8 outdoor pools, pool umbrellas

Avaliações de Garza Blanca Los Cabos - All Inclusive

5 out of 5
Garza Blanca Los Cabos - All Inclusive
Carr Transpeninsular Km. 17.5, Corredor Turístico Los Cabos, Cabo San Lucas, BCS

Avaliações

9,0

Maravilhosa

Nota 10 - Excelente. 476 de 638 avaliações" "
Nota 8 - Boa. 74 de 638 avaliações" "
Nota 6 - Ok. 42 de 638 avaliações" "
Nota 4 - Insatisfatória. 22 de 638 avaliações" "
Nota 2 - Terrível. 24 de 638 avaliações" "

9,8/10

Limpeza

9,4/10

Serviço e funcionários

9,2/10

Comodidades

9,8/10

Condições e instalações da propriedade

9,2/10

Cuidado com o meio ambiente

Avaliações

10/10 - Excelente

Jaco vandir

Viagem com a família
Pontos positivos: Condições e instalações da propriedade e conforto do quarto
Hotel maravilhoso e serviço fantástico, muito acima da média. O atendimento personalizado, Butler, e ótimo e a Diana e o Paco foram de uma presteza e eficiência em atender-nos em tudo que nos deixou impressionados Único ponto negativo é não poder usar a praia, perigosa para nadar.
Hospedou-se por 3 diárias em ago. de 2022

10/10 - Excelente

dina

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Property is beautiful. Staff and service is exceptional and dining and food is the best I have ever had at an AI.
Hospedou-se por 5 diárias em abr. de 2024
Resposta de gblc em 1 de mai. de 2024
Dear dinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Ramon Carlos

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Está excelente todo muy bien.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 1 de mai. de 2024
Estimado Ramon CarlosGracias por darnos la oportunidad de recibirlo en Garza Blanca Resort & Spa Los Cabo y por tomarse el tiempo para compartir su calificación de 5 estrellas con nosotros.¡Estamos ansiosos por darle la bienvenida de nuevo!Atentamente,Arturo EspondaGerente GeneralGarza Blanca Resort & SPA Los Cabos

10/10 - Excelente

Divya

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent stay at the Garza Blanca! We went with an 18m old toddler and were very comfortable throughout. The one-bedroom suite is perfect as it’s got a fairly noise proof partition between the bedroom and living area, combined with the well stocked kitchen and laundry made it ideal for a stay with a baby. We also used the hotel babysitting service, which was excellent. Good dining options and great pools for both adults and kids!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 1 de mai. de 2024
Dear Divya We are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Caden J

Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 1 de mai. de 2024
Dear Caden JOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Jerry

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great
Hospedou-se por 6 diárias em abr. de 2024
Resposta de gblc em 26 de abr. de 2024
Dear JerryOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

rowena

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Our first trip to Los Cabos and I am impressed with Garza Blanca Los Cabos Resort. The staff are so friendly. Everywhere is shinning clean. Four restaurants offered delicious food. We love everything there and will come back. We had a wonderful relaxing time.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 26 de abr. de 2024
Dear rowenaThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Nicholas

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Nice property! All inclusive is well worth it. The steak house is really nice! Amazing staff
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 26 de abr. de 2024
Dear NicholasOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

anita Babaei

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Wonderful fairly new property. Staff was wonderful. If staying more than 4/5 days you might need to go outside to have verity option. Also, we went during slow season and I am not sure if music and activities will be better during high season. Young crowds may find it a bit boring. Other than that excellent.
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 26 de abr. de 2024
Dear anita babaeiThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a great job taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Los Cabos team to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Cheryl

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
This property was absolutely amazing! We were welcomed with champagne and the check in process took less than 15min. We enjoy a buffet lunch while waiting for our room but I must say the grounds, the staff and the room was top tier! 9 pools including the adults only rooftop area! 10 out if 10! Did I mention they have snacks in the mini bar that’s replenished daily! Definitely coming back!
Hospedou-se por 5 diárias em abr. de 2024
Resposta de gblc em 23 de abr. de 2024
Dear Cheryl, On behalf of the management and staff, allow me to thank you for sharing your fabulous comments.We are thrilled that you loved Garza Blanca Resort & Spa Los Cabos and had such a fantasticexperience. We are delighted that you loved it just as much as we did!Thank you once more for writing about your extraordinary experience, and we will be waiting foryou to join us soon again and make yourself at home soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Seungjoon

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
great
Hospedou-se por 3 diárias em abr. de 2024
Resposta de gblc em 23 de abr. de 2024
Dear SeungjoonOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Julie, San Diego

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property. Very clean and safe. Rooms are spacious and luxurious. Staff are very friendly, easy to communicate with, and eager to help.
Hospedou-se por 3 diárias em abr. de 2024
Resposta de gblc em 16 de abr. de 2024
Dear JulieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Crystal

