Fachada
Verificar disponibilidade

Avaliações de Broxbourne Riverside Chalets

3 out of 5
Broxbourne Riverside Chalets
Mill Lane, Broxbourne, England

Avaliações

9,2

Maravilhosa

Nota 10 - Excelente. 42 de 67 avaliações" "
Nota 8 - Boa. 22 de 67 avaliações" "
Nota 6 - Ok. 1 de 67 avaliações" "
Nota 4 - Insatisfatória. 0 de 67 avaliações" "
Nota 2 - Terrível. 2 de 67 avaliações" "

9,0/10

Limpeza

9,4/10

Serviço e funcionários

8,8/10

Comodidades

8,6/10

Condições e instalações da propriedade

Avaliações

10/10 - Excelente

Rebecca

Hospedou-se por 2 diárias em ago. de 2023

8/10 - Boa

Zoe

Viagem em grupo
Pontos positivos: Limpeza
Pontos negativos: Conforto do quarto
Chalet B - One Bedroom (Twin)
Chalet dated but very clean and well equipt. Fabulous location and we sat outside on the decking frequently. Very close to a main trainline into London but we knew this as visiting friends having previously lived in Broxbourne. Didn't bother us. Sofa not comfortable to sit & enjoy TV. Very hard. Only other negative was the twin beds. Despite the mattress toppers, the springs in the mattresses have gone. They do need replacing. Sadly we had an uncomfortable few nights sleep!
Hospedou-se por 3 diárias em jul. de 2023

10/10 - Excelente

Francis

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Fabulous place, beautiful surroundings. Easy transport links.
Hospedou-se por 2 diárias em jul. de 2023

6/10 - Ok

Glen

Viagem com a família
Pontos positivos: Conforto do quarto
Very well located ,near railway station.close to town
Hospedou-se por 2 diárias em jul. de 2023

10/10 - Excelente

mary

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Clean, cosy and relaxing cabins
A lovely quiet spot by the water. Excellent, friendly communication. The cabin was cosy and very clean. We really appreciated the addition of the fan in the warmer weather! We did have an issue with the shower which is a bit of a faff but the staff were excellent and got it sorted, making sure we knew what to do (thank you Grant!). Location is handy for travelling into London yet felt like a rural retreat being next to the water. Kids loved the geese! The cabin is right next to the busy railway line which might bother some but we found that sound quite relaxing really and missed it once we were back home to our very rural silent setting!
Hospedou-se por 2 diárias em jul. de 2023

8/10 - Boa

Ian

Viagem de negócios
Pontos positivos: Conforto do quarto
Riverside.
Hospedou-se por 2 diárias em jun. de 2023

10/10 - Excelente

jennifer

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Wonderful Visit!
Our family of three had a wonderful visit. Everything was just as described. Such a tranquil location. Would definitely visit again.
Hospedou-se por 4 diárias em abr. de 2023
Resposta de Dave em 13 de abr. de 2023
Thank You Jennifer Hope to see you again

2/10 - Terrível

Christine

Hospedou-se por 2 diárias em fev. de 2023
Resposta de Dave em 13 de abr. de 2023
Sorry Christine, you give no explanation of your low rating, so not sure what needs to be done.

10/10 - Excelente

Lisa

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Beautiful stay
Stayed for a whole week. Property is warm, comfortable, clean and the owner is so helpful and freindly.. really recommend this place...what a beautiful place beside the river, wildlife was incredible and i will be staying here again for sure.. just perfect
Hospedou-se por 5 diárias em jan. de 2023
Resposta de Dave em 21 de jan. de 2023
Thank You. So glad you enjoyed your stay. We look forward to seeing you again

10/10 - Excelente

Jacqueline

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Hospedou-se por 2 diárias em dez. de 2022
Resposta de Dave em 8 de dez. de 2022
Thank You Jacqueline. Hope you can visit again soon

10/10 - Excelente

Hugh

Viagem com a família
Pontos positivos: Conforto do quarto
Broxbourne Challets.
Good location quite apart from the trains which you soon get used to. Good value.
Hospedou-se por 3 diárias em out. de 2022
Resposta de Dave em 24 de out. de 2022
Thank you, enjoy your stay

10/10 - Excelente

Chris

Viagem com a família, Viagem com família e crianças pequenas
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Chalets are basic but perfect for short stays and the location is great. 5 minutes to the station and the high street. Lots to do in the area if you like water based sports.
Hospedou-se por 9 diárias em jul. de 2022
Resposta de Dave em 3 de ago. de 2022
Thank You So glad you enjoyed your stay

10/10 - Excelente

John

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Great find
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Dave em 29 de jul. de 2022
Thank you john, Glad you enjoyed your stay.

