slide out of its position (a very dangerous item)!
- One of the downstairs rooms didn’t have a key. Caretaker said yeah we don’t have a key for that room. The ability to lock your room in a rental property is a must!
- I asked the caretaker if the water was safe to drink, he said “Yeah you can drink it, but I don’t!!!! So I purchased water for the rest of our stay. There is more, but I’ve used up my 1500 characters! Owners just don’t care!!
Glenn P.
Hospedou-se por 4 diárias em mar. de 2024