Viagem em grupo
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful property, very clean staff was amazing. Suites were beautifully decorated with many details. I would definitely stay again!
Hospedou-se por 3 diárias em abr. de 2024
Resposta de gblc em 17 de abr. de 2024
Dear CrystalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

catherine

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
beautiful grounds and pools. rooftop bar and restaurants were nicely appointed. staff were friendly. rooms were very clean and new. whole resort was quiet, gym had lots of equipment. service everywhere was great.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 16 de abr. de 2024
Dear catherineThank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Shirley

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The place is nice and clean. We love the heated outdoor pool. That isc definitely a plus. But when we check in the front desk told us there is no room for upgrade and we need to wait for the room we booked as well. She said will call us when the room is available. We waited for more than 3 hours abd really tired. I went to the front desk chocked again. The room was ready and the keys just sitting there and nobody bothered to call us. Very disappointed!
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 16 de abr. de 2024
Dear ShirleyThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Ahsan

Viagem com família e crianças pequenas
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Loved our stay. Pool food was mastered to the max and great. Sushi restaurant was the worse sushi I had lower than ralph supermarket sushi and I could not finish my food that said all other restaurants were great. The sushi place staff was great too they simply need to actually have a sushi master re evaluate their food
Hospedou-se por 4 diárias em abr. de 2024
Resposta de gblc em 13 de abr. de 2024
Dear AhsanThank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Bruce Jordan

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Great
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 9 de abr. de 2024
Dear Bruce JordanOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 - Insatisfatória

Whitney, Vallejo

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Pontos negativos: Serviço e funcionários e comodidades
Not impressed at all. At check in we were told you need a reservation for all dinners. They only had one for us the 1st night at 10pm ! The rest of the nights had no availability. Imagine that! We ended up physically going to each restaurant and getting a reservation ourselves. The food was really good at Noi and at the sushi and both had great service. However Bocados was terrible. With a reservation we waited 1.5 for our table, cold food and bad service. At some point I got bad food poisoning and am assuming it was there. Also expect a wait for breakfast everyday. Pools are terrible because there are no chairs available. They allow people to save them at 4am and so people block several at a time and a lot of times never even bothered to use them. We had 2 adults and 2 children and had a Junior Suite. There is not one drawer and has a very small area to put things in the closet. Definitely not enough room for 4 people for several days. We had to leave our suitcases on the floor with our clothes in them. Not what I expected in a luxury hotel. Staff seemed very unhappy and not really into customer service. We frequent Cabo and this is the first hotel we have experienced this. When you chose a 5 star hotel you expect more. No perks from Expedia were offered. Definitely not coming back.
Hospedou-se por 3 diárias em mar. de 2024

10/10 - Excelente

Jamie

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 3 diárias em abr. de 2024
Resposta de gblc em 1 de mai. de 2024
Dear JamieOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Jacquelynn Irene

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
I love how beautiful the resort was. The views are amazing. The staff was friendly and helpful. I love direct beach access as well. We had an amazing time and plan on returning.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de gblc em 9 de abr. de 2024
Dear Jacquelynn IreneThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Sheena Alease

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 9 de abr. de 2024
Dear Sheena AleaseOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Sabrina, Valley Village

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Beautiful property
Hospedou-se por 4 diárias em mar. de 2024
Resposta de gblc em 9 de abr. de 2024
Dear SabrinaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Angel-lynn

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Food was good. Resort was clean. Rooms were a good size. We did order an ocean view king size room but to see the ocean you had to go out onto the balcony and look over so I wouldn't technically call it ocean view. Partial ocean would be more like it. No chairs by the pool as the resort lets people reserve chairs by putting things on them early in the morning and then there are none left. Lobby bar was pretty quiet. It's a pretty hotel and good location.
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 9 de abr. de 2024
Dear Angel-lynnThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback verycarefully and shared with the team the areas for improvements.We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Frank

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Awesome facility with great service. Limited lunch options with very average food at best. Not five star for sure!! Disappointing
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 2 de abr. de 2024
Dear Frank, Thank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for. Warm Greetings, Arturo EspondaGeneral Manager

8/10 - Boa

john

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Great Hotel
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 2 de abr. de 2024
Dear john On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Jack Elwyn

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent resort. Food easily the best I’ve had in Mexico. Rooms were large and well appointed. Plenty of pools to pick from. Would highly recommend.
Hospedou-se por 7 diárias em mar. de 2024
Resposta de gblc em 29 de mar. de 2024
Dear Jack Elwyn Thank you for allowing us the opportunity of hosting you at Garza Blanca Resort & Spa Los Cabos and for taking the time to share your experience with us.I am very pleased to read that you had an unforgettable experience and that our team did a greatjob taking care of every detail during your stay. Your comments inspire us to continue improving ourguests’ satisfaction.It will be an honor for Garza Blanca Resort & Spa Los Cabos to welcome you back soon and offer you our hospitality.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Jiao, Vancouver