10/10 - Excelente

James

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
A little slice of heaven
I couldn’t have really asked for a better stay. It was a little slice of heaven for me. The chalet reminded me of my childhood 80’s holidays which I loved. Right by the river, in a gorgeous location. I had the weather on my side, which always helps of course. Parking right next to the cottage. Key safe and a gate to close once you’re inside the little chalet complex. The train track behind the chalets didn’t bother me at all. The guys running the place were brilliant and their communication was great. Inside it had everything I needed. Fridge with a small freezer compartment, tv, microwave, cooker, kettle etc. but just sitting out on the deck by the river with a glass of red was absolutely bliss. I’ll definitely be coming back.
Hospedou-se por 2 diárias em jul. de 2022
Resposta de Dave em 7 de jul. de 2022
Thank you James so glad you enjoyed your stay and Thank You for your praise of our wonderful staff. We look forward to seeing you again

10/10 - Excelente

Nathan

Viagem de negócios
Pontos positivos: Limpeza e conforto do quarto
Spot on
Lovely , basic but has everything you could need and the location is amazing!! Booked for work digs Guy called me in the afternoon to give extra directions and waited around for me to arrive Will be stopping again when in the area !
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Dave em 22 de jun. de 2022
Thank you Nathan , we look forward to seeing you again.

10/10 - Excelente

Jason

Viagem a dois
Pontos positivos: Limpeza e condições e instalações da propriedade
Quite location. Near to the train station. Good basic accommodation, that had everything we needed.
Hospedou-se por 3 diárias em jun. de 2022
Resposta de Dave em 7 de jun. de 2022
Thank You Jason, glad you enjoyed your stay. Hopefully see you again soon

10/10 - Excelente

stephen

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
perfect for somewhere to lay your head , nice and quiet by the river
Hospedou-se por 5 diárias em mai. de 2022
Resposta de Dave em 18 de mai. de 2022
Thank you Stephen, We hope to see you again.

10/10 - Excelente

Lynne

Hospedou-se por 6 diárias em abr. de 2022
Resposta de Dave em 18 de mai. de 2022
Thank you Lynne, Hope to see you again.

10/10 - Excelente

Rebbecca

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Perfect for the price
So happy for the price was perfect. Yes the decor is a little dated but that didn’t effect our stay at all. Was so clean and cosy. The staff were amazing and so helpful. The location is amazing so much to do near by. Really happy and will definitely be returning
Hospedou-se por 2 diárias em fev. de 2022
Resposta de Dave em 28 de fev. de 2022
Thank you so glad you enjoyed your stay. See you again soon we hope

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza e conforto do quarto
tidy , compact , ideal for somewhere to rest , as i stayed in october i wasn't there for the weather , would be very pleasant in the summer ,only disappointing thing would be the location quite near the railway lines so quite a bit of noise , but did not spoil my stay , overall would definately return
Hospedou-se por 4 diárias em out. de 2021
Resposta de Dave em 1 de nov. de 2021
Thank you . So glad you enjoyed your stay.

10/10 - Excelente

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Lovely little chalets, great location and tje staff are friendly and helpful.
Hospedou-se por 4 diárias em jul. de 2021
Resposta de Dave em 4 de ago. de 2021
Thank you so glad you enjoyed your stay

8/10 - Boa

Viajante verificado

Viagem a dois
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Great helpful staff great walks and rides along the river with a few pubs in walking distance there is a nice cafe opposite and a kayak and bike hire place 2 minutes away we had a great time and being right on the river it was easy for fishing
Hospedou-se por 4 diárias em jul. de 2021
Resposta de Dave em 17 de jul. de 2021
Thank you so much. So glad you enjoyed your stay

10/10 - Excelente

Maurice S.

Pontos positivos: Limpeza
Fantastic
Chalet was clean and more than adequate. Absolutely beautiful setting, staff were friendly and on hand for any requirements. A gem of a place, would love to return
Hospedou-se por 4 diárias em jun. de 2021

10/10 - Excelente

Viajante verificado

Viagem com a família
Pontos positivos: Comodidades e condições e instalações da propriedade
We have stayed here a few times and love it. The location is great. The staff friendly. We always feel welcome
Hospedou-se por 2 diárias em mai. de 2021
Resposta de Dave em 4 de jun. de 2021
Thank You hope to see you again soon

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Hospedou-se por 2 diárias em mai. de 2021
Resposta de Dave em 4 de jun. de 2021
Thank You

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza
Beautiful location. Very nicely equipped cabin. Lovely stay thank you
Hospedou-se por 2 diárias em abr. de 2021
Resposta de Dave em 27 de abr. de 2021
Thank You so glad you enjoyed your stay.

