Hotéis La Quinta Inn & Suites em Buffalo

"It’s a rare occurrence where I leave a hotel room cleaner than when I first checked into it. Hair was everything, splatters and stains on the walls, toilet was disgusting, what looked like poop stains on the mattress protector. Had to buy lysol and wipe down the entire room, trim was ripped from the walls, the pull out couch had chips and crumbs and dirt inside of it. Asked to switch room and they said they were full, but on expedia there were still rooms available. Genuinely felt disgusting...

"Main guest restroom in the lobby area had no paper towels, and no soap. When this was brought to the attention of the front desk, they acknowledged that they knew about it and couldn’t do anything about it because they didn’t have access to the cabinet that stores the soap and paper towels. Instead of just going out to get soap for the guest, also lends the question if the staff are washing their hands if there’s no soap for the public? Then when we got to our room, there was also no soap to...