6/10 - Ok
Delbie S.
13 de ago. de 2025
Needs Better Customer Service
It was OK, my wish list was not appreciated. Hot water to relax muscles, a queen size bed, since it's only for couples.Stable WiFi, A reliable safety box being securely attached to a steady hidden surface and charged. Also a reliable standing lamp. Decorative pillows with no strings hanging out and worn out. Shower with poor drainage keeps dirty water in the corner. And a few more things that he knows about already. I still managed to leave a tip of 20 and a new dress on the bed for the room attendant. I know all about providing excellent service to any guest after working as the Director of Housekeeping at a Marriott Courtyard in Texas for 6 years. I gave my honest private review to the owner and all he said was, : "I will give you also a bad review because you didn't comply with the instructions at check-out." I have no problem following instructions but we left early and the instructions were sent while we were traveling to the airport. I had the best intentions to help this person provide a better experience to his future guest, but he took it personal. He should find a person to manage the VRBO. I'm open to come by and inspect the Tiny House to remove this bad review. Best Regards. Love the idea of Tiny Living Experience.
Delbie S.
Hospedou-se por 5 diárias em abr. de 2025