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 7 diárias em mar. de 2024
Resposta de gblc em 16 de abr. de 2024
Dear JiaoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Melinda, Draper

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
There is a sales pitch with the concierge that is off putting when you first arrive. Our VIP access included a room upgrade and early check-in — we did not receive either.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 27 de mar. de 2024
Dear Melinda, I appreciate the time you took to share your experience with us! I am very sorry to learn that your recent Check In didn’t go as expected. Please note that the upgrades and early Check In are based on availability. We remain at your service. Warm Greetings, Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Charles Edwin

Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 16 de abr. de 2024
Dear Charles EdwinOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Komal

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 27 de mar. de 2024
Dear KomalOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Cindy

Pontos positivos: Limpeza e condições e instalações da propriedade
Hospedou-se por 4 diárias em fev. de 2024
Resposta de gblc em 22 de mar. de 2024
Dear CindyOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 4 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Anna

Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 12 de abr. de 2024
Dear AnnaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Ani

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing
Hospedou-se por 4 diárias em mar. de 2024
Resposta de gblc em 22 de mar. de 2024
Dear AniOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 - Ok

Vahagn Calvin

Viagem com família e crianças pequenas
Pontos positivos: Limpeza e condições e instalações da propriedade
Not as "family friendly" as other properties. They are very focused on a "fancy" aesthetic, but lack in terms of actual hospitality and service. Relatively poor service at the pool side. Overall, I would not stay there again and would go to an alternate all inclusive like Grand Velas.
Hospedou-se por 6 diárias em mar. de 2024
Resposta de gblc em 27 de mar. de 2024
Dear Vahagn CalvinThank you for taking the time to share your experience at Garza Blanca Resort & Spa Los Cabos. I am very disappointed to learn of the frustrations you had regarding your stay, as this certainly isn't reflective of the high standards, we hold ourselves to.Please note that I have reviewed all the points you have brought to our attention with my team andhave taken necessary steps to ensure these issues are addressed. I apologize again for theseshortcomings and hope that we have the chance to welcome you back soon and provide you with anexperience that reflect the standards we are known for.Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Liana

Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Hospedou-se por 4 diárias em dez. de 2023
Resposta de gblc em 9 de abr. de 2024
Dear LianaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

4/10 - Insatisfatória

Samir

Pontos positivos: Serviço e funcionários e condições e instalações da propriedade
Pontos negativos: Limpeza
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 16 de mar. de 2024
Dear Samir, I appreciate the time you took to share your rate with us!I am very sorry to learn that your recent visit didn’t go as expected. We wouldve love to know your detail feedback as is highly important to us. We hope you will give us the opportunity to host you again so that we may serve you with the warmth and hospitality for which we are recognized.Kind regards, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Yuliya

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Beautiful resort - everything here is gorgeous, from vegetation to grounds to architecture to the amenities. Loved the attentive staff going out of their way to ensure guests are comfortable and taken care of! Every single detail is thought thru in modern spacious yet luxuriously cozy room. Adored our ocean view balcony and enjoyed the hammock. Great dining options and plentiful room service menu. I would definitely be back at this resort, my new favorite now in Cabo!! My only regret is that we couldn’t stay longer.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 14 de mar. de 2024
Dear Yuliya, Thank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Kevin

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was phenomenal - wish I could have stayed longer
Hospedou-se por 5 diárias em mar. de 2024
Resposta de gblc em 13 de mar. de 2024
Dear KevinWe are grateful for your taking the time to write a review about your experience while staying at Garza Blanca Resort & Spa Los Cabos. We are always looking to surpass our client’s expectations of genuine hospitality by providing outstanding service and your comments confirm we achieved that for your stay.We hope to have an opportunity to welcome you back in the near future.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Inayatullah

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Everything was wonderful. Only thing was that there was a reception that lasted a really long time and was pretty loud, other than that, the stay was incredibly comfortable, safe and welcoming.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 9 de mar. de 2024
Dear Inayatullah, Thank you so much for taking the time to write such a detailed and positive review! We are thrilled to read that we have managed to exceed your expectations. I have studied your feedback very carefully and shared with the team the areas for improvements. We are grateful for the feedback that we take as a continued improvement tool. We’re looking forward to having you again as our Guest.Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Sridhar

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The beach has limited functionality and sports.
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 7 de mar. de 2024
Dear Sridhar, Thank you so much for taking the time to write such a detailed and positive review! We are thrilledto read that we have managed to exceed your expectations. We are grateful for the feedback that we take as a continued improvement tool. We’re lookingforward to having you again as our Guest.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Sue

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários e comodidades
We love this hotel everything very good, nice pool, beautiful beach , food very delicious If hotel have a coffee shop will be more better
Hospedou-se por 3 diárias em mar. de 2024
Resposta de gblc em 7 de mar. de 2024
Dear SueThank you so much for all the kind words in your review, it is very heartwarming to read such excellent comments concerning your recent stay with us. At Garza Blanca Resort & Spa Los Cabos, our main objective is to achieve our guests satisfaction and exceed all expectations, and it is very motivating to read that we are on the right track. Thank you again for your feedback, we will be more than happy to have you back very soon. Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Mankaranpreet

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent resort and amazing customer service!
Hospedou-se por 4 diárias em fev. de 2024
Resposta de gblc em 7 de mar. de 2024
Dear Mankaranpreet, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Tenderli

Viagem em grupo, Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
The best hotel I stayed at in Cabo, felt safe and comfortable
Hospedou-se por 4 diárias em mar. de 2024
Resposta de gblc em 7 de mar. de 2024
Dear Tenderli, On behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

8/10 - Boa

Jeffrey Richard

Viagem com a família
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Staff was amazing, hotel was clean with great amenities and the food was excellent. Our room was great, but we reserved an ocean view room and it did not have an ocean view except for the front left corner of our balcony when standing up. I would have given them the benefit of the doubt if it said partial ocean view, but when we called the front desk they said we were in an ocean view room.
Hospedou-se por 3 diárias em fev. de 2024
Resposta de gblc em 5 de mar. de 2024
Dear Jeffrey Richard, We very much appreciate your taking the time to share your valuable feedback and can’t thank youenough for such gracious words about our team and the level of service provided over the course ofyour stay.However, we regret your disappointment with your room assignment. Please note that our room categories are No view, Garden View, Ocean View and Ocean Front. Thank you once more for writing about your extraordinary experience, and we wait for you to joinus again and make yourself at home soon.Sincerely, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Tanisha

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Hospedou-se por 3 diárias em fev. de 2024
Resposta de gblc em 7 de mar. de 2024
Dear TanishaOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Albino

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Excellent service
Hospedou-se por 7 diárias em fev. de 2024
Resposta de gblc em 2 de mar. de 2024
Dear AlbinoOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we're happy to hear we exceeded your expectations and we were able to provide a fantastic stay for you. We hope that this motivates you to return, we will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

10/10 - Excelente

Dulce

Viagem a dois
Pontos positivos: Limpeza, serviço e funcionários, comodidades e condições e instalações da propriedade
Amazing customer service, restaurants and atmosphere! Food is delicious!
Hospedou-se por 3 diárias em fev. de 2024
Resposta de gblc em 2 de mar. de 2024
Dear DulceOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos

6/10 - Ok

Stuart St George, St Louis

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
This was my second visit. I was very dissapointed that even though I am a VIP, I did not get any of my perks. At check in I was told that I would get a room upgrade, but was given a basic room with no view. In addition I asked for a late checkout and was not given one. Noticed that other guests were coming down from their rooms an hour later
Hospedou-se por 7 diárias em fev. de 2024
Resposta de gblc em 2 de mar. de 2024
Dear Mr. Stuart, Thank you for taking the time to share your experience at Garza Blanca Resort & Spa Los Cabos. I am very disappointed to learn of the frustrations you had regarding your stay, as this certainly isn't reflective of the high standards, we hold ourselves to.Please note that the upgrades are based on availability. I apologize again for these shortcomings and hope that we have the chance to welcome you back soon and provide you with an experience that reflect the standards we are known for. Warm Greetings, Arturo EspondaGeneral Manager Garza Blanca Resort & Spa Los Cabos

6/10 - Ok

KEVIN

Pontos positivos: Limpeza e condições e instalações da propriedade
The food here is kind of not a memorable
Hospedou-se por 2 diárias em fev. de 2024
Resposta de gblc em 2 de mar. de 2024
Dear KevinThank you very much for sharing your comments about your recent stay with us. We are honored to have been chosen as your hosts and I deeply regret not having lived up to your expectations on this occasion. At Garza Blanca Resort & Spa Los Cabos we pride ourselves on the quality of the food and drinks and most of all the service we provide, and our number one objective is to completely satisfy our guests expectations and needs. I sincerely hope you give us a chance to have you back and ensure you live the Garza Blanca Los Cabos experience we have become known for, and revert the poor image that you left with. Warm Greetings, Arturo EspondaGeneral Manager

10/10 - Excelente

Nayrobi

Hospedou-se por 3 diárias em fev. de 2024
Resposta de gblc em 21 de mar. de 2024
Dear NayrobiOn behalf of all the staff at Garza Blanca Resort & Spa Los Cabos, we thank you for sharing your wonderful 5 stars for the Resort.We will be very happy to welcome you back soon.Warm Greetings, Arturo Esponda General Manager Garza Blanca Resort & Spa Los Cabos