10/10 - Excelente

Linda

Viagem com a família
Pontos positivos: Limpeza e conforto do quarto
Peacefull and relaxing.
Love going to these chalets. So relaxing right next to the canal very peacefull.
Hospedou-se por 3 diárias em nov.. de 2020
Resposta de Dave em 1 de dez. de 2020
Thank You. We look forward to seeing you again soon.

2/10 - Terrível

Viajante verificado

Viagem com a família
Didn’t even get to check in. Please see earlier reviews. Appalling attitude from staff (rude, aggressive, argumentative and swearing at me in front of my children) on our arrival. Used the threat of ‘well have a refund and go and stay somewhere else’ many times, including from very early on in the proceedings - knowing full well that accommodation was at a premium and that I had 2 young children and would be stuck. Three young, aggressive male staff members - clearly they had the aim of getting rid of us which gave them one less chalet to clean / prepare. Continuous insults and bad language until I had no option but to take the refund and leave. This left us with nowhere to stay - 200 miles from home after a 4 hour car journey in half term. As if the situation couldn’t get any worse, the staff have chosen to tell a pack of lies to the owner who posted a completely fictional response. For the sake of clarity to all - not one word of it is true - I never asked for a single penny off, let alone ‘demanded a refund’. We were harassed by these aggressive individuals until we were forced to leave with nowhere else to stay. So, if you want verbal harassment, aggressive and argumentative communication, verbal abuse and being called names, threats and being sworn at in front of your children, being left in the lurch when miles from home and then public lies about it all - this is the place for you. Assuming you want none of those things - avoid at all costs.
Hospedou-se por 2 diárias em out. de 2020
Resposta de Dave em 2 de nov. de 2020
So sorry you were unable to understand that COVID-19 cleaning and sanitising takes longer than just turning round a Chalet. We are trying to get it right and safeguard everyone from this dreadful virus. We have strict rules and procedures which I insist my staff follow, you weren't allowing this to happen with " I want my keys now". It was at my suggestion that if you declined to abide by our COVID rules you be asked to leave and given a full refund. The staff were trying to explain this but you wouldn't listen. Sorry it spoilt your weekend

10/10 - Excelente

JulieGray, Pontefract, west Yorkshire

Viagem com a família
Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
We've been here three times now. The people are friendly. The cabins are cosy and the view is the best. We will be going again
Hospedou-se por 2 diárias em set. de 2020
Resposta de Dave em 21 de set. de 2020
Thank You Hopefully see you again soon COVID allowing

10/10 - Excelente

Karenbray, Kent

Viagem com a família
Pontos positivos: Limpeza e comodidades
Lots of canoeing boating cycling walking eating bird watching tranquility all on the door step and baby swans
Hospedou-se por 2 diárias em jul. de 2020
Resposta de Dave em 27 de jul. de 2020
Thank You Karen glad you had a good stay.

8/10 - Boa

LaurenceWise, Broxbourne, Hertfordshire

Viagem a dois
Pontos positivos: Limpeza e comodidades
Good location,everything was great really.Been here before & will definitely come back again.
Hospedou-se por 2 diárias em abr. de 2020

10/10 - Excelente

Rod

Viagem de negócios
Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em jan. de 2020
Resposta de Dave em 26 de jan. de 2020
Thank you Rod so glad you enjoyed your stay. Hope to see you again soon

8/10 - Boa

Viajante verificado

Viagem a dois, Viagem com a família
Pontos positivos: Serviço e funcionários, comodidades e condições e instalações da propriedade
Lovely location by the river. The staff were friendly and helpful.
Hospedou-se por 2 diárias em ago. de 2019
Resposta de Dave em 6 de ago. de 2019
Thank you, so glad you enjoyed your stay.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Dave em 18 de jul. de 2019
Thank You, Glad you enjoyed your stay

10/10 - Excelente

tatsuya

Pontos positivos: Limpeza, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em jul. de 2019
Resposta de Dave em 8 de jul. de 2019
Thank you. I am so glad you enjoyed your stay.

8/10 - Boa

Laurence

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Very basic but really like the location.Amenities are good.Chalet was clean & tidy,comfortable beds.Basic but has everything you need.The only bad thing is having a railway track so close & trains going by every 5 to 10 mins!
Hospedou-se por 4 diárias em jul. de 2019
Resposta de Dave em 6 de jul. de 2019
Sorry Laurence can't do anything about the railway, it was there before the Chalets were built. The double glazed windows have helped a bit. Thank you for your positive feedback on our new mattresses and pillows.

8/10 - Boa

Viajante verificado

Hospedou-se por 2 diárias em mai. de 2019
Resposta de Dave em 28 de mai. de 2019
Thank you

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Herrliche Landschaft rund um die Bungalows. 25 Minuten von London mit dem Zug.
Hospedou-se por 4 diárias em mai. de 2019
Resposta de Dave em 14 de mai. de 2019
Thank you glad you enjoyed your visit

10/10 - Excelente

Paul

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Lovely place lovely area,peacefully and quiet after a tough day at work
Hospedou-se por 2 diárias em abr. de 2019
Resposta de Dave em 17 de abr. de 2019
Thank You, We are so glad you enjoyed your stay. Hopefully we will see you again soon.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza e condições e instalações da propriedade
Great location next to the river, fabulous staff who really went out of their way to help me with all sorts of things that made my stay special, even out of hours, never had such brilliant, friendly staff when away (Grant). Can't wait to come again!!
Hospedou-se por 2 diárias em fev. de 2019
Resposta de Dave em 22 de fev. de 2019
Thank you so much for your positive Review. We are so pleased we made your stay so enjoyable [I will pass your comments to Grant] We Look forward to seeing you again soon.

10/10 - Excelente

Sandrine

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Fantastic atmosphere
I really enjoyed staying in this chalet,the people working there are amazing.Always smiling,very professional,and so helpful.The chalet was very clean,confortable apart for the mattress of the smaller room,but I will definitely come back and I will recommend it.Thank you so much to the staff who works there.Sandrine
Hospedou-se por 5 diárias em nov.. de 2018
Resposta de Dave em 21 de nov. de 2018
Thank you Sandrine, Your comments will be passed to the staff who work hard to make your stays enjoyable. Thank you for pointing out the mattress problem, we will replace them if we are to continue after January 2019.

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 4 diárias em out. de 2018
Resposta de Dave em 31 de out. de 2018
Thank you, we are so glad you enjoyed your stay

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hospedou-se por 2 diárias em out. de 2018
Resposta de Dave em 29 de out. de 2018
Thank you so much,Hope to see you again.

10/10 - Excelente

Sian

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
A hidden gem
The chalet was cosy, comfortable and in a good state of repair. I was able to park my car right next to the chalet. Cutlery, cooking utensils and other kitchen essentials were provided, including a pint of milk! The staff on-site were friendly and informative, plenty of information about the local area was provided and the view over the river was beautiful (what better way to start the day than being greeted by a family of swans!) Excellently priced and in my opinion, more bang for my buck than I would have got at a hotel costing double the price. The only slight negative was the train tracks behind the site, but soon got used to the noise and it didn't detract from the experience. Highly recommended, would definitely stay again.
Hospedou-se por 2 diárias em out. de 2018
Resposta de Dave em 16 de out. de 2018
Thank you so glad you enjoyed your stay

8/10 - Boa

Mark

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Great weekend
Great location for family orientated activities. More of a warm weather holiday but wasnt uncomfortable and the staff were very kind and helpful.
Hospedou-se por 2 diárias em out. de 2018
Resposta de Dave em 16 de out. de 2018
So Glad you enjoyed your stay

10/10 - Excelente

David

Great place to stay
Great friendly staff
Hospedou-se por 4 diárias em ago. de 2018
Resposta de Dave em 29 de ago. de 2018
Thank You David, Glad you had a good stay Hope to see you again soon. Thank you for the high rating.

10/10 - Excelente

Jacki

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Hidden gem
A great place to visit with family, waterside location, boating , bikes, gray parkland . Owner really helpful and friendly
Hospedou-se por 2 diárias em ago. de 2018
Resposta de Dave em 9 de ago. de 2018
Thank you Jacki. We are so glad you enjoyed your stay. Hope to see you again soon

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Excellent hideaway!
Excellent stay, peace and tranquility. Looking forward to returning soon
Hospedou-se por 2 diárias em jul. de 2018
Resposta de Dave em 3 de ago. de 2018
Thank you so glad you enjoyed your stay.

8/10 - Boa

Viajante verificado

Pontos positivos: Limpeza, serviço e funcionários e condições e instalações da propriedade
Lovely spot and decent facilities.
Lovely location - the chalet is good value and reasonably comfortable. It's not a hotel bed but I slept well. Decent TV, nice kitchenette and everything I needed was there. Perfect for a morning run, evening walks / bike rides down the river. Bed and bathroom were a little dated but fine for my purposes.
Hospedou-se por 3 diárias em mai. de 2018
Resposta de Dave em 13 de jul. de 2018
Thank You, Glad you enjoyed your stay

8/10 - Boa

Alan

Pontos positivos: Limpeza, serviço e funcionários, condições e instalações da propriedade e conforto do quarto
Nice digs
As a contractor this was great, all equipment in working order, clean comfortable and a nice decking area just outside the door with the river a few yards away. Recommended.
Hospedou-se por 4 diárias em mar. de 2018
Resposta de Dave em 20 de mar. de 2018
Thank you Alan we are so glad you enjoyed your stay. We hope to have you stay again soon