Casas de Férias em Burton-in-Kendal, ENG

"House not cleaned properly, plug socket in middle bedroom hanging off wall, tv aerial cables hanging out wall in kitchen at fridge,leaking radiator in kitchen - reported to owner/management company on day 1 of holiday - no response. Had to put newspapers down to dry floor up, wall crumbling in corner of kitchen, paint flaking off numerous walls & in poor state of decoration. Have stayed in many holiday cottages which were all of much better standard - I would not recommend this cottage."

"Annexe to owner's house. We made the best of our stay, travelled around the lakes & enjoyed the hot tub. Property is clean and tidy. However, it seems to have been neglected of late, there are some easy changes which would have made a huge difference to the quality & comfort of our stay: Key code sent just a few hrs before check in at 4pm (we were already travelling & concerned we wouldn't be able to get in on arrival; a number of light bulbs need replacing (eg only ONE of the 4 cooker